Ordered set of 3 phones unfortunatly 1 was faulty and for the 1st time found a web site that simple to use my comments were answered without delay and a phone is on its way.Wish every suppliers system... See more
Company replied
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Review summary
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Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Company details
- #101 of 189 best companies in Electronics store
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The phones have limited range causing…
The phones have limited range causing call drop outs and poor quality audio - less than the range of the Panasonic units they were bought to replace.
However, Greenbox have been in contact with me to offer advice on how to overcome the problems , and a full refund if I wish to return the handsets .
9 February 2026
Reply from greenboxshop.co.uk
Thank you for your feedback. We’re sorry to hear you’re experiencing range and audio issues—this isn’t the performance we aim to deliver. Range can be affected by placement, interference, and building materials, and we’d be happy to help optimise your setup or check for any faults. Please contact our support team so we can assist and work toward a better experience.
Good efficient well priced service from…
Good efficient well priced service from start to finish
9 February 2026
Reply from greenboxshop.co.uk
Thank you for your kind feedback. We’re delighted you found our service efficient and well priced.
Reply from greenboxshop.co.uk
Thank you for your feedback — we’re pleased your order arrived safely and well packaged.
Excellent product
Excellent product, great price, item exactly as described, delivered in time.
3 February 2026
Reply from greenboxshop.co.uk
Thank you for your excellent feedback — we’re delighted you’re happy with the product, price, and delivery.
Monitor looks brand new
Purchased a renewed monitor from greenboxshop. It looks brand new, perfect condition. what a great deal.
6 February 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted your renewed monitor arrived in perfect condition and felt like a great deal.
A Good Purchase,
The EE Home Phone is my first digital phone. I have no mobile reception here so rely on my landline. Information about the phone was clear and concise on the Green Box website . Coupled with the price it was exactly what I needed, The phone was easy to install although I couldn't get it to link with the hub. Information in the acccompanying leaflet lead me to contact the Help Desk. They could not have been more helpful. It turned out that the Hub needed to be re-booted from their end . After that it was all fine. The phone is easy to use and the features on it, easy to set up. Overall I am very impressed.
26 January 2026
Reply from greenboxshop.co.uk
Thank you for your detailed feedback — we’re delighted the phone met your needs and our support team resolved the hub issue quickly. Enjoy your new digital home phone!
Reply from greenboxshop.co.uk
Thank you for your feedback — glad you found our website easy to use and your order arrived as advertised.
Reply from greenboxshop.co.uk
Good review, thank you.
Reply from greenboxshop.co.uk
Thank you for your review.
Ordered on line and arrived by post in…
Ordered on line and arrived by post in a few days . No problem !
2 February 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — pleased your order arrived quickly and everything went smoothly.
Very satisfied customer.
Easy to place order and very quick delivery. Product was exactly as described. Very pleased with it.
26 January 2026
Reply from greenboxshop.co.uk
Thank you for your kind feedback — we’re delighted ordering was easy and delivery met expectations. Enjoy your purchase!
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted you’re happy with the quality, delivery, and overall experience.
Fast efficient service
Fast efficient service, clear website, easy purchase and quick delivery. Good condition reconditioned products, exactly as described - all good!
14 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted you found our service fast and efficient, and your renewed product met expectations.
Great Price, Fast Delivery, Brilliant Service
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you so much Green Box Shop :-) Brilliant Service.
20 January 2026
Unprompted review
Reply from greenboxshop.co.uk
Thank you for your fantastic feedback — we’re thrilled you’re happy with your monitor, the price, and next-day delivery. We truly appreciate your support!
Great value and product and very fast…
Great value and product and very fast delivery
13 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — we’re delighted you found great value, a quality product, and fast delivery.
Quick and helpful supplier
Wish I could have phoned them with my query but they replied very quickly to my email. The phone was sent very promptly.
13 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — we appreciate your patience and are glad our team responded quickly and dispatched your phone promptly.
Excellent replacement
All ok cheap replacement for old phones. Don’t use but they look good and do the jiby
6 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — glad the replacement phones offered good value and meet your needs.
The right part at the right price
The right part at the right price and delivered in good time meant that my home cordless landline phone system is working properly again. As land lines are soon to be a thing of the past, replacing the system would not have been viable.
6 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — we’re pleased the part restored your phone system cost-effectively and arrived on time.
Prompt delivery and web ordering was…
Prompt delivery and web ordering was clear and simple
6 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — glad ordering was simple and your delivery arrived promptly.
Where is it?
Email from company that parcel on its way. Then email from Royal Mail saying that it will be delivered 12.1.26. Then another email saying it is further delayed followed by another email saying it will be delivered 12.1.26(again). Now 15.1.26 and still not delivered and no indication when. Unable to talk to a real person at Royal Mail. AI.Chat says will be delivered 12.1.26! Where is my parcel?
15 January 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — we’re sorry for the delay and frustration caused. Delivered
Your item was delivered on 21-01-2026.
Tracking number:
IV627556133GB
Service used:
Royal Mail Tracked 48™
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