Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more
Company replied
The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more
Company replied
The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more
Company replied
Company details
- #34 of 138 best companies in Insurance company
- #15 of 69 best companies in Car and Motor Insurance Agency
- #32 of 63 best companies in Vehicle Repair
- #4 of 8 best companies in Towing service
- #3 of 6 best companies in Vehicle Inspection
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Prompt communication through through…
Prompt communication through through the app via txt messages
Good customer service
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're happy to hear you had a great experience. Thanks for leaving a review. Aston
Everything got done but it was a drama…
Everything got done but it was a drama that we had our dog with us. Individual call handlers and technicians were helpful but the culture seemed to be as if our frightened spaniel could be left or we could make alternative arrangements for him.
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Thanks for sharing your experience with us, Ronald. We will evaluate each circumstance to make the safest and most appropriate transportation for pets. We do this for many reasons, and our main priority is safety for all involved. Our technicians may ask us to arrange alternative transportation for any pets, as they and future passengers may have allergies. We do understand your concern, and we value your feedback and will use it to improve our future service. Aston
Reply from Green Flag Breakdown Cover
It's great to hear you're satisfied with our quote, Geraldine. Thanks for sharing your experience with us. Aston
Great respobse
The response was great and the technician was brilliant and very knowledgable
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
It's great to hear you're happy with the service, Andrew. Thanks for giving us five stars. Aston
All details explained clearly.pleasent…
All details explained clearly.pleasent and helpful staff person
15 May 2026
Reply from Green Flag Breakdown Cover
We're happy to hear our colleague was helpful and explained in detail the cover. Thanks for your review, Alan. Aston
Satisfied customer
I had to deal with this company when my husband died. It was a straightforward experience which was very refreshing and much needed at that time.
I have also used them for a breakdown in the past, that was also a positive experience. They kept me informed throughout the process.
2 October 2025
Reply from Green Flag Breakdown Cover
We are truly grateful for your kind words during such a difficult time. We are glad we could provide straightforward support and keep you informed. Thank you for sharing your positive experiences. Aston
easy to get a price and join
14 May 2026
Reply from Green Flag Breakdown Cover
That's what we like to hear, Gillian. Welcome to the team. Aston
Reply from Green Flag Breakdown Cover
It's fantastic to hear you found our service straightforward and easy, Marc. Thanks for your review. Aston
Reply from Green Flag Breakdown Cover
We're happy to hear you received a fast response from the team, David. Thanks for the five star review. Aston
Doing this on line was easy for me as…
Doing this on line was easy for me as I'm not very techno minded but no trouble
Price, I thought was reasonable
11 May 2026
Reply from Green Flag Breakdown Cover
We're glad to hear it was easy to join online and you're happy with the price too. Thanks for sharing your experience with us, Bren. Aston
Reply from Green Flag Breakdown Cover
Thanks for giving us top marks, John. Aston
Flat Battery
Easily logged my breakdown for a flat battery in a multi storey car park via the app. Received a phone call pretty much straight away from the attending engineer. He attended very quickly, went above and beyond to get my car sorted, and was extremely friendly throughout. Couldn't fault the service, and I'm fussy! 10/10
13 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're happy we attended quickly to get you back on the road again, Andrew. This is the level of service we aim to provide and we appreciate you sharing your experience. Aston
Reply from Green Flag Breakdown Cover
We like to make things easy, Rachel. Thanks for giving us five stars. Aston
Everyone concerned was very helpful and…
Everyone concerned was very helpful and polite and made the whole experience as easy as possible
13 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
This review is music to our ears, Barbara. Thanks for sharing this with us. Aston
Nice and easy to do ,,and a reasonable…
Nice and easy to do ,,and a reasonable price ,,thanks ,
11 May 2026
Reply from Green Flag Breakdown Cover
That's what we like to hear. Welcome to the team. Aston
Reply from Green Flag Breakdown Cover
Thanks for your review, we appreciate it. Aston
Reply from Green Flag Breakdown Cover
It's great to hear you're happy with the price and it was easy to join. Thanks for your review. Aston
Reply from Green Flag Breakdown Cover
Thanks for giving us top marks, Peter. Aston
Everything was explained to myself
Everything was explained to myself , it was lovely to phone someone only to speak to a British person I could understand
17 May 2026
Reply from Green Flag Breakdown Cover
We're happy to hear our colleague was helpful and explained everything in detail, Haydn. Thanks for your review. Aston
Excellent experience
Excellent representative of the company dealt with my enquiry, the end result of which was that I bought a breakdown policy.
14 May 2026
Reply from Green Flag Breakdown Cover
It's fantastic to hear you've joined us, Robert. Welcome to the team. Aston
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