Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more
Company replied
The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more
Company replied
The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more
Company replied
Company details
- #34 of 138 best companies in Insurance company
- #15 of 69 best companies in Car and Motor Insurance Agency
- #32 of 63 best companies in Vehicle Repair
- #4 of 8 best companies in Towing service
- #3 of 6 best companies in Vehicle Inspection
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Everythimg made so easy and Technician…
Everythimg made so easy and Technician with us in 45 mins
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi John. We are so glad we could make things easy for you and the technician arrived quickly. Nathan
Quick service.
Quick service and kept up to date on when the recovery vehicle would arrive. An excellent technician who kept us aware of everything he was doing in checking are car. Then when he verified that the car was still not working properly towed the vehicle to the garage we chose.
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
It's great to hear we provided quick service and you were kept up to date throughout your recovery. Thanks for your review, Alan. Aston
Swift and easy to organise,
Swift and easy to organise,
Only know how good it is when you breakdown.
12 May 2026
Reply from Green Flag Breakdown Cover
It's great to hear it was easy to set up, Heather. Hopefully you won't need to use our service, but we're here if you do. Thanks for your review. Aston
Reply from Green Flag Breakdown Cover
We're happy to hear you got good value, Graeme. Thanks for your five star review. Aston
All sorted in record time
Easy to report the breakdown, appt sorted in record time and technician got the job done easily after establishing the car needed a new battery. Fitted super quickly and am very happy with the repair Thank you so much Green Flag
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad to hear the reporting your breakdown was easy and the technician quickly resolved the issue with a new battery. Thank you for your five-star review, Karen. Aston
Reply from Green Flag Breakdown Cover
We're happy to hear it, John. Thanks for giving us five stars. Aston
Kept up to date with arrival time and…
Kept up to date with arrival time and reason for delay, fault diagnosis thorough and elimination of other issues. Availability of service to fix problems without visiting garage.
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so pleased to hear our communication and thorough diagnosis met your expectations. Thanks for giving us top marks, Robert. Aston
I was not told I would not be getting…
I was not told I would not be getting car home with me , could be 4 days !! they don’t do transfers as often as they claim . I was also not expecting to have to claim refund rather than free as a member , It was a puncture I had to pay £350 , I could have called an independent tyre recovery for less and get faster attendance . I regret leaving RAC
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
I'm really sorry to see we've left you feeling this way, Vincent. Please message our Facebook team, on the link below, and we'll look into this for you. Aston
m.me/greenflaguk
3 hours waiting
Needed assistance on Sunday as my wife’s car had a totally flat tire due to a broken valve. We were in a garage yards from the air machine and blocking 1 of the 4 lanes.
Initially told 2 hours waiting then this increased to 3.
Luckily a guy was able to jack the car, removing the tire and took it to a garage to be repaired.
We were back on the road in 45 minutes as opposed to sat in the most awkward place for 3 hours.
Thinking twice now for my renewal next month
18 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
I'm really sorry to hear you've had this experience, Steve. We'll do our utmost to get to you as quickly as possible, but there are times where we may be delayed. We value your feedback and we hope you'll reconsider us at renewal. Aston
Great communication and speedy…
Great communication and speedy response. Thank you
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're happy to hear that. Thanks for your five star review, Julie. Aston
Reply from Green Flag Breakdown Cover
We're happy to hear it, Paul. Thanks for the great review. Aston
Excellent service
Excellent service. Put the customer first and easily understand the issue and allocate appropriate resources to help. Their own Greenflag technicians are well informed and put you at ease when working on your pride and joy.
16 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're pleased to hear you received excellent service and felt prioritized. It's great our technicians put you at ease, Shaz. Thanks for giving us top marks. Aston
I had a policy covering two cars
I had a policy covering two cars. Late in the year I replaced one, that came with breakdown cover. The policy was set to auto renew, so I tried to change it. This meant I had to contact them. The person on the chat was not that helpful, and simply set the policy not to auto renew. Then I had to get a quote and buy it. That part was straight forward enough. We'll see what happens if I have to claim.
11 May 2026
Reply from Green Flag Breakdown Cover
I'm really sorry to hear you've had this experience with us in the past. It's great to hear you've joined us again and we hope you'll never need to use our service, but we're there for you if you do. Aston
Reply from Green Flag Breakdown Cover
We like to make things easy, Kerrijaine. Thanks for your review, we appreciate it. Aston
Reply from Green Flag Breakdown Cover
That's what we like to hear, Stuart. Thanks for the glowing review. Aston
Mike was helpful and explained…
Mike was helpful and explained everything. He was able to answer any questions. The price was good.
18 May 2026
Reply from Green Flag Breakdown Cover
We're glad to hear Mike, was helpful and explained everything clearly. Thank you for your feedback Jim, we appreciate it. Aston
Fast online clear service
18 May 2026
Reply from Green Flag Breakdown Cover
We're happy to hear it. Thanks for your great review. Aston
Can't fault Green Flag
Car would not start, battery flat. Called Green Flag via the app, filled in the questions very easy and they responded by saying that rescue would be with me in 45mins.
Rescue arrived in less than 30min and hey presto on my way 10min laterr.
Could not fault it.
8 May 2026
Reply from Green Flag Breakdown Cover
We're glad to hear our app was easy to use and that we were able to get you back on the road quickly. Thank you for your five-star review, Idris. Aston
Straightforward application,very…
Easy online application,very understandable instructions.
12 May 2026
Reply from Green Flag Breakdown Cover
It's great to know it was easy to join and our instructions are easy to follow. Thanks for the review. Aston
Quick response
Quick response
Great customer service from Green Flag & the breakdown recovery operative
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
It's great to hear you received a quick response from the team, Steve. Thanks for the glowing review, we appreciate it. Aston
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