Greenhouse People Reviews 

882
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff members who provide excellent advice without applying any pressure to buy products. Consumers note that the physical products are of superb quality and that the overall installation process is smooth and professional. Furthermore, buyers appreciate the clear communication and punctuality maintained throughout the entire purchasing journey. Some reviewers were not happy with occasional problems such as incorrect or missing parts delivered with their initial orders. People also mentioned unexpected difficulties during assembly, long waiting times for replacements, and annoying issues with structures leaking from corners.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable throughout the purchasing... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with their new greenhouses and... See more

Service

Clients share positive opinions on service, highlighting a professional and helpful experience from purchase... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive on... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul, manager was very helpful and directed me to making a great choice in greenhouse. No pressure to purchase. The only place locally where you can see a selection of greenhouses erected. You... See more

Rated 5 out of 5 stars

My wife and I visited The Greenhouse People based at Dobbies Garden Centre in Braehead and the service we received from Ian was first class. We didn't know much about the different variations,styles... See more

Rated 5 out of 5 stars

Great service from Ian at The Greenhouse People at Dobbies, Breahead. We are so glad that we visited the site office rather than order on line. Ian’s experience was invaluable in helping us select the... See more

Rated 5 out of 5 stars

We contacted Denham Installations to erect our new greenhouse. I can honestly say it's been a while since I have been fortunate enough to find such an excellent tradesman. Euan was good at keeping in... See more


Company details

  1. Garden building supplier

Written by the company

The Greenhouse People - UK suppliers of Greenhouses for all your growing needs - we stock wooden greenhouses, glass greenhouses, Robinsons greenhouses, wooden greenhouses, greenhouse heaters, small greenhouses, Super 7 propagators and many more...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

882 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(882)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Notcutts Staines with Sue

I was very impressed how Sue kept me updated on offers and supplied quotes when requested.
Patio and base has now been laid so we can be 100% sure of size needed.
Ordering was easy so awaiting our easter project to begin.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I have never bought a greenhouse before…

I have never bought a greenhouse before and there are more things to consider than are obvious. I had carried out some research online and had a rough idea of the size and style that would work for me. The Greenhouse People were the first (and only) display area that I visited and the discounted greenhouse that was being featured was just what I had in mind.

I am sure that some of my question were basic and naive but Jon or his colleague, David, answered them all and made it simple to purchase. Jon merged an ability to answer my questions with avoiding an overbearing sales pitch.

After I had placed the order, there was continuing contact and both helped me steer my way through the process. This included introducing me to a suitable expert to erect the greenhouse. After the flat packed greenhouse arrived at my home, I was able to see the whole process of laying the base and a few weeks later erecting the greenhouse. I have to say that I am glad that I did not attempt it myself. I am very confident that it is stable and sound, and it sits well in the rear corner of my garden.

My compliments and thanks to Jon and David. I would recommend The Greenhouse People for any similar purchase.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice from Sue at Staines The Greenhouse People

We were so pleased to have received advice from Sue at Staines. Sue talked us through all the various greenhouses that we were interested in. Sue's knowledge is extensive and she went over and above to ensure that we were happy with the greenhouse we purchased. We would highly recommend visiting Sue at The Greenhouse People Staines branch if you are thinking of purchasing a greenhouse.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Denham Installations, Excellent.

We contacted Denham Installations to erect our new greenhouse. I can honestly say it's been a while since I have been fortunate enough to find such an excellent tradesman. Euan was good at keeping in touch, which is so important, he arrived when he said and even managed to fit in an extra day which was required due to damaged parts.
He was excellent and I would strongly recommend him to anyone.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a greenhouse from…greenhouse people

Just bought a greenhouse from greenhouse people at dobies bareheaded.dealt with Tony mc nulty who could not have been more helpful.very pleased with the service I received and would recommend the company and Tony to anyone thinking of buying a greenhouse or any other garden building.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Cannot comment on order as not yet delivered. Paid for next day delivery, delivery went to wrong house, company not interested. And I apparently have to now pick it up 5 miles away

12 December 2025
Unprompted review
Rated 2 out of 5 stars

Not impressed

Wrong parts sent, recommended fitters didn’t arrive on the day they should have, expensive Robinsons greenhouse looks lovely but leaks like a sieve from the corners and the doors. Not impressed with the Greenhouse Peoples response - very dismissive and unhelpful.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service (Shout out for Nathan)

We recently purchased a garden office from the Greenhouse People at Dobbies in Ponteland. The guy who helped us, Nathan, was absolutely superb throughout. He fully explained every aspect and made sure we were comfortable before proceeding. He was never pushy, didn't try to upsell us, and overall led to an excellent experience.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The company was very fast to repsond, friendly and answered all our questions. We dealt exclusively with Jason at the Staines site and he was excellent. He was happy to speak to us about all our questions and explained everything well even well after we’d made our purchase and been passed to the delivery team.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

nearly £7,000 on a greenhouse and got a pile of random parts

nearly £7,000 on a greenhouse. they offered to deliver it included in the price but the dates kept being extended until we had no choice to go and colllect it ourselve. when we turned up we were greeted with piles of parts and loose glass nothing properly packed or ready for collection. we're trying to get our money back and will be going to a supplier with good customer service in the future. Be extremely careful when dealing with these people.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Greenhouse bought from Dobbies Garden…

Greenhouse bought from Dobbies Garden Centre in Glasgow. The representative, Tony McInulty, was excellent, providing all the necessary information and being proactive on navigating the complexities of delivery to an offshore island. I am delighted to commend him without reservation.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and greenhouse

Had been considering buying a new greenhouse for a while and was able to check out a good range of options at the Ponteland Branch of The Greenhouse People. Paul and his team explained the options available and seeing the greenhouses on the site enabled me to come to a decision to buy the Hercules Octagonal. The main office were able to accommodate my requested delivery date and their delivery guy was both professional and helpful. We really enjoyed building the greenhouse. The instructions were good and comprehensive. A missing item was quickly sent on so did not cause much delay. All in all very please with the quality of my greenhouse, the local team at Ponteland, the main office and delivery. Now using my new greenhouse just as the cold weather begins.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

2 weeks ago our 3rd greenhouse from the…

2 weeks ago our 3rd greenhouse from the Greehouse people was fitted.
As we had just moved house to a new area we used one of the recommended fitters, Samuel Pope.
Very happy with Green house and the fitting.
Looking forward to the growing season next year.
Thank you Greenhouse People.

29 October 2025
Unprompted review

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