The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wrote an entire birthday message in this buggy editor then it glitched and didn't save. silly me for trusting it.. Then I just said stuff it ill get the card blank, and the payment portal was bro... See more
Company replied
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
LOVE! I always use Greetz. So much variaties and lots of ways to make you chosen card super special. The choices to personalize are endless and super fun! But, you need to be patient and ta... See more
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
Be careful
Be careful! I accidentally put in the wrong date of delivery, 2 month to specific. Called the customer support, to ask if the can change it because there's
(from writing this)over 15 days before it needs to be delivered.
They told me that they couldn't change it because it was already printing... I can not see how the fact that is printing, has anything to do with the delivery, when the delivery is so far out. I would say that they simply do not care! And now I need to spend x amount of € again. I don't think I will be using this site again.
Update!
After a shot email this is the answer they give.
Hi Rasmus, this is Obienda from Greetz. Thank you so much for providing your order number. I’ve checked it for you, and unfortunately, we’re unable to change the delivery date at this time. I’m really sorry for any inconvenience this may cause. Please don’t hesitate to reach out if you have any other questions or need further assistance. Wishing you a wonderful day!
From writing this, there's still 18 days to before the gift needed to be delivered... If I could I would give them -5 out of 5 stars

Reply from Greetz
Great selection and easy gift ordering…
Great selection and easy gift ordering whilst living overseas
Flowers were 5 days late and they kept…
Flowers were 5 days late and they kept pestering me about pictures, for which I had to bother a sick person (the one I send the flowers to). what do you think flowers look like, 5 days late???! Mid question about this late delivery on the chat the AI bot said “we are closed now” (!) AI is 24/7! No communication about refund only the message that the amount of the flowers will be refunded and that’s it. I do not agree, I deserve full refund but all’s quiet now. This will be my very last order ever. always something with these guys. and the helpdesk is worse everytime.

Reply from Greetz
Never trust them very bad service
Im very sorry that I trust them , I order 2 gifts with Card for same person for the birthday , they deliver only one , I spend my day for searching and calling without any result.
The Gifts cost expensive amount plus they take much money for the delivery , in the end my friend received only a ballon and it was without name or Catd.
My advise do not shop from them
Expensive
Not honest
Bad service

Reply from Greetz
Love Greetz
I always send cards with Greetz. Good choise, quick delivery. I only had one card that was not on time, from all the cards I send. So I am very pleased with Greetz

Reply from Greetz
Order 6 weeks in advance when shipping…
Order 6 weeks in advance when shipping to Australia. A simple card takes way too long to get delivered so you need to plan that 2 months in advance unfortunately.
Always on time and personal service
Always on time and personal service, very happy with Greetz!

Reply from Greetz
My order was send to 7 adresses
My order was send to 7 adresses, after paying it was only one adress. I chat immediatly but they couldnt change or cancel my order. they even told me that I ordered at 08.00 but it was 12.28...such a bad experience today, so unflexible, they told me to call on Monday...sure...on monday al is send out..

Reply from Greetz
Sent a birthday day for my friend from…
Sent a birthday day for my friend from England. Used the greetz the Dutch moonpig. Part of the wider group. Says they used their local post doesn’t deliver on the birthday. Doesn’t respond to emails and complaints via email, however happy to spam my email account 3 times everyday with sales pitches and discount codes than respond to my complaint. Spent over 60 euros no emails response or call back. Looped in their parent company in my complaint still no response either so left with no choice but to raise a credit card claim back. Long story short not cards or gift delivered. Also heard from friends in the Netherlands they are a nightmare to deal with. Don’t bother wasting your time. Just spam you email offers every second until you unsubscribe. And don’t respond to complaints.

Reply from Greetz
Order not received
I ordered flowers, chocolates and a card well ahead of my sister's birthday. The flowers arrived but no chocolates or card even though I'd received an email that they'd been delivered. My sister had no idea who the flowers were from and it turned into a disappointing experience. I immediately contacted Greetz via email but have not had any response, not even an acknowledgement of the email. Extremely upsetting

Reply from Greetz
It's simply easy with a great offer
It's simply easy with a great offer. Even an order placed on Saturday will be delivered on Sunday.
A big variation on cards; a bit annoying with there mailings
Greetz cards are of big variation, payable and clear. But the multiple emails you get when someones birthday enters is very annoying. Of course you can sign out for that but then you are signed out for every mailing. It's all or nothing.
Good service, bit pushy
I like their service and product, but they are a little bit pushy on the emails
Great service👏
Great service👏
Just like to see the card before its delivered, is that pissible?
Excellent but pricey
Easy app to use making cards and gifts for your loved ones. Can be a bit pricey.
In time and very personal
It arrived in time as requested! Many possibilities to make it personal ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.