Greetz Reviews 

Fast and efficient

I love making cards on Greetz.nl! However, the site used to be better. I don't like the limited number of stickers it has now. It has great cards, and I am thankful that I can make a card from Canada and have it delivered in a timely manner in the Netherlands.

So easy to make a card or send a gift

Greetz have now contacted me. They say the delay was due to the post but they have offered a refund.

After putting this review, Greetz replied asking me to contact them with more details. I did that and a week later all I received is an automated email saying they are busy. Not impressed. The flowers and card came 3 days late in the evening. .

Did order letterbox flowers as a birthday present to be delivered Saturday 31th of May.
Birthday is on Sunday 1 June
Only to get a message on Saturday saying
Order has been adjusted and will be delivered on Tuesday 3rd of June
Not only will my flowers be old but also birthday has gone no present.
Would have not ordered knowing this.
Not impressed very disappointed . Unable to talk to a person to complain. Just automated chat box.. So unable to cancel this order.

We all love Greetz!

Yes she received and she is happy thanks

Good service. However, the message is never in the card. Three times this has happened.

User friendly website. Quick service.

Easy website navigation and sending. Big thumbs up for accepting Apple Pay

Mother’s Day gifts not delivered. I had selected May 11 for delivery - nothing arrived. Talking to the service desk took forever, only to learn that “there is an error on our website and the order will be delivered May 12.” After telling them that this is unacceptable and that the only reason for using their service is being able to select delivery dates, they gave me a whole lot of attitude and proposed to give me a voucher for…. 5 euros. Note the order was over 70,-. Horrible and useless service, do not recommend.

My card and gift were a day late arriving. It's the first time it's happened but still very disappointing.

Just a fantastic service

Don't send spam to people who are not on your mailinglist and who unsubscribed.

Edit:
I honestly do not see how their response relates to my experience.

The methods they use are violating law.
When someone unsubscribes entirely then it is not allowed to send any promotional emails after, but Greetz apparently thinks that the law does not apply to them.

After some time they will deliberatly decide to take the entire list with email addresses of previous customers and spam them anyway, illegally, and thus ignore the fact that these customers unsubscribed and do not want to recieve any spam at all.

They apparently think they have permission to send spam anyways but this is a breach of gdpr and for such actions the firm should be held accountable.

Im pretty sure that if i do drop my email and order number, the email traffic is going to increase even more so its better to just complain to the regulatory agency about their malpractices so that, if enough people complain they will eventually be fined.

So please tell me how my email and order number can possibly help prevent you from breaking the law because i can not see the correlation, and i would strongly suggest that you respect peoples personal preferences which you are required to do, by law.

Your response just doesn’t make sense, it doesn’t make sense to first make the decision to ignore peoples personal preferences, to then say that you really value the feedback when people start to make you aware that they do not wish to receive your offers, in fact, this will only make me think that you think, that you can fool me, or anybody. I do not know who is responsible for your media campaigns but i advice you to keep an eye om them because their actions are breaking the law and also infuriating people who do not wish to receive your offers.

It's the second time I send a letter to my friend through here and it's very very good the service!! I'm very happy with this.

When I was about to pay I didn't untick the option of not receiving marketing emails. Before paying I tried to go back and untick but the option was no longer there. I went ahead with the payment and now overloaded with daily newsletters and other types of emails from them even when I unsubscribed from any mailings I still continue to receive emails.

A waste of money & poor customer service. The entire point of this platform is to gift for special events. The one we had purchased something for - the gift was entirely missed. We spent over 2 hours trying to chase down a silly balloon that was lost in transit and all we got back was a 6 euro credit for shipping. A huge waste of time and 30 euros. It's not that hard to have proper customer service response to issues.

Quick and Easy! Great service!