I've been using the Egyptian Gold Retinol Serum from Grounded Body as part of my evening skincare routine, and I'm really impressed with the results so far. The serum feels smooth and lightweight wh... See more
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I bought my first product on plane, was happy with it and decided to order the next one online (2020). I never received the my order nor got money back. Customer support is non-existent (i tried... See more
Great products, I have used many of their different scented scrubs, lip scrub and hand sanitiser in the past and all have been fav. The scrub leaves my skin feeling amazing, my fav is the choc orange... See more
I ordered an item and have not received so much as a delivery update, or response to my email. It has been a few days and to wait that long for an update, is uncommon. The comms are poor, and assuranc... See more
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Company details
Written by the company
Cruelty free skincare, supplements, CBD and more
Contact info
Unit 12a, 55 Progress Road, SS9 5PR, Leigh-On-Sea, United Kingdom
- Customerservice@groundedbodyscrub.Co.uk
- www.groundedbodyscrub.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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great products which were well wrapped…
great products which were well wrapped and prompt.
Still haven’t received my order after a…
Still haven’t received my order after a week & a half & contacted customer service & had no reply

Reply from Grounded Body ®
Love the body scrub
Love the body scrub feels lovely clean and moisturised, smells delicious, can’t get enough
My coffee scrubs never came one didnt…
My coffee scrubs never came one didnt and 2 came in 100g instead of 200g which I ordered. I contacted their customer service 3 times with no response. Never ordering from them again.

Reply from Grounded Body ®
Biotin tablets
I love the biotin tablets they have worked wonders with my hair and nails.
Love love loveeee🤩
Love all the products but the scrubs are my favourite 🤩 leaves a really nice moisturised feeling once you’ve washed it off and also gives a bit of a tan effect. Second fave product is the hair masks - really would recommend taking on holiday too as they’re amazing when your hair gets dried out and just makes your hair smell and feel amazing 😍
Amazing product
Coffee scrub is great.. Super happy.. been using the scrub for a few days and seen great results. Thank you
The best coffee scrub I have ever used…
The best coffee scrub I have ever used for my body, my skin felt so smooth and cleared up any dry skin I had. My skin felt like it didn’t need moisturiser after, as the natural ingredients kept my skin feeling nourished. Great company to buy from, clear communication and I’d highly recommend ordering from grounded. I recently also saw the vitamin c in Holland and Barrett and it’s on my Christmas list, I cannot wait to try :) I hope Santa brings me!
Great product and fast delivery
I love their coconut coffee scrub
I love the coffee scrub. I have been using it since 2016. I have intense eczema and it really helps my skin feel smoother. I do not use it when having a flare up as sitting in the wet shower does not help but use it when my skin is clearer and feel it helps prevents flare ups so often.
I also like the new packaging as the paper one got damaged in the shower.
Amazing product
Amazing product, massively helps with dry skin/eczema. Personal favourite is the grapefruit body scrub - only negative is occasionally slow delivery and sometimes out of stock when repurchasing
Coffee scrub is tremendous for eczema
I bought the grounded peppermint scrub…
I bought the grounded peppermint scrub for my wife and she absolutely loved it.
Top quality products
Top quality, gorgeous products, which are always sent promptly and arrive in good condition. I have purchased many times and have never had an issue with any order I’ve placed.
10/10 products and great customer…
10/10 products and great customer service
Amazing
Amazing, healthy products. May favourites are Egyptian gold retinol serum and the coffee grapefruit scrub
Genuinely amazing skincare with noticiable effects.
I honestly absolutely love every single product I have tried. When they say you notice the difference after one use they are not kidding. I swear by the products and they have been so helpful for my oily, sensitive skin. I also think the price of products are so reasonable. I am always happy to try new products, as I haven’t used one that doesn’t make a difference. 100% recommended.
Great products
Great products, I have used many of their different scented scrubs, lip scrub and hand sanitiser in the past and all have been fav. The scrub leaves my skin feeling amazing, my fav is the choc orange one. Only reason it wasn’t a 5 was this time postage took a while - I believe this was down to Royal Mail delays but I did reach out via their chat service to find out what was happening and didn’t get a response.
Top company!
Products are always great, work exactly as advertised. Customer service is always perfect and orders are shipped promptly. Been a customer for years and will be a customer for years to come!
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