Groves Batteries Ltd Reviews 

78
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a problem with my battery discharging. It was fitted by Groves and covered by a three year warranty. They checked it over fully, identifying corrosion on the negative terminal. It was fully cleane... See more

Rated 5 out of 5 stars

I am 63. I have never had such an exceptional garage experience. Polite, knowledgeable, quick, good value, charming, spotlessly clean and well organised. No wonder the Groves family have been in this... See more

Rated 5 out of 5 stars

Exceptional service and extremely knowledgeable and friendly staff. Having spent a few hours contacting AA/Ford to fix my car and being quoted huge numbers and many days delay, Dave and his team got m... See more

Company replied

Rated 5 out of 5 stars

I live in York and was advised by our battery guy here to go to Groves for a lithium battery for our next campervan conversion - very generous advice from him because he passed over a sale but said th... See more

Company replied

Company details

  1. Battery shop
  2. Auto parts shop

Information provided by various external sources

Groves Batteries have provided the best in battery technology for over 70 years. Based in Cheltenham, Gloucestershire, the needs and requirements of customers as diverse as the car owner through to multinational companies are catered for with care and enthusiasm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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No recent history of asking for reviews

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4.9

All reviews

(78)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Rapid delivery and a good price

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello DG,

Many thanks for taking the time to leave a review; great to hear the charger got to you in good time.

Thanks again,

Chris

Rated 5 out of 5 stars

Car battery went during lock down

Car battery went during lock down. Replace battery was the same as the car manufacture battery (Exide for a Mazda CX5) from Grove batteries at half the price.
Quick delivery and well packed.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Gould,

Many thanks for leaving a fantastic review. Glad to hear we are competitive and the battery arrived safely.

Many thanks again,

Chris

Rated 5 out of 5 stars

Extremely good and responsive service

Extremely good and responsive service. There was a delay in my delivery because Royal Mail where extremely busy at that time but I was kept informed and the groves staff couldn't have been more helpful throughout the process.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Wigham,

Many thanks for leaving a fanatic review and thanks again for your patience with the delay. Happy to hear the item got to you safely.

Thanks again,

Chris

Rated 5 out of 5 stars

Great service

Great service, fast delivery

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Holmes,

Many thanks for taking the time to leave your review; fantastic to hear we are up to standard.

Thanks again,

Chris

Rated 5 out of 5 stars

Grove batteries gave very good advice…

Grove batteries gave very good advice on which battery to buy for my BMW motorcycle. Went for the gel option. Which was the best thing to do. Delivery was was very prompt and when they said would be.
Will definitely use Grove batteries again and would recommend them.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Clapham,

Many thanks for taking the time to leave your review; great to hear we are up to your standards.

Many thanks again,

Chris

Rated 5 out of 5 stars

Replacement motorbike battery superb service

Ordered a replacement motorbike battery and paid for express delivery. Despite missing the cut off time the battery still arrived the following day.

Battery arrived and was as described and very well packaged. Competitive price also so Groves will definitely be my go-to place and happy to recommend to anyone

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello,

Many thanks for taking the time to leave your fantastic review and we are glad to hear the battery arrived safely.

Thanks again,

Chris

Rated 5 out of 5 stars

V good 10* 1 class

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Pobjoy,

Many thanks for taking the time to leave your feedback; great to hear we are up to standard.

Thanks again,

Chris

Rated 5 out of 5 stars

customer service was great

customer service was great , couldnt of helped any more ensuring i got the right product.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Hale,

Many thanks for leaving a review; always great to hear we are up to standard.

Many thanks,

Chris

Rated 5 out of 5 stars

By which all others should be measured.

Groves are the benchmark of good service. And everyone I know says the same. If you need a new battery, you only go to one place. The knowledge and customer service in unsurpassed by any other company i've ever dealt with. It's all you need to know.

5 February 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Hans,

Many thanks for taking the time to leave a fantastic review! It's always wonderful to hear we are up to standard.

Many thanks again,

Chris

Rated 5 out of 5 stars

6 Volt Vintage Rubber Battery - Not Charged

Ordered a vintage style 6 volt hard rubber battery to be shipped to the United States. The customer support staff was very accommodating going above and beyond to make sure it was received quickly and was very well packaged to insure no damage. I rarely find service to this level here in the States.

6 September 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Jeff,

Many thanks for leaving a fantastic review and I'm pleased to hear the battery arrived safely!

Thanks again,

Chris

Rated 5 out of 5 stars

Golf trolley battery

Ordered at 09:30, delivered at 11:00 hard to beat that.

6 August 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Lee,

Many thanks for taking the time to leave a review and I'm glad to hear you are happy with our service.

Thanks again,

Chris

Rated 5 out of 5 stars

Happy

Great price, good service, excellent choice of quality products,

6 August 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Foggo,

Thank you for leaving a great review; glad to hear we are up to standard across the board.

Thanks again,

Chris

Rated 5 out of 5 stars

Excellent customer service. Highly recommend

My experience with this company was very pleasant. I ordered a battery for my scooter online but missed where it had the delivery option on the order page. I soon after got an email to confirm my battery was ready to collect. After contacting them via email, they arranged to deliver the battery. Great communication and battery was as described. Thank you and I hope to deal with you again in the future.

6 August 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Naomi,

Many thanks for taking the time to leave a fantastic review and I'm glad we were able to resolve the issue quickly and up to your standard.

Thanks again,

Chris

Rated 5 out of 5 stars

Simply the best place to get car…

Simply the best place to get car batteries- I don’t bother even looking anywhere else now. You might pay a bit more possibly but all the guys there give good honest advice.

6 August 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Peter,

Many thanks for leaving a fantastic review and thank you for trusting us.

Thanks again,

Chris

Rated 5 out of 5 stars

Cheapest by far

Cheapest by far. Easy collection, even carried it to the car for us.

Definitely be using Groves again!

6 August 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Pepper,

Many thanks for taking the time to leave us a great review!

Thanks again,

Chris

Rated 5 out of 5 stars

Good local service in Cheltenham

Good local service in Cheltenham at competitive price with practical information provided by knowledgeable staff

18 July 2019
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Freund,

Many thanks for leaving a splendid review! Great to hear we are up to scratch.

Thanks again,

Chris

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good price and service.

3 July 2018
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hi Jim,

Thank you very much for leaving us some fantastic feedback!

Thanks again,

Chris

Rated 5 out of 5 stars

Motorcycle battery - Li-on replacement.

Recently had to replace the battery on my motorcycle and considered changing to Li-on, investigating on the interweb fell foul of the myriad of potential pitfalls; not least of all the potential for "branded" fakes. Discovered Groves after a trawl for a specific brand and called the company (no hiding behind an internet persona for Groves), I had the pleasure of speaking to Chris who was very personable and knowledgeable and I was able to discuss my requirements and potential issues with changing from a lead acid to Li-on battery. A few days later the item arrived, was fitted to the bike and hey presto, away we went. I would not hesitate to use Groves again.

3 July 2018
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Paul,

A big thank you for leaving an incredible review!

Great to hear everything was up to standard.

Many thanks again,

Chris

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