Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing, the simple ordering process, and the consistently high quality of the seeds and gardening products received overall. Many consumers and regular buyers also appreciate the swift shipping options and efficient service that ensure items arrive safely and promptly at their doors. However, some customers also noted unexpected delivery delays and extended wait times for their packages to finally arrive. A few other people also felt that receiving missing items or incorrect products caused significant frustration when customer support failed to respond promptly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality and good germination rates.... See more

Delivery service

Consumers have mixed feelings regarding delivery service experiences. Many reviewers praise quick and prompt... See more

Order

Reviewers highlight ambiguous aspects of order, as opinions on the process are deeply divided. Many consumers... See more

Price

Customers had positive experiences with price, reporting extremely fair and competitive pricing. Reviewers... See more

Service

Clients share positive opinions on service, highlighting excellent and speedy assistance alongside great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Seeds arrived as quoted, seeds sown, germinated, and now planted out awaiting crop of runner beans.


Company details

  1. #22 of 30 best companies in Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,074)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Supplier

I have used Growseed several times before and they have always delivered my orders promptly and with the contents well packed. Their prices are reasonable and the garlic bulbs in particular are excellent.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent seeds and service

I had a technical problem submitting my seed order, so emailed Gerry for advice. He responded within the hour with a thorough and friendly explanation, and when an additional complication emerged (which I think was my fault) he sorted it straight away. So customer service is excellent.
I have found Growseed seeds to be excellent too - good value with a high germination rate and lovely strong plants.
For me, the fact that this is a small independent Welsh company when so many other former small companies have been taken over by corporate giants (with resulting loss of quality) is another reason for giving Growseed five stars.

12 January 2024
Rated 5 out of 5 stars

Great seeds and Tubs

Great seeds and Tubs, had a missing item and the customer service has been amazing. Can’t recommend this team at Growseed enough!

12 January 2024
Rated 5 out of 5 stars

Item damaged upon arrival

Item was damaged upon arrival but after contacting customer service a new one is being sent out.
Communication was brilliant.

8 January 2024
Growseed logo

Reply from Growseed

Thanks for the review and feedback. A member of our team has reached out to you to try and get this issue resolved. There has been no prior contact or any mention of damaged goods previously though, we would have been more than happy to replace or resolve before this stage!

Many Thanks

Growseed



Brilliant, glad we could get this resolved for you :)

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