Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing, the simple ordering process, and the consistently high quality of the seeds and gardening products received overall. Many consumers and regular buyers also appreciate the swift shipping options and efficient service that ensure items arrive safely and promptly at their doors. However, some customers also noted unexpected delivery delays and extended wait times for their packages to finally arrive. A few other people also felt that receiving missing items or incorrect products caused significant frustration when customer support failed to respond promptly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality and good germination rates.... See more

Delivery service

Consumers have mixed feelings regarding delivery service experiences. Many reviewers praise quick and prompt... See more

Order

Reviewers highlight ambiguous aspects of order, as opinions on the process are deeply divided. Many consumers... See more

Price

Customers had positive experiences with price, reporting extremely fair and competitive pricing. Reviewers... See more

Service

Clients share positive opinions on service, highlighting excellent and speedy assistance alongside great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Seeds arrived as quoted, seeds sown, germinated, and now planted out awaiting crop of runner beans.


Company details

  1. #22 of 30 best companies in Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,074)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent seed sent with care .

Excellent seed sent with care .
I ordered some seed 15 packs and only received 11 I then emailed them saying I was lacking seed and was told they would send out more . They did many extra packs of seed free , which I have given to all friends up my allotment so they will hopefully use your service. All seeds used have had 100% germination and definitely back for more later . Over the moon with seed , price of and service. Thank you .

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent ongoing support

The website is easy to navigate and offers a good level of advice and support like dates of sowing, germination period and times when crops will be ready.
Amongst other things I bought the allotment selection which offers a great range of vegetables and is terrific value.
I had a slight problem where the Brussels Sprout & Courgette had thier labels mixed up and so I contacted Customer Support who were quick to respond and were very understanding and helpful.
I will be buying seeds from them again and I’m considering joining the Growclub

7 March 2024
Rated 5 out of 5 stars

Really good honest pricing

Really good honest pricing, without the faff, and very reasonable postal charges.
Great supplier for gardeners who just want to get on and grow, and excellent info about the varieties.

5 March 2024
Rated 5 out of 5 stars

Cannot fault service

A first class service from Growseed. I ordered Tomato seeds which arrived quickly. On opening the seeds there was a fault on the bottom of the foil packet and most of the seeds were lost. I informed John of this and immediately he sent me more seeds with apologies, which have already been received.
Thank you, will order again in future.

6 March 2024
Unprompted review
Rated 3 out of 5 stars

Disappointed with the new packaging

Disappointed with the new packaging, understandable that you would move from the foil ones. However they were more robust, and had plantings instructions on them. Now I have to look online each time, not really that practical and time consuming.

8 February 2024
Growseed logo

Reply from Growseed

Hi Alan,

Thanks for the review and feedback :)

We made a switch over to the paper based packets (and this is still on going) to offer a more environmentally friendly product. The packets them selfs are robust and hold the smaller seeds inside via a small waxed packet.

Paper packets are almost industry standard now! :)

As for the planting instructions none of our packets have contained planting instructions, not even the foil based ones! We do this to keep the cost of printing and packing as low as possible while keeping gardening open and affordable.

Thanks very much for the feedback, we will take it on board and try to find a good alternative that is foil based and bio-degrable in the future.

Many Thanks

Growseed

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