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Grow Therapy Reviews 

8,055
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,727 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it easy to connect with suitable therapists aligned with their needs, praising the compassionate and professional staff. The platform is user-friendly and efficient, offering valuable resources like easy insurance processing and flexible scheduling, making the overall experience seamless. However, some people mentioned experiencing issues with customer support, describing it as unresponsive or difficult. Others noted platform problems like disappearing appointments or difficulties with forms and portal access, and dissatisfaction with therapist matches, citing unprofessional behavior or inaccurate profiles.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with their therapists and... See more

Service

People report positive experiences with service, with many finding it easy to access mental health care and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of finding a... See more

Customer service

Users describe positive interactions with customer service, highlighting the support and guidance received,... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to use and having a very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a therapist who truly fit my needs was much easier than I expected. The process was simple, straightforward, and stress-free. I was quickly connected with a therapist who aligned with my goals... See more

Rated 5 out of 5 stars

I can't say enough good things about Dr. Dianelis Ojeda. From my very first appointment, she made me feel comfortable, heard, and respected. She listened carefully to my concerns, took the time to e... See more

Rated 5 out of 5 stars

Grow Therapy Is just what I needed. Their platform says they take mental health seriously and they really do. Since I've started, I can see an improvement in my perspective and outlook regarding my s... See more

Rated 5 out of 5 stars

Grow Therapy is so easy to use. It is an empowering tool that is more than just therapy sessions. It allows me to expand and focus on items at the same time that help me to heal issues in my life. I l... See more


Company details

  1. Mental Health Services

Written by the company

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(8,055)

1,720 reviews in the last 12 months

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Rated 5 out of 5 stars

I turned to Grow Therapy during a time of change…

I turned to Grow Therapy during a major turning point in my life, right as I was making the difficult decision to leave a relationship. Navigating that change, alongside processing life-altering events from my childhood, felt overwhelming. While I had done short-term therapy in the past for grief and a divorce, this time I wanted deep healing to become the best version of myself. Grow Therapy blessed me with the perfect match. My therapist compliments my needs in so many ways, making me feel deeply valued and rewarded throughout this process. Therapy requires working through the good, the bad, and the ugly, but this platform has had an incredibly positive impact on my journey. Here comes the best version of who I am meant to be!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Just breathe

After 63 years, I started therapy. Being diagnosed with major depression WITH panic disorder at a young age, I white knuckled my symptoms for years. My dear friend Megan pulled aside the veil that tortured me my whole life. With therapy, I have a whole toolbox of ways to deal with my situation. Therapy transformed my life

19 July 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful therapist!

My therapist is great; she actually listens to me, and doesn't judge. I have NEVER had a therapist that didn't try to push me into medication. I told her I didn't want to take any medication unless absolutely necessary, and she respected my decision. I would highly recommend Grow Therapy.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Finding a therapist who truly fit my…

Finding a therapist who truly fit my needs was much easier than I expected. The process was simple, straightforward, and stress-free. I was quickly connected with a therapist who aligned with my goals and concerns, which made me feel comfortable and confident from the start. Having the ability to find the right match with ease gave me hope and reassurance that I was taking the right step in my mental health journey. I am grateful for how seamless the experience was and look forward to continuing the process.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING: Over half of the providers are scam artists. They'll direct you to another website, collect your information and then be a no show. You won't get your money back and your information will be used against HIPPA regulations. IF YOU STILL CHOOSE GROW THERAPY AFTER READING THIS, THEN YOUR FLUSHING YOUR MONEY DOWN THE TOILET.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Love my provider

Love my provider. Not being able to have an appointment due to not being able to pay my bill was irritating. I am currently going through a financial crisis, and was seeking some guidance with my anxiety during the issue.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Dr. Dianelis Ojeda. From my very first appointment, she made me feel comfortable, heard, and respected.
She listened carefully to my concerns, took the time to explain my treatment options, and never made me feel rushed. Her compassionate, caring, and professional approach has made a meaningful difference in mental health journey. I'm truly grateful for the support and guidance I’ve received. She explained everything clearly, answered all my questions.I highly recommend Dr. Dianelis Ojeda Rodriguez to anyone looking for an exceptional, empathetic,knowledgeable and dedicated psychiatrist who genuinely cares about their patients.
Thank You so much Dr

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Grow Therapy is so easy to use

Grow Therapy is so easy to use. It is an empowering tool that is more than just therapy sessions. It allows me to expand and focus on items at the same time that help me to heal issues in my life. I love the expanded online interaction in between therapy sessions as well. It helped me find an amazing therapist as well.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Grow Therapy Is just what I needed

Grow Therapy Is just what I needed. Their platform says they take mental health seriously and they really do. Since I've started, I can see an improvement in my perspective and outlook regarding my situation. I highly recommend!

16 July 2026
Unprompted review

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