GTXGaming.co.uk Reviews 

1,422
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional service quality. Customers frequently highlight the dedicated staff and support team for providing prompt, extremely friendly, and highly knowledgeable assistance during various troubleshooting steps. People are especially happy with the smooth user experience, rapid setup processes, and reliable day-to-day server performance. Many users mention that getting assistance is fast and straightforward, making it easy to resolve any technical difficulties. However, some reviewers were not happy with unhelpful support responses, poor communication regarding updates, and unfulfilled service listings. A few other people also felt that standard plans suffered from frustrating server performance issues, unexpected crashing, and restrictive limitations.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their exceptional competence, friendliness, and... See more

Service

People report positive experiences with service, highlighting fast response times and helpful staff members... See more

Customer service

Clients share positive opinions on customer_service, noting that support agents provide fast, helpful, and... See more

Response time

Customers consistently report positive experiences with response_time, praising the exceptionally fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fantastic server... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Have Catologued my review for a later time, if needed, Thankfully the CEO of Gtx, Matt is a very reasonable man. If you have any issues, reach out to Matt, obviously his a busy man, So may not b... See more

Rated 5 out of 5 stars

GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve... See more

Rated 5 out of 5 stars

So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother t... See more

Rated 5 out of 5 stars

Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following >>I was serviced swiftly and thoroughly from start to f... See more


Company details

  1. #117 of 162 best companies in Gaming services

Information provided by various external sources

We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,422)

105 reviews in the last 12 months

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Rated 2 out of 5 stars

Good, but...

I rent a server for Enshrouded with party of 4. I played a couple while and it was fine until the moment it came. The ping was 900ish and I complained. The customer service handled it very quickly but no solution was provided and I can assure you it wasn't from our side (ISP, hardware, etc.) because the lags jumps from one person to another constantly.

7 February 2026
Unprompted review
GTXGaming.co.uk logo

Reply from GTXGaming.co.uk

Hi Jonathan, I am sorry for the issue you are having with your server, can you please reply back to your ticket as we have been trying to get back to you to resolve.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Used it for half a dozen games or so, no fuss, just works. If it doesnt, fantastic support will help you out directly and promptly.
Really can't complain about anything at all.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website; they're holding my money and not paying me. Despite contacting them numerous times, I've received no response. Most of the reviews are paid reviews to attract readers. Terrible experience.

1 February 2026
Unprompted review
GTXGaming.co.uk logo

Reply from GTXGaming.co.uk

This is not a scam website, you were the one trying to scam us on the affiliate after we found that you were using gtxgaming as a keyword when we told you that is not allowed, if you follow the rules for future affiiliates we will pay you out each month no issues.

Rated 5 out of 5 stars

Service is perfect

Service is perfect, never had an issue. When I needed to move the service to a different server, the Taylor and Jamie from GTXgaming made it extremely easy and did the process for me.

All with no extra cost.

I'd recommmend anyone that wants a decent server to play PZ on to use this service. Easy to mod the server, and update to the latest branch!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

GTX hosting

I had a really lovely experience talking to the staff member Taylor. I needed help uploading my solo world to the server and he was such a good help. talked me through each step so i didnt get confused. Answered every question i had with confidence. Really recommend GTX for server hosting. Been such a smooth experience. Way better than i expected.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

The Best Support in the Business – I’ll Never Use Anyone Else!

I’ve been using GTX Gaming since the days of hosting Ark: Survival Evolved (ASE). When Ark: Survival Ascended (ASA) launched and Nitrado initially had exclusive rights, I was incredibly frustrated. The difference in service is night and day. With my previous host, if there was an issue, they would just check their end and tell me to "figure it out" with zero help.

That changed the moment I saw GTX had ASA servers. I switched immediately and haven't looked back. The GTX team is amazing—they don’t just fix things; they actually teach you. Everything I know about troubleshooting a server today is because their support staff took the time to explain things to me while I was learning. They are patient, knowledgeable, and genuinely helpful. If you are looking for a host that actually cares about your experience, GTX is the only way to go.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, very fast and helpful, one of the best customer service experiences I’ve ever had thank you so much to Jamie and happy holidays to everyone

22 December 2025
Rated 1 out of 5 stars

Bad refund policy, bad servers, horrible experience

I tried using GTXGaming for server hosting for the game "Stormworks build & Rescue" and I bought a $6 plan which said I had 8gb of Free RAM, 8 player slots, and a Ryzen 9 5.7Ghz or better, When I loaded in it would lag if I spawned something remotely big that fit in the workshop and whenever it was all stable flying a small plane at 60+ TPS the server froze and crashed, and it would keep doing it over and over until I contacted support and they only had a 24 hour refund policy and I couldnt do anything, I also had bought a high Priority CPU upgrade for $6 and it made no difference kept crashing low TPS and had to limit it down to 4 players and even then it would still crash, I switched to Qonzer Hosting and it finally helped me from not crashing and the staff helped me set the stuff up and I was able to host with high TPS and 10 players, no this isnt a sponsor but overall horrible server.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Woooooow

Woooooow. Are you kidding me? How does this service work so well and Bisect, 4netplayers etc, work so poorly? I just cant believe it. I probably sound like a commercial. Its only because I have been struggling with horrible server admin interfaces, horrific ping and just all around bad server services for so long. I'm speechless. So good for the money..

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Legends

I had a problem with directory access and mod installation. James was very helpful and got the server running. He even managed to salvage my save files and kindly re-installed the mod for me. He was so quick at replying, he was replying before I even thought to refresh the page.
Always use GTX game hosting where possible. Great service. Will always highly recommend.

2 December 2025
Rated 5 out of 5 stars

GTXGaming are by far the best servers I…

GTXGaming are by far the best servers I have ever used, the control panel is pretty easy to get use to once you look into it, if you do need help at any time the staff are very friendly, Tom I have had a few times is a great guy and always available to help, always sends links if needed or advise on where to find what you need, I would recomend these servers over any other 100% 5/5 Rating for me

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Recommend

I've had multiple game servers through GTXGaming: Arma 3, DayZ, Minecraft, and several other servers. I rarely had issues, and when I did, the support team was always quick to help and very helpful.

I highly recommend GTXGaming and would do it again!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Support!

Steven was super helpful response was very fast! He was insightful and very nice! Happy to have him as my support agent!

11 November 2025
Rated 5 out of 5 stars

A satisfying experience

After two unsuccessful attempts to purchase a gaming server for my group, through two different server providers, i found GTX, and been using their servers since, for 7 years straight.

Their product is always reliable:
From server downtime being minimal, to its setup being near instant, to the control panel being simple and intuitive, they have never missed a beat on making sure their service is up and running.

Their customer service is swift and helpful:
An issue with downtime? Quick to inform, and even quicker to fix.
Issue with a feature/function needing consultation? Quick to react and explain what needs to be done without any fuss.

In my experience, they are a professional group that has met my needs and expectations day 1.

8 November 2025

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