GTXGaming.co.uk Reviews 

1,422
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional service quality. Customers frequently highlight the dedicated staff and support team for providing prompt, extremely friendly, and highly knowledgeable assistance during various troubleshooting steps. People are especially happy with the smooth user experience, rapid setup processes, and reliable day-to-day server performance. Many users mention that getting assistance is fast and straightforward, making it easy to resolve any technical difficulties. However, some reviewers were not happy with unhelpful support responses, poor communication regarding updates, and unfulfilled service listings. A few other people also felt that standard plans suffered from frustrating server performance issues, unexpected crashing, and restrictive limitations.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their exceptional competence, friendliness, and... See more

Service

People report positive experiences with service, highlighting fast response times and helpful staff members... See more

Customer service

Clients share positive opinions on customer_service, noting that support agents provide fast, helpful, and... See more

Response time

Customers consistently report positive experiences with response_time, praising the exceptionally fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fantastic server... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Have Catologued my review for a later time, if needed, Thankfully the CEO of Gtx, Matt is a very reasonable man. If you have any issues, reach out to Matt, obviously his a busy man, So may not b... See more

Rated 5 out of 5 stars

GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve... See more

Rated 5 out of 5 stars

So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother t... See more

Rated 5 out of 5 stars

Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following >>I was serviced swiftly and thoroughly from start to f... See more


Company details

  1. #117 of 162 best companies in Gaming services

Information provided by various external sources

We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,422)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

GTX gaming absolutely excels at customer service

GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve had the pleasure of interacting with several of their support agents: Tom H, Rui P, Jamie R, John K, Robert P, James K, and man they’re all excellent! Kudos to the entire team and thank you for the service you provide to the gaming community. They’ve enabled our entire crew to spend many hours having a total blast.

2 November 2025
Rated 5 out of 5 stars

Fantastic customer service by jamie…

Fantastic customer service by jamie today really turned my day around. I went from juggling 3 different companies and 5 hours to get a dedicated server working for Space Engineers, but five minutes with these guys got me and my friend gaming together. Instead of directing me to a walk through or a guide he asked me personally what experience I wanted from the game and even set it up for me. Incredible service and will absolutely recommend Gtx servers in the future due to this human side of service.

2 November 2025
Rated 5 out of 5 stars

Really good price/performance, no downsides.

So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother than ever before, and approx 20% cheaper.

For 9.6EUR I can run a decently big modpack, no issues whatsoever so far. Good server location, good hardware. I don't think I have anything to complain about so far.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SUPPORT TEAM

The support team is not only quick with responses but very well educated on how to solve performance problems.. I started with GTX as a new server owner from scratch and they have been helpful every step of the way.. I would never consider switching host just an outstanding support group they have

5 October 2025
Rated 5 out of 5 stars

Great service

Great stability on servers, cost is fair, immediate response and even saved a backup for us when we canceled that we could use once restarting

3 October 2025
Rated 5 out of 5 stars

James Knott is literally the best

Been using these for years at this point, and they're always amazing with their service, being super quick, and incredibly helpful. James Knott has helped me out just today, and solved a huge problem for me.

1 October 2025
Rated 5 out of 5 stars

GTX is da wei

Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following

>>I was serviced swiftly and thoroughly from start to finish by Mr. James Knott!<<

Response Time whether high med or low ticket prio
Service
Dedication to helping and solving any issues
Attitude is warming and very welcoming
Very informative

29 September 2025
Rated 5 out of 5 stars

Running a gaming site

Running a gaming site, things often go wrong, and the first I need to know is, is it the server or a mod. Whenever I have had an issue and contacted GTX, I get a very swift reply, and if it is their issue, they get onto it immediately, and keep me up to date regularly.
I would recommend them to anyone who asks

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support

Normally when I leave a review it's bad, most of us don't often take the time to praise those that do good work we only take the time to lash out and give flack on those that do horrible jobs. I was pleasantly surprised today when dealing with Jamie RedPath as my support agent. I recently came over from nitrado and had zero service satisfaction and zero customer support when switching to your company within 5 minutes I was able to get the server active. I unfortunately encountered a password issue where it wasn't initializing or whatever the case may be. People flooded into my server and were destroying my builds within the first few minutes of contacting customer support I was friendly greeted and hopefully inquired upon my issue. The issue was resolved within the first 10 minutes, after explaining that I did not want an FAQ and if there was anything that could be done the individual was able to help me speedily and in my desired fashion. If more companies act it this way more of us would probably leave better customer reviews. And my personal opinion Jamie RedPath deserves a bonus and a raise. Praiseworthy performance keep up the good job!

14 September 2025
Rated 5 out of 5 stars

FANTASTIC

Personally GTX has been the most helpful and knowledgeable game server hosting that we have ever used to this day.
Very friendly and always there to help , no matter how early or late that it is. Also want to add that their support tickets get answered in just a few minutes. The absolute fastest response from support that I've ever gotten and that's saying A LOT, considering over the years we have used every other major game hosting service.
We dropped every service we was using and will only use GTX now. Just cannot go wrong with these guys. Great service, price And great people to host your games PERIOD.
P.S. LOVE the control panel layout. Super easy and much more control and intuitive than any so far. Thanks to them for making our games GREAT.

4 September 2025
Rated 5 out of 5 stars

James was awesome

James was awesome, worked with us through an issue for about an hour, super responsive in his troubleshooting and even went above and beyond transferring a saved world for us to a new server. So happy with the level of support from GTX!

2 September 2025
Rated 5 out of 5 stars

Every time if I've had a issue your…

Every time if I've had a issue your company has been prompt and professional.

Recently a employee named Jamie Redpath helped me in this regard and represented your company in the best possible light. Quick response time, polite, and a smooth resolution process. Very satisfied with the service.

25 August 2025

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