I Have Catologued my review for a later time, if needed, Thankfully the CEO of Gtx, Matt is a very reasonable man. If you have any issues, reach out to Matt, obviously his a busy man, So may not b... See more
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- #117 of 162 best companies in Gaming services
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We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.
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Replied to 88% of negative reviews
Typically replies within 1 week
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GTX gaming absolutely excels at customer service
GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve had the pleasure of interacting with several of their support agents: Tom H, Rui P, Jamie R, John K, Robert P, James K, and man they’re all excellent! Kudos to the entire team and thank you for the service you provide to the gaming community. They’ve enabled our entire crew to spend many hours having a total blast.
Fantastic customer service by jamie…
Fantastic customer service by jamie today really turned my day around. I went from juggling 3 different companies and 5 hours to get a dedicated server working for Space Engineers, but five minutes with these guys got me and my friend gaming together. Instead of directing me to a walk through or a guide he asked me personally what experience I wanted from the game and even set it up for me. Incredible service and will absolutely recommend Gtx servers in the future due to this human side of service.
Really good price/performance, no downsides.
So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother than ever before, and approx 20% cheaper.
For 9.6EUR I can run a decently big modpack, no issues whatsoever so far. Good server location, good hardware. I don't think I have anything to complain about so far.
GTXGaming - Great Team
Great team. Excellent support. They go out of their way to support the customer. Very happy with the service I have received.
GREAT SUPPORT TEAM
The support team is not only quick with responses but very well educated on how to solve performance problems.. I started with GTX as a new server owner from scratch and they have been helpful every step of the way.. I would never consider switching host just an outstanding support group they have
10/10 job well done by Tom Hancock
The support agent Tom Hancock got back to me almost instantly and did a great job helping me out with my issue.
Great service
Great stability on servers, cost is fair, immediate response and even saved a backup for us when we canceled that we could use once restarting
James Knott is literally the best
Been using these for years at this point, and they're always amazing with their service, being super quick, and incredibly helpful. James Knott has helped me out just today, and solved a huge problem for me.
GTX is da wei
Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following
>>I was serviced swiftly and thoroughly from start to finish by Mr. James Knott!<<
Response Time whether high med or low ticket prio
Service
Dedication to helping and solving any issues
Attitude is warming and very welcoming
Very informative
Staff was incredibly helpful getting…
Staff was incredibly helpful getting everything up and running properly and Anwsering any questions I had
Quick service and knowledgeable
Running a gaming site
Running a gaming site, things often go wrong, and the first I need to know is, is it the server or a mod. Whenever I have had an issue and contacted GTX, I get a very swift reply, and if it is their issue, they get onto it immediately, and keep me up to date regularly.
I would recommend them to anyone who asks
This is the best server service 24/7…
This is the best server service 24/7 support, Great team helping his clients.
Servers running without problems. Thank you for your service. Thank you Rui Pedro for your help
Outstanding customer support
Normally when I leave a review it's bad, most of us don't often take the time to praise those that do good work we only take the time to lash out and give flack on those that do horrible jobs. I was pleasantly surprised today when dealing with Jamie RedPath as my support agent. I recently came over from nitrado and had zero service satisfaction and zero customer support when switching to your company within 5 minutes I was able to get the server active. I unfortunately encountered a password issue where it wasn't initializing or whatever the case may be. People flooded into my server and were destroying my builds within the first few minutes of contacting customer support I was friendly greeted and hopefully inquired upon my issue. The issue was resolved within the first 10 minutes, after explaining that I did not want an FAQ and if there was anything that could be done the individual was able to help me speedily and in my desired fashion. If more companies act it this way more of us would probably leave better customer reviews. And my personal opinion Jamie RedPath deserves a bonus and a raise. Praiseworthy performance keep up the good job!
Fantastic and easy to use gaming server…
Fantastic and easy to use gaming server panel. The customer service support is exceptional with almost immediate response, without any delay. everytime
The service is cheap in comparison
FANTASTIC
Personally GTX has been the most helpful and knowledgeable game server hosting that we have ever used to this day.
Very friendly and always there to help , no matter how early or late that it is. Also want to add that their support tickets get answered in just a few minutes. The absolute fastest response from support that I've ever gotten and that's saying A LOT, considering over the years we have used every other major game hosting service.
We dropped every service we was using and will only use GTX now. Just cannot go wrong with these guys. Great service, price And great people to host your games PERIOD.
P.S. LOVE the control panel layout. Super easy and much more control and intuitive than any so far. Thanks to them for making our games GREAT.
James was awesome
James was awesome, worked with us through an issue for about an hour, super responsive in his troubleshooting and even went above and beyond transferring a saved world for us to a new server. So happy with the level of support from GTX!
Hello Jamie did a great job and had alot of time to help
Hello Jamie did a great job at resolving my issue and had the time to reply and wait thank you for your effort and allyour help today
Every time if I've had a issue your…
Every time if I've had a issue your company has been prompt and professional.
Recently a employee named Jamie Redpath helped me in this regard and represented your company in the best possible light. Quick response time, polite, and a smooth resolution process. Very satisfied with the service.
Handled my issues quickly and got me…
Handled my issues quickly and got me back in game after working through the problem.
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