I spoke to Edwin today who made this Loan process the easiest I have ever known He was professional and had an excellent telephone manner A very nice man and company and I would not hesitate to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you Tom for facilitating my loan. Guarantor my loan has been amazing,very good customer service,patient,considerate and top notch service. The loan process was seamless and fast. You are simply... See more
The process is too long considering that you will be dealing with your existing client already .Most of the questions tends to be a lot of repetition it will be best if you reduce some aspects.l am th... See more
My experience was great. It was excellent too. I was able to get the loan right on that same day of applying. Thank you so much. I highly recommend people using your organisation. I had an amazin... See more
Company details
Written by the company
Guarantor My Loan is a loan lender with a difference, providing affordable guarantor loans to borrowers in the UK. Founded in Norwich and trading since August 2014, we have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
Written by the company
Contact info
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, United Kingdom
- 01603 391013 or 01603 391136
- customerservice@guarantormyloan.co.uk
- www.guarantormyloan.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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Tom was very patient with me and…
Tom was very patient with me and explained everything clearly. Giving me the chance to answer questions and ask them.
1 October 2026
Unprompted review
Amazing experience
Amazing experience, great help from a young lady. Explained everything so well and process went smoothly
30 September 2026
Unprompted review
Nothing less than perfect
Honestly how anyone could rate this team any less than 5* is beyond me really attentive really thorough and very quick. Top marks all around thanks lads especially Adam 👍
29 September 2026
Unprompted review
Great work from Megan
Megan was a pleasure to speak with, she made the process very smooth, she was informative and kind. I really appreciated talking to Megan. You deserve every good thing in life.
29 September 2026
Unprompted review
Tom O was very patient and calm with me
Tom O was very patient and calm with me
He took his time to take me through the whole process which I do appreciate.I would recommend guarantor my loan to everyone x
29 September 2026
Unprompted review
The guy tom he is really amazing and he was very good what he doing, iam very satisfied with his service
The guy tom he is really amazing and his support with this was very appreciated, iam really appreciate your services
28 September 2026
Unprompted review
The reason is granted account
The reason is, I give you one Star because you put the money in granted account should be not right
23 September 2026
Edwin was really helpful throughout the…
Edwin was really helpful throughout the process.
28 September 2026
Unprompted review
Great service
23 September 2026
Excellent Service from Kwame
I had a great experience with GuarantorMyLoan, thanks in particular to Kwame. He was professional, knowledgeable, and extremely helpful throughout the entire application process. He explained everything clearly, answered all my questions promptly, and made what could have been a stressful process very straightforward and easy to understand.
Kwame kept me informed at every stage and provided excellent customer service from start to finish. His transparency, patience, and support gave me confidence throughout my application.
I would highly recommend GuarantorMyLoan to anyone looking for a loan, and I would especially like to thank Kwame for his outstanding assistance.
25 September 2026
Unprompted review
This company was so admirable
This company were so helpful, and Tom was particularly impressive.
Nothing was too much trouble for him, & he even rang me to save me being in a queue.
He is a credit to your company.
24 September 2026
Unprompted review
Everything went smoothly
Everything went smoothly, the customer service was top notch. Kwame attended to me with so much professionalism and he was eager to help me get everything sorted out quickly.
22 September 2026
The young man tom was extremely helpful…
The young man tom was extremely helpful explaining everything and I'm not very good on phones but he took his time explaining everything and never once did he sound agitated with me such a nice young man.
22 September 2026
Tom was so patient with me
Tom was so patient with me. Even I was the guarantor he was so calm and respectful, he repeated questions calmly when I don’t understand he explained.
Thanks tom
23 September 2026
Unprompted review
They help me through out the process
They help me through out the process. Special thanks to Megan and the other gentleman I spoke with.
23 September 2026
Unprompted review
Thank you Meda!
Meda was so helpful! Everything was done and dusted within a day, such an easy process with clear instructions, and Meda was lovely. Thank you so much!
22 September 2026
Unprompted review
Excellent Service
Excellent Service, On point and sufficient support ! Great time management, excellent communication and thank you !
22 September 2026
Unprompted review
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