The Guinness Partnership Reviews 

I'm amazed how quick the job was done. Thank you

Kadian was very helpful today, helped me with link to sign up for an account. Also helped raised an issue. Very friendly and understanding. Thankyou very much

The experience was great, thankyou for listening to me today about the things to do with the flat!

Very good thanks

Ibby was very courteous, attentive, professional, he had the knowledge to assist my request for emergency repair.
Excellent customer service adviser truly polite and efficient.
Thank you Ibby

I spoke with a very nice lady called Chelsea who allowed me time to explain my issue @ was very understanding of my concerns how this situation can affect me being in a Wheelchair
That really means a lot and sometimes the word thank you is not always enough

I spoke to Xander today at Guinness and he was helpful and kind. He listened to my concerns and understood my issue. I felt so much better while talking to him today. I hope my issue will looked at more closer. It have ongoing issue for a long time.

Thank you Xander for your support and great customer service skills. Keep up the good work. It was a joy to speak to you. I wish you all the best of luck.

Dee

The call was very pleasant and so was the conversation

Good service

Spoke with both Ibi and Marco to get some assistance with a repair to a property adjoining a Guinness property. They were both lovely, agreeing straight away that the repair is needed and booked me in for an appointment.
These 2 individuals are a credit to the organisation

Very nice and pleasant to talk with and understanding too most helpful too

So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better than the Sureserve customer service, who refused to transfer to a manager and was rude telling me I had to wait for my shower until the 27th July initially then changed to the 24th July. when I complained she told me to complain to my housing association.... Thank you Jeetu you are a lifesaver.

Alison was absolutely amazing with me tonight on the phone. A big massive thank you the world needs more alisons🤍👏🏻

The video call is was easy to do, the lady was very lovely and helpful.

Just Called to cancell appointment and everything gone smoothly 👍
The customer service agent was very friendly and helpful.
Thank you

My call was answered very quickly (for once!), and the representative was cordial and extremely helpful, and dealt with my queries effectively and efficiently.

Thank you so much for all your help today. You were so kind, friendly, and professional, and you sorted everything out so quickly. It was a real pleasure speaking with you, and I’m so glad I had the chance to talk to you. You made the whole process easy and stress-free, and I really appreciate everything you did. Thank you again, and I hope you have a lovely day!

Very helpful and spoke clearly for me to understand

Bran just got here with the door bell right on time got the job done swiftly...gotta love it. Thanks 👍

I spokw with Sam today and she was very helpful and patience. Very lovely lady.