Gulliver's Theme Parks Reviews 

Park is ok (a little run down) and good for a few hours.
Service is dreadful. Firstly my son has an access pass and they told me they don't accept the pass they only accept a dr letter saying he can't queue. Yet to be able to be awarded an access card you need to have submitted the relevant evidence.
Then there is the service in the park, or lack of service. Most of the ride operators seemed like they didn't want to be there, apart from a nice young girl operating the Buccaneer. There was a dance group with someone dressed as woody and buzz, well there was not an ounce of enthusiasm, it was so bad that we thought it could be a comedy act.. but nope they just really didn't want to be there. Also other customer service interaction though out the day that was poor.
We most definitely won't be coming back.

Great park, terrible food!
The park was great fun for a 4 and 8 year old with plenty for both of them and we all had a great day. The park was clean and the staff friendly, there was one member of staff that stood out with his warm friendly attitude, unfortunately I didn’t get his name.
The toilets although clean were rundown and need some maintenance.
The biggest disappointment was the food which was dreadful and expensive. Two of our party opted for hot dogs which were tasteless and looked anaemic, the difference between the child’s and adults was minimal in size but big in price! The drinks with the ‘meal’ were unbelievably small. The other two of us opted for sandwiches which were marginally better, the children’s lunch box was possibly the best option, it had a basic normal size sandwich, probably too large and not very appealing for the age range it’s intended for.
I would say don’t buy food there take a picnic, there are plenty of places to sit and eat a picnic which I’m sure will be far more enjoyable

Disgusting customer service - we needed to move our tickets to a different date as my nephew broke his arm a few days before and required surgery - they said it would cost us £10 admin fee to move the booking, despite it being exceptional circumstances. Refused to waive the £10 fee and refused to escalate my complaint, they were extremely rude. Would not recommend - it’s a shame they are not using the money to reinvest in what I have read to be an extremely run down park.

Great day out with me and my uncle. We managed to get on a few of the rides but it was very busy. But other than that it was a class day out.

Some one at the top must be creaming all the profits from this place if you look at what they made last year, I’ve stayed 7 or 8 times and always booked the Gullies suite which I must say is expensive but worth it, when we arrive it’s spotlessly clean and very roomy, it all goes downhill after that, bar and breakfast areas are filthy, sticky tables and very stained seats, the food is barely edible and for the price it’s a rip off nothing at all nutritional and very limited, the stairs bannisters were so sticky with god knows what, I washed my hands 4 times before I felt safe, there were no food hygiene ratings to be seen and the staff seemed like they were working for community service, no enthusiasm, very amateur and around college age, seen no senior staff or management at any time, the starlight theatre was dirty leaking rain and the hygiene was none existent, the times I have been there we had some rain but no one wiped the wet off or made sure the rides were safe from slipping, when I was checking out the hotel there were 5 families at reception complaining, I even heard the cleaning staff asking for sheets and I presume it was a senior staff member saying I’ll see what I can do, very poorly managed if not at all, to keep families coming back an injection of capital needs putting over the winter with a massive upgrade and refurbishment in stead of taking it out, get your act together Gullivers.

I paid £120 for 2 adults and 2 children and was very disappointed. The queues were so long you'd be lucky to get 4 rides in one day. The staff were very slow at getting people on the rides. One would wait until everyone sat down and then make people get up and swap seats with their children rather than telling them which side to sit in the first place. The whole park is very run down and needs a major refurbishment. Even the rollercoaster car we sat in smelled disgusting. The toilets weren't nice. At £30 per person, you'd think they'd reinvest a little bit back into making it an enjoyable park. We won't be returning.

Car park: 2*: Overcrowded. Poor in information. Only few disabled spaced. So basically to find a space is the first adventure you would experience there.
Cleanless: 1* Park very dirty and worn off. Horrible smell from the toilets, even few meter away outside. The benefits is...it's easy to find them.
Attractions: 3* Nice attractions, but poorly organised entrance. To get to the main rollercoster you climb crowded steepy stair and corridor 60cm wide... Waiting time: 30-60 minutes each with disability pass. Without pass?...I can't even imagine how long it would take. Definitely overcrawded! Same to get any food.

Waiting times ruin the visit as you spend 90% of the time standing in the queue.
At the end you ride/ slide for 3 minutes or get poor pizza and tasteless pasta at the bar.

I give 3* only instead of 2* as we went on fireworks day and the show was brilliant.
Overall...we will not come back.

Visited the Milton Keynes site yesterday, paid £84 to get in- the place is filthy and run down, the staff are grumpy, the rides are old, the food and drinks are overpriced. The toilets are either out of order, dirty and didn't even have any soap. The kids went in the ball pit and the balls were black with dirt. Never will ever visit again, don't waste your money!

Horrible boring run down theme park.

Not many rides and 4 of them wasn't open so was limited to about 5/6 rides my daughter could go on. Staff was slow with the ques to busy talking rather than getting people on the ride. Food is horrible and overpriced. Will never return to this place

They give you discount which they won’t accept and ask you to pay a full price! £30 per child! Must be joking. The rides keep breaking, food disgusting and they charge £30? Joke! Do not recommend. Go elsewhere for the same money or less and get rides that are actually in good order.

Visited Gulliver's Valley, (near Sheffield), for the first time with our 5 year old son. We stayed the night in one of the Pirate Lodges.
Positives: Clean park with lots of rides for the younger guests. Low que times, never more than 10 minutes to wait, (mid-week).
Negatives: Overpriced food/drink. Quality and quantity of restaurant food was terrible. Service in restaurant was slow and not very attentive. Tables and chairs were dirty and sticky. Cutlery was not clean too. We ended up ordering Chinese takeaway and had it delivered. Breakfast was supposed to be included in the stay but this was only a bacon or sausage bap, they wanted another £5 per person for a full breakfast. Coffee was instant sachets with a pot of luke-warm water.

I hate leaving negative feedback for places like this but I do so hopeful that they read them and act on the comments left.

Visited Gullivers Milton Keynes 2 adults 2 children aged 7 and 5. Overall impression was that it’s a bit run down.
Biggest disappointment was no management of the queues. Several times through the day we got near the front of the queue and then an adult couple at the front would be on the phone and next thing 6-8 children would arrive! So frustrating! This happened twice while we queued for an hour at the water ride, I did speak up but they just weren’t interested and I felt sorry for the people running the rides as they were on their own, no help. Queue jumping should not be tolerated but would mean more staff so I don’t think it’s going to change.
I wouldn’t return

Had a very nice day. I took my 2 grandchildren. When we arrived there my young Grandaughter needed to go to the toilet when we went I have never in my life seen the most filthy toilets This is so disgusting and needs to be addressed

Visited the Warrington park on 18/08/24, the place is absolutely dire, the whole park is run down and broken, most places to eat are closed, paid £40 for nuggets and chips for a family of 4 which took nearly an hour to get and mold came out of the drink machine, lots of rubbish on the ground, all the toilets absolutely stink and are filthy and the baby change area was very exposed and dirty
Wait times for rides are well over an hour as they let far too many in and they are very slow at swapping out people and next to nothing for toddlers to do
Very disappointed and will never be visiting again

AVOID. Wow where to start. It is an absolute— hole, as soon as we walked in we were faced with rubbish all over the floor dirty tables and the toilets absolutely vile. How they can charge even a penny for this dive amazed me. rides looked like they was about to snap in 2 at any minute cos they had been there about 100 year plus’s. Me and my kids walked out after 40 mins. Yes it was that bad! Save your money and avoid believe me

Avoid. It is a dive. We visited Gulliver’s World Warrington. The place is filthy, litter everywhere, overflowing and broken bins. We witnessed a rat running through rubbish when the park had just opened so it clearly hadn’t been cleaned. The toilets are beyond vile, dried excrement to the seats again when the park has just opened so there was no excuse that this had recently happened. Broken dinosaurs with wire hanging out of them. The roofs of buildings weren’t sound and water was pouring through them. Young, rude and disinterested staff. Actually spoke to a resort manager named Ross who couldn’t have been less interested if he tried. People smoking in the queues alongside children. People with RAP are on some rides made to wait in crowded, loud, enclosed spaces where you’re unable to leave once you’re in the queue. The manager ‘Ross’ claimed that children with autism wouldn’t mind this. Clearly Ross needs some SEN training. It’s not inclusive to people or children with SEN and/or disabilities, and staff in general seem to have no training surrounding this. I would like to know if they’re even DBS checked?!
Just awful. Please save your money and go somewhere else. The place is not just ‘run down’ it is falling down.

Over £200 for a family of 5 an hour after entering we where still in a queue for their first ride. I feel Gulliver's world isn't about making memories & seeing children have fun; it's just about making money. We walked out after 1 hour, that's not fun! Numbers should be limited to enhance guest experience. £30pp 1+ hours queuing per ride = 5/6 rides in the whole day. I'll never give them another penny of my money.

Never again,too many people let in,the queues for the rides was ridiculous,why not have two people helping and fastening and checking seatbelts and security of the rides,faster turnover? £££ that's why,ate in the food hall, disgusting,food all over the floor,spilt drinks on the floors and tables and not a single person on cleaning duty,asked a girl for a tray for the highchair,she brought me a food tray,absolute hole just out to get your money,never ever again

Went to the park in Warrington and was expecting to be greeted by a run down theme park that was just a cash grab.

I'll admit that the prices were a bit high for the food and drink but the park seemed more than happy with people bringing food and drink from home in fact it seemed to be the normal thing to do. Lots of areas for sitting and eating that were away from the restaurants as well as convenient bins that were kept empty and clean.

The lines for the rides were small and quick moving (mostly), the rides were well suited to children up to around ages 11 ish although my 13 year old had a great time.

Walked past the accommodation for overnight stays and it seemed brand new and very well kept.

Altogether a very well thought out park and a great place to visit, I'd recommend it to anyone with kids.

This theme park is disgraceful from the rude staff and unhelpful and don’t give proper instructions they just look fed up!! To the food that is smart price food from asda for the price of a gorment meal!!! Which it differently wasn’t. No point but ride passes because you can wait for over 45 mins for one ride!!! This doesn’t help disablities and restricts people. If your expecting to go on most rides be expected to take home
Tickets that are unused as you will only get on a few rides from 11am till 4pm weekday ovver 15 tickets left and only 4 rides been able to access. It’s poorly maintained the park and need a lot of cosmetic maintaince. It left a dent in my head and my bank account for things that was over priced and promises of access to rides easily
When that isn’t the case.