I’m not happy with your system that suggests tyre dimensions for a particular vehicle. I have ordered the wrong ones and even if it was less than 24 hours, I couldn’t cancel the order. I had to wait f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was great and delivery is fast...only, it will be nice if we have name and adress for delivery and for the invoice, when they are different at same guestion form...
Tyres arrived very fast even despite the bad snowy weather in the continental Europe or Croatia wherever it was coming from. We are still waiting on our appointment to put them on so can't comment on... See more
Everything was exactly as agreed. The tires were as described, including the production date 2026, and they arrived within the promised delivery time. Everything went smoothly and I am satisfied wit... See more
Company details
About Gumelider.com.hr
Written by the company
Od našeg osnivanja 2016. godine postali smo vodeći igrač na europskom tržištu online prodaje guma. Naš uspjeh temelji se na povjerenju mnogih profesionalaca i preferencijama stotina tisuća potrošača. Naša reputacija zasniva se na tri temelja: strogoća, izvrsnost i konkurentne cijene.
Naši stručni timovi posvećeni su pružanju iznimnog korisničkog iskustva, podržanog učinkovitom logistikom i optimiziranim procesima, osiguravajući maksimalno zadovoljstvo pri svakoj kupnji.
Naša obveza? Nuditi vam najbolje cijene na tržištu stalno. Za vaše potrebe u gumama, odaberite izvrsnost i pouzdanost birajući našu tvrtku.
Naši stručni timovi posvećeni su pružanju iznimnog korisničkog iskustva, podržanog učinkovitom logistikom i optimiziranim procesima, osiguravajući maksimalno zadovoljstvo pri svakoj kupnji.
Naša obveza? Nuditi vam najbolje cijene na tržištu stalno. Za vaše potrebe u gumama, odaberite izvrsnost i pouzdanost birajući našu tvrtku.
Contact info
France
- www.gumelider.com.hr
4.4
Excellent
2k reviews
Asks customers to review
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Great
Great. I get what I payed...same as few times before. Long ago afther my first delivery I decided to buy at same place until exist.
23 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery is fast
Delivery is fast, but Hankook tyres are full of small holes (1 - 2 mm in diameter) - looks like some kind of error during production (vulcanization) process - anyway newer seen before.
23 April 2026
Reply from Gumelider.com.hr
Thank you for your feedback, and we are sorry to read about the issue you noticed on the tyres.
What you describe could indicate a product anomaly that needs to be checked by our service after-sales team. If you have not already opened a ticket, please do so via your customer account and include photos of the areas concerned so our agents can review the situation quickly and advise on the appropriate next steps.
We also appreciate your comment about the fast delivery, and your remarks help us improve our service.
Bad tire qualiti.
Bad tire qualiti.
I buy over 30 tires, and for one pair they didnt want to take it back
22 April 2026
Reply from Gumelider.com.hr
We are sorry to read about your experience. We understand your dissatisfaction regarding the tire quality and the refusal to take back one pair.
Our products are stored under appropriate conditions, but if there is a quality or conformity issue, it should be reviewed by our service après-vente. If you have not already done so, please open a ticket through your customer account with your order number and photos so our team can بررسی the case and provide the most suitable solution.
Your feedback is important and helps us improve our service.
Highly professional service
Easy to order, competitive price and finally fast delivery with tracking option. Highly professional service.
21 April 2026
Good quality,fast delivery
21 April 2026
Received tyres with last year's dot
Received tyres with last year's dot and on top of that 2 tyres were delivered on Friday and the other 2 on Monday
21 April 2026
Reply from Gumelider.com.hr
We’re sorry for your disappointment. A split delivery can happen due to transport constraints, to ensure the best possible delivery conditions.
Regarding the DOT, tyres under 36 months are not specifically indicated on the site and, when properly stored, this does not affect their quality. If you believe the product received does not match what was advertised, please open a ticket with our after-sales service so our team can review your case and provide the appropriate solution.
Gume su proizvedene 2024
Gume su proizvedene 2024. U web katalogu nije bilo naznačeno da se radi o gumama starijeg DOT-a.
20 April 2026
Reply from Gumelider.com.hr
Žao nam je zbog ove nejasnoće. DOT se na našoj stranici navodi kada su gume starije od 36 mjeseci; ako su mlađe od toga, taj podatak nije posebno istaknut u katalogu.
Ako smatrate da zaprimljene gume ne odgovaraju oglasu, molimo vas da otvorite prijavu putem postprodajne službe kako bi naši agenti provjerili vaš slučaj i ponudili odgovarajuće rješenje.
Bad experience with purchasing tires
Bad experience with purchasing tires. I was sent tires that are almost 2 years old, without any clear notice at the time of purchase, which I find unacceptable.
When I requested a replacement for the same tires with a newer DOT, I was told that this is not possible. As an alternative, they suggest canceling the purchase, but charge a return fee of €30 per tire — in my case, a total of €120 for all four tires.
I find this approach to customers unprofessional and unfair. After this experience, I will not be buying from them again.
17 April 2026
Unprompted review
Reply from Gumelider.com.hr
We are sorry to read about your disappointment.
For tyres with a DOT under 36 months, this information is not specifically displayed on the site. When they are correctly stored, their quality and performance are not considered affected by their age alone.
As you have already contacted our customer service, we will ask our service après-vente team to prioritize the review of your request and provide you with a clear answer on the options available in your case.
Thank you for your feedback — it is taken seriously and helps us improve our service.
Good offer of tires for nice price
Good offer of tires for nice price, fast and profesional package and delivery
18 April 2026
Great product and price
16 April 2026
Very good experience – recommended
I had a very good experience ordering motorcycle tires from this online store. The tires arrived brand new with a good DOT, which was important to me. The price is fair for the brand and among the more affordable options I found.
Delivery was relatively fast and the whole ordering process went smoothly. Overall, they seem like a serious and reliable online seller. Based on this positive experience, I will most likely order car tires from them as well.
16 April 2026
This is my 3rd purchise from Gumelider
This is my 3rd purchise from Gumelider. Web shop is well constructed providing all informations about product. Shipment was on time and prices are really competitive. Tyres came as ordered having DOT few weeks old. Payment went smooth. I will consider Gumelider for my next order.
16 April 2026
The delivery was neat and fast
The delivery was neat and fast. The tire arrived exactly as described and undamaged. The DOT number was very fresh. I am very satisfied with the purchase. The price was affordable. I definitely recommend it. 😊 Greetings from Croatia. Mario.
16 April 2026
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