GunBroker.com Reviews 

53,390
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 6,508 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, often finding rare and hard-to-find items, making it their preferred destination for firearms and related accessories. Many highlight the ease of the purchasing process, from browsing the user-friendly website to smooth transactions and quick, well-packaged deliveries. The service is frequently described as excellent, with people appreciating the clear communication and accurate product descriptions that ensure items are received as advertised. However, some customers also noted occasional issues with the website's search engine and login process, finding them less user-friendly than desired. A few other people also felt that some sellers' product descriptions could be more complete, specifically regarding included accessories like magazines, which led to unexpected disappointments.

What people talk about most

Product

Users describe positive interactions with product, often finding items exactly as described and in excellent... See more

User experience

Clients share positive opinions on user experience, frequently describing transactions as smooth, easy, and... See more

Website

People report positive experiences with the website, finding it easy to navigate and use for purchases, with... See more

Service

Customers had positive experiences with service, with many reviewers appreciating the fast response times and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers reporting smooth transactions and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It truly is a resource to all gun loving Americans… you can compare prices and still get the best deal on accessories, ammo and firearms even if your area chooses to participate in the this item is po... See more

Company replied

Rated 5 out of 5 stars

This listing was very complete and accurate. The pics of the firearm were done in bright light so the firearm looked much darker in person once received however it still looked fantastic so no issues... See more

Company replied

Rated 5 out of 5 stars

I've made several purchases through GunBroker.com. I like the information that's provided so I always know what kind of person or company I'm dealing with. My dealer choices have all been A+, with smo... See more

Company replied

Rated 5 out of 5 stars

Quick accurate communications letting me know what is supposed to happen and informs you when it has happened and takes you to the next step in the transaction. The direct package tracking links save... See more

Company replied


Company details

  1. Gun shop
  2. Ammunition supplier
  3. Archery Shop
  4. Hunting and Fishing Shop
  5. Online marketplace
  6. Outdoor clothing and equipment shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53k reviews

5-star
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1-star

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4.6

All reviews

(53,390)

6,204 reviews in the last 12 months

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Rated 2 out of 5 stars

I hate your system need some dam # or…

I hate your system need some dam # or pass code to use my account and then noooooooooooooooooooooo one gets back to us!
What the hell whos running the show !

23 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Great service

Great service, easy transaction and
fast delivery.

18 June 2026
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Rated 5 out of 5 stars

Great experience

Easy to create an account, decent prices, very prompt shipping. I will definitely be buying from here again.

23 June 2026
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Rated 1 out of 5 stars

be careful

overall experience and management of the site structure, is disturbing

23 June 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 1 out of 5 stars

CA Compliant needs to be made more clear

I was charged a restocking fee and had to pay for shipping to return my purchase because it was not CA compliant. It would have been very helpful if I was told ahead of time that the pistol I was purchasing was not on the CA roster. Truth is, I would have continued to use GunBroker.com if they would have waived the restocking fee. I feel cheated so I'm not ever coming back.

23 June 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Always treated me well on my buying

Always treated me well on my buying, watchlist, and reporting any problems. Always excellent service with internal messaging to sellers. 5.0

7 July 2026
Unprompted review
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Rated 1 out of 5 stars

customer experience

I was unable to use my default FFL. My default FFL
had renew his license and updated on your system.
They made sure they had NOT " opted out of accepting transfers." Your system continues to give this message. Your customer support offers minimal help to any situation.

23 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Gun Broker is great

Gun Broker is great, but the USPS seems to be getting slower all the time.

23 June 2026
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Rated 5 out of 5 stars

Easy transaction

Easy transaction! All went very smoothly.

23 June 2026
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Rated 5 out of 5 stars

I'm a returning customer

I'm a returning customer. You always have that one item I need in my collection. I will be back to buy from you again.

23 June 2026
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Reply from GunBroker.com

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Rated 5 out of 5 stars

My purchase went pretty smooth

My purchase went pretty smooth. The seller was a little different but Gunbroker was great. Notified me by email every step of the way. Good people.

22 June 2026
GunBroker.com logo

Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

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