Fist of all the delivery was so late like a week then the top it off they sent out the wrong product now they said to me it was going to be sent out again the next day and it didn’t I am still waiting... See more
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See what reviewers are saying
Just had the HARISON Discover B11Eco Home Upright Exercise Bike delivered, easy to assemble, great machine. I have had many items from Gym Direct over the years, from Barbells, olympic plates and r... See more
I ordered several things through gym direct, including weight bumber plates, a full dumbell set, bar bell and a functional smith machine. All the gear is better than expected, the service was awesome... See more
Order my product Half Rack Assault Rack around early April so Ashley has been following up with me by email. Hopefully, the product will arrive this month as I can see many reviews point out Gym Dire... See more
Company details
Information provided by various external sources
Gym Direct is one of Australia’s leading providers for quality gym and fitness equipment. Established in 2007, Gym Direct has grown nation-wide and is best known for their competitive prices and large range of premium products. Our gym equipment is available for pick up directly from our Taren Point warehouse, alternatively we offer various delivery options straight to your door. We are always sourcing new products and we house many exclusive gym & fitness products that are only available at Gym Direct, so make sure to check out our website! For any questions call us on 1300 488 866 or email us: sales@gymdirect.com.au
Contact info
23-25 Mangrove Ln, 2229, Taren Point, Australia
- 1300 488 866
- sales@gymdirect.com.au
- www.gymdirect.com.au
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Price and product are reasonable
Price and product are reasonable, delivery time is terrible, took a week to deliver and I’m only 11kms away.
Their support ends with a sale
Their support ends with a sale
Having received a defective product on delivery, the situation was raised with them immediately but they showed very little interest in resolving the defect & basically told me to take it up with the manufacturer. Customer satisfaction is clearly not what this organisation is about.
I ordered several things through gym…
I ordered several things through gym direct, including weight bumber plates, a full dumbell set, bar bell and a functional smith machine. All the gear is better than expected, the service was awesome and most things came on time, when I called to chase some things up the staff were really helpful. Highly recommend!
Following some delay I contacted the…
Following some delay I contacted the organisation. The response was quick and efficient and the goods arrived shortly afterwards.
Nothing to complain about ..
Nothing to complain about ... excellent service and product
Great value for money
Great value for money - the equipment I ordered has worked beautifully and the Gym Direct customer service team were lovely to deal with.
Always good
Always good, good value, good service and good quality of product. I do shop around but always end up back at Gym Direct
Have turned things around since the…
Have turned things around since the first covid lockdown. Fast delivery, good communication.
Happy with gym direct, not with delivery company
The rubber mates received where not the colour I ordered. I ordered mats with blue marks but I got plain black mats. Very happy with everything else received.
Was not impressed with the delivery person tho. Left on order on the path, rang my door bell after he unloaded, lucky I was home or the items could of been taken. I would recommend you reconsider who you use for deliveries. Thanks.

Reply from Gym Direct
Top shelf equipment
Top shelf equipment. I purchased the squat cage and pully system and have not looked back at the gym for these excersizes. My boys at home use them and my young children use the squat cage as a climbing gym and love it.
Highly recommended
Great quality and quick delivery.
My Olympic barbell is of excellent…
My Olympic barbell is of excellent quality. Super comfortable to work out with!
Excellent!
I ordered a set of dumbbells and when the order arrived, there was a dumbbell missing. Gym direct were excellent in their response. They simply sent out the missing dumbbell to me without question. Mistakes happen and I believe that the mark of a company is how they treat their customers after the sale is made and these guys were great!
purchased the wrong item…service exceptional
I accidentally purchased the wrong item for my dumbbell type and enquired about getting the right product for my needs. To my surprise gym direct were happy to accept the return of the dumbbell stand no questions asked. I did not even ask for this. Communication was clear and service exceptional. I would definitely use gym direct for my future gym purchases.
Good quality and right price
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