Bought the level 5 ..10 & 12" box set with extendable brake handle & pump ...all parts came perfectly packaged with no damaged and super quick delivery.... Would definitely highly recommend and will b... See more
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Terrible customer service. Ordered an item and paid extra for next day. Had to chase this after 3 days and was promised a call back, never received one. Chased again and informed there had been an err... See more
Bought some 65ltr builder's buckets to replace crappy trugs from elsewhere, used for clay work. These buckets are fabulous, built to work hard and long, and arrived quickly. Thankyou guys👍
Good selection on website with competitive pricing, had a bit of an issue with a delivery but was dealt with and sorted in no time at all. AA++
Company details
Written by the company
Gypsumtools.com is the UK Drylining Superstore of choice, also providing a wide range of plastering products from brands such as Nela, Marshalltown, Flex & many more. Gypsumtools.com is also the UK distributor of Level 5, you can benefit from low prices, excellent customer service and worldwide shipping.
Contact info
United Kingdom
- www.gypsumtools.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Ease of ordering and the delivery…
Ease of ordering and the delivery service was excellent told us exactly what was going on and it came with a VAT receipt as we are a Company?
Not recommend this website
I ordered a level5 set arrived new but the quality was very bad, I tried to work with it, but these tools left scratches and were very hard to use. When I tried to return them back they said that not accept used items, even if I used them for a bit. Doesn't matter if it is broken or not, do the job properly or not, they do not accept it. After a long talk with them (a few months) they agreed to take the non-used ones back, but gave less than the cost of the items, and explained that the price increased since I bought the tools. Ok, I sent the non-used back and when the items arrived at their depo, they said that 1 item was used and they could not refund me for that specific item. Ok, I had asked you to send it back to me,(maybe by mistake I sent the used one), but when I received the item back it was completely dirty, with no label at all it looks like it was used for 1 year. I contacted them again but again they said that just I sent the item back to them and they do not have where to get used items, and this is my item. But I know how was my item, it was used for a few minutes just. So, I do not recommend this company, even if you want to order these items you can order from Amazon, where this company sells as well, (but you can easily return the items easy back)
Didn’t full fill my order
Didn’t full fill my order, refunded me money with absolutely no explanation why !!! Even though they refunded me the money I
Will not be using Gypsumtools again!!!
Quick response to questions and prompt…
Quick response to questions and prompt despatch of order .
Thank you for my order
prompt and professional!
Good selection on website with…
Good selection on website with competitive pricing, had a bit of an issue with a delivery but was dealt with and sorted in no time at all. AA++
Fast and efficient service
Fast and efficient service, received my order in a good and timely fashion
Flat box extendable handle
Great price and product.
Delivery very swift highly recommended.
Ordered delivered no hassle
Great Builder's Buckets!
Bought some 65ltr builder's buckets to replace crappy trugs from elsewhere, used for clay work. These buckets are fabulous, built to work hard and long, and arrived quickly. Thankyou guys👍
I recommend these guys with both…
I recommend these guys with both hands!!! They offer the best prices on the market and great service! Special thanks to Joe Cooper!!
On time delivery as expected
Great service
DHL Delivery service is shocking
DHL Delivery service is shocking. They made me go back to the store where I have asked to be delivered three times to check. I asked DHL to do more investigation their and and they have said sorry there are asking their driver to go back with the item. Do really they just lied. So not sure how good my item is as I don’t know when I’ll receive it.
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