SCAM, fake package never recieved
Order spent more than a month in transit, delivery somehow fails because phone is unreachable which is not true. No answer from website owner. no idea on who the courier is, if the package really exists.
SCAAAAAAAM
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Order spent more than a month in transit, delivery somehow fails because phone is unreachable which is not true. No answer from website owner. no idea on who the courier is, if the package really exists.
SCAAAAAAAM
Ordered placed more than 1 month ago. AuxExpress delivery shows it travelled from China to Hong Kong to NL. No where on the website does it mention that this is a chinese platform. According to tracking information package cleared customs 5 days ago with delivery scheduled for today but there is no further update...
Contacted customer service twice but no reply at all. Package has been in transit for almost 1 month...
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