Shipping was very fast! We thought an item from the costume wasn’t with the order and reached out to customer service with a pretty quick response by email offering to help receive the item or a parti... See more
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I am a repeat customer of Hallowitch. My son has five or six of their superhero costumes, and they are the best quality he has ever owned. Customer service is excellent. I can always get a response wi... See more
Excellent company! Ordered a Halloween costume and my daughter changed her mind, of course. Emailed asking to cancel the order OR information on how to return if it had already been shipped. Within 2... See more
My experience has been overly exceeded with greatness! I ordered two different costumes and have only received the one so far but my jaw dropped at the quality. There was some confusion on the sizing... See more
Company details
Written by the company
Hallowitch have every kind of Halloween costumes for men, women teenagers, and kids. In Halloween costumes online store, you can find animal onesies, Superhero costumes, movie costumes like Black Panther, Star Wars, princess costumes, inflatable costum...
Contact info
3.3
Average
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Great company offering great products…
Great company offering great products and service! Our whole family got the costumes from Hallowitch last Halloween and we received tons of compliments!
15 June 2022
Unprompted review
Total scam..
Total scam..
The shoes ordered are totally different of those visible on the website !
Run away !
5 November 2021
Unprompted review
I have had a strange experience with…
I have had a strange experience with the costume I ordered. I have to say this company is on top of it. Bumpy road for a first time customer, but with the service I get from them I have to say I will use them again.
They truly have gone above and beyond with the whole situation. The quality over all of the costume was good and it fit my son, there was just an issue with one of the parts. I had already explained it directly to the company first at our trouble shooting.
1 November 2021
Unprompted review
I ordered a spiderman suit from them…
I ordered a spiderman suit from them and received it in 3 days. My son loves the costume. It is very good quality. They respond to emails pretty fast.
10 March 2021
Unprompted review
Great!
Ordered a onesie, prompt delivery and high quality. Customer service was good at responding to emails as well.
26 October 2020
Unprompted review
I received a wrong product, but customer support doesn't respond
I ordered a onesie and waited for a long time, though, fortunately, the seller has been in touch with me, they explained that this situation was due to the coronavirus. When the onesie came, it turned out to be smaller than I ordered. There was no size tag on the onesie though. I contacted customer support and they offered a partial refund of the price, I asked if it was possible to exchange the onesie for another with the correct size. They told me that it could take about a month, but I agreed. A month later, I wrote to them about it again and this time they offered a refund. I asked whether I would have to send a small kigurumi back, but since then they haven't answered me and they ignored my last three letters. I ordered the onesie on February 7, today is June 12, and the issue has not been resolved yet, they just ignore me.
11 June 2020
Unprompted review
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