Hammock Barn Reviews 

222
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This company seems to be no longer in business. They do not respond to contacts, and do not fulfil orders. Yet their shop remains open. Avoid!!

Rated 3 out of 5 stars

The material is soft as described and the hammock is well constructed. The carry case is great and the overall quality feels good. The criticism is the dye is not set in the fabric. Any moisture or sp... See more

Rated 2 out of 5 stars

I’m afraid it hasn’t arrived. I emailed to ask what delivery company you used but you haven’t replied. I have asked neighbours but nothing. I did get a message from evri saying rate delivery but I hav... See more

Rated 1 out of 5 stars

DO NOT ORDER ANYTJING FROM THIS COMPANY .... SEEM TO BE OUT OF BUSINESS. DO NOT RESPIND TO CALLS, MESSAGES OR EMAILS STAY WELL AWAY !!!!!

Company details

  1. Garden centre

Information provided by various external sources

Hammock Barn is a leading UK retailer of hammocks. Same day dispatch & Free delivery on our huge range of hammocks - from garden hammocks to stands.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

222 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(222)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Rubbish customer service

Rubbish customer service. Purchase went OK, but once the money was sitting safely in his bank, delivery went astray. I asked the hammock & stand to be delivered 3 weeks later which was agreed. So guess what? - they arrived at my door the very next day. I had to refuse the delivery and after a struggle, the courier agreed to return them back to Hammock Barn.

3 weeks later, no confirmation that the order was being sent out. No courier information, no tracking number. I emailed Hammock Barn asking for these. The only reply I got was that the order ‘should’ be with me that day. So would it? Or would it not? Again I asked for the name of the courier and the tracking number. No reply. I asked again. No reply.

I also requested for the order to be shipped by a particular courier which in my experience gives exemplary service. That was also ignored.

I will not be ordering from this person again.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Amazing quality product easy to put together came with all instructions on how to put together which was super easy. Came the next working day. No bad comments or experience with this company

2 April 2023
Rated 5 out of 5 stars

Great customer service

We had a minor hitch with the order but as soon as I contacted Hammock Barn they resolved it extremely quickly and I received my order the next day. Product is very good quality and I would not hesitate to recommend.

13 September 2022
Rated 5 out of 5 stars

Fantastic service

This is the second time ibr bought from hammock barn, the service is fantastic - personal and friendly and the products arrived the next day. Great quality goods, definitely worth paying a bit more than the cheap rubbish on the market.

24 August 2022
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Ordered at 11am and it arrived within 24hrs! Superb quality easy to assemnble very pleased.

17 August 2022
Rated 5 out of 5 stars

Hanging Chair

Absolutely fabulous, build quality excellent only taking 20-30min to build, delivery next day as stated. Cushion quality also superb with one cover taking muliple cushions.Can't recommend enough...been waiting for years to buy one and now I have one I want more....

9 June 2022
Rated 5 out of 5 stars

Hammock stand and hammock swing.

Product researched and ordered from Hammock Barn. It arrived swiftly with no problems. My husband set it up and it is now sitting firmly on my balcony and being enjoyed - my middle grandson was so comfortable he fell asleep. Good sturdy hammock stand and nice hammock swing. Recommended.

17 May 2022
Rated 5 out of 5 stars

A great hammock!

Clear website, quick delivery, simple to construct, good quality, easy to get onto, harder to get off... Will be spending much of the summer hanging around on it!

5 May 2022

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