ML&S Martin Lynch & Sons Ltd Reviews 

2,752
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach. Many people highlight the efficient and fast delivery, with orders frequently arriving promptly and well-packaged. Reviewers are highly satisfied with the quality and performance of products, often describing them as great items and well worth the investment. However, some customers noted occasional issues with delivery partners, including damaged packaging or general problems with certain carriers. A few others mentioned minor order discrepancies, such as missing components, faulty accessories, or difficulties combining shipments, often quickly resolved.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Consumers consistently report positive experiences with the service, often describing it as excellent and... See more

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Order

Reviewers consistently express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ML&S (hamradio.co.uk) are always helpful and offer a very fast efficient and good service. ML&S are the main distributors for several major and important companies which means they are also very wel... See more

Rated 5 out of 5 stars

Ordering online is quick and efficient. Secure payments online with debit/credit card. Any queries and questions were promptly answered via email. Please have a word with your couriers, two items... See more

Rated 5 out of 5 stars

I have graduated to a foundation licence recently and have always bought my products from martin lynch so my recent purchase was a topbytes dx spotter pro it is a great item and very pleased with it a... See more

Rated 5 out of 5 stars

Amazing delivery time to Dublin Ireland, The RF Explorer 6G Combo+ has been a great bit of kit for my day-to-day work. It’s quick to set up, easy to use in the field, and gives me clear visibility of... See more


Company details

  1. #7 of 69 best companies in Electronics Company

Written by the company

ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,752)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I live in Spain and ran into a problem clearing my device through customs. Paul from ML&S was kind enough to help me with the paperwork. Now the new transceiver is in my shack and I'm very satisfied.
Chris, EA5JJL

19 March 2026
Rated 5 out of 5 stars

Extremely helpful to a returning SWL.

Extremely helpful to a returning SWL.

I had been looking at getting back to Short Wave and had been researching antennas and the one i went for was a LOG along with a few other items.
I was in communication with David and no question was too much trouble.

To say that im over the moon with the products is an understatement.

Thank you

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, either visiting their shop or ordering online. I’ve been dealing with them now for 35 years , certainly a company you can trust it’s a bit like dealing with good friends that you’ve known for years .

17 February 2026
Rated 3 out of 5 stars

Immediately after ordering a product

Immediately after ordering a product, I ordered another related product. There wasn't a way to add them to the same shipment resulting in extra shipping and other fees.

Amazon will identify orders from same user to same address on same day (sometimes the window is only hours). That is your competition and in your case shipping is a big part of customer consideration whether to choose you.

18 January 2026
ML&S Martin Lynch & Sons Ltd logo

Reply from ML&S Martin Lynch & Sons Ltd

Thank you for the slightly disappointing review. We did take both your orders but we didn't get any communication about combining the order. I'm sorry we didn't spot you ordered twice to combine shipping. Should you need to combine orders we are happy to do so but you must let us know at weborders@hamradio.co.uk or call us in store. We're happy to help.

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