Handlestore Reviews 282

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

As a mildly competent diy bloke , when the bi fold door handle sheared away I thought I would need a locksmith. After some research I found ‘Handlestore.’ The web site is clearly laid out for n... See more

Rated 5 out of 5 stars

What a fabulous experience shopping with these guys. Absolutely delighted with service, product and price. Website quick/easy, defo the best pricing I found, design and quality are superb with al... See more

Rated 5 out of 5 stars

Unbelievable handle store! Will not buy from anywhere else now for my hardware needs. After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my ki... See more

Rated 5 out of 5 stars

Noon yesterday I got a letter from our house insurers stating that they would not renew our insurance unless we had key-operated locks on our first floor windows. Not something I had even thought abou... See more

Company details

  1. Door shop

Information provided by various external sources

Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended

I ordered servers handles for new doors that we are installing in our house. All come on time and as expected very nice handles quality and feel for a very reasonable price- so much so we needed some more for other doors we are purchasing unfortunately I ordered the wrong type and had to have these returned which was very simple and had emails to confirm these have been received back with them and the refund will be processed. All received very easy and quick I’ve already told them I’ll be ordering the correct type asap. Would highly recommend.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, web site explained everything and the correct handle arrived the very next day. Good value considering what it would have cost to get a professional in to do what turned out to be a very simple job

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service experience

Excellent customer service experience! I ordered replacement door handle and letter box. They arrived the next day and I fitted them the following day. When cleaning them after fitting I noticed a fault on the letter box. I emailed their customer service supported with a photograph. A FOC replacement arrived two days later. Unbelievable in this day and age. I will certainly use them again and recommend them to friends and family!

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Company

Very simple to use web site. Very clear and descriptions were excellent. I could find the required handles very quickly.

Placed order on a Saturday and HandleStore turned it round first thing Monday.

Handles arrived quickly and after a little bit of adjusting the existing door holes, a perfect fit.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and service

I felt compelled to write a review as we had such excellent service from this company. Our order came quickly; the email confirmation was succinct with all necessary information. That sounds simple but so many companies get this wrong! All communications were precise. The item we ordered was quality and well packaged. I cannot rate this highly enough! Thank you Handlestore, we’ll definitely be using your company again!

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. They market products as being related and give them identical colour descriptions but they actually have entirely different colours. Having mis-sold the products, they then try to get you to pay the return postage rather than dealing with their own mistake. Terrible service.

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Order placed 11.35 Friday. Delivered by 10.30 the following day. The website made it easy to identify the handles I needed and the fitting video is useful. Highly recommended.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, arrived quickly, one small problem and customer service were on it straight away and resolved. Would definitely use again

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Thank you to Karen

Just wanted to say thank you to Karen in customer services for her help with my window handles. It was refreshing to see such a fast response to my emails and excellent knowledge and recommendations of this product.
I purchased 2 x W61 handles and they look great.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Great online guidance for the ignorant.

I knew nothing about the technicalities of window handles until I read the extremely helpful guidance on Handlestore.com's website. As a result, I was able to get exactly the right handle, sent by return, and fitted by me in minutes. Great service!

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Ordered new kitchen door handles 26 in…

Ordered new kitchen door handles 26 in total. Was sceptical as they were at least a 3rd cheaper than other places, but have to say fantastic purchase. The quality was so much better than Magnet, B&Q and Wren. Arrives within 2 working days, all parts in the box. Would highly recommend.

26 June 2022
Unprompted review
Rated 1 out of 5 stars

Faulty products & poor customer service

Faulty products provided which Handlestore refused to acknowledge. When they eventually agreed for us return the products at their cost they then claimed we had items missing and we didn't receive a full refund (why would we keep a one-off defective handle would be useless to anyone). We would never use them again and have since bought higher quality products for the same price elsewhere.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Great product

i bought some replacement door handles for some uPVC external doors. I had no idea how to do this but followed the easy measuring instructions on the website and they arrived within 2 days (ordered on a Sunday and I was in no big hurry). On fitting I quickly watched the on-line video and in 15 mins I had replaced both back and front door handles. Look perfect and work well. Thanks

28 May 2022
Unprompted review
Rated 5 out of 5 stars

First Class, in every respect.

I have had a first class experience with this company, their products were easy to locate and select, they have arrived in a timely manner and what a fantastic quality item they have sent me. I needed 3 replacement uPVC espag handles, these are so much better than those fitted with my windows, they were easy to replace and look really good! They are solid, feel really strong and I couldn't be more pleased with them.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service I…

Absolutely wonderful service I received. I have no idea about handles and I had an email conversation with an incredibly patient member of staff called Karen. My handle arrived and I managed to fit it myself and ordered another 2. Can’t fault this company at all. If I could give more than 5 stars I would.

22 April 2022
Unprompted review

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