Happycups Reviews 

195
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Update!! The EU team contacted us and have now practively tried to help us out! We are very grateful for this! We used Happycups in 2025 and they delivered a product above and beyond what we expe... See more

Rated 5 out of 5 stars

Our first time ordering festival cups for an annual sailing event to reduce single use plastic. We found a few providers online and went with Happy Cups as they seemed reasonably priced. We are deli... See more

Rated 4 out of 5 stars

I ordered 50 pint cups for my husband as a surprise birthday gift for use in the garden. The quality of the cups is great and the bright colours look fantastic - he was really thrilled with them. The... See more

Rated 5 out of 5 stars

I was recommended Happy Cups whilst struggling to get some very last minute paper cups made for my managing directors birthday event. After countless companies said it wasn't possible - Happy Cups c... See more

Company details

  1. Promotional items

Information provided by various external sources

Eco-friendly alternative to disposable cups. Leading supplier of branded, re-usable cups for use at Festivals, Stadiums, Shows and Events.


Contact info

4.1

Great

TrustScore 4 out of 5

195 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(195)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Really great team of people working to create designs and respond to emails. Ordered branded greaseproof for my business and it’s prefect!

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Happy Cups are great!

Happy Cups are great! They are quick to respond and create a quality product! We have reusable cups for our Theatre and they are functional and helpful in our aims to decrease use of single-use plastics.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

A great company to deal with!

A great company to deal with. We've used them for the past year to create branded cups for our farm shop, they're always great with communication, delivery of the product and provide a fantastic quality product too. Highly recommend!

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Very prompt responses

Very prompt responses, design created very quickly and pleased with the result. Products delivered very quickly - would definitely recommend

17 February 2023
Unprompted review
Rated 5 out of 5 stars

5 Star

We are extremely happy with the pint cups, they are amazing! The service was second to none, i would 100% use this company again no questions.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Staff gave very thorough and personalised advice with the order, and were transparent and communicating throughout!

Great service!

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Ordered twice, would recommend

Second order and very happy again. Lead time was really quick second time around (much slower first time, but this was communicated and the order arrived within the window given). Really helpful team, clear communication to ensure order was accurate. We ordered the branded greaseproof and it's a decent quality product.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Branded Coffee Cups - Superb!

Branded Coffee Cups. Easy process, logo sent and proof arrived - signed off by return and cups arrived shortly after that! Great cups, colours brilliant and really good branding for our Company. Would definitely recommend!

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Reliability & promptness

I contacted happycups online, I got an email response almost immediately. Happycups will work with you until they are sure that you are happy with design and you are ready to purchase before they ask for payment. I think this is a very great way to put clients minds at rest. Once you are happy with your sample, then you can pay - good stuff

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Festival Cups

HappyCups were great through the whole process. Thet were quick to respond with pricing and delivery dates, went above and beyond helping me design the actual cups and delivery was a lot quicker than expected. On arrival the festival cups are a great quality product and we can't wait to start using them!

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Incompetent when’s there’s a problem

After a number of successful transactions I’m really saddened by my last purchase.

I was confirmed delivery by December 9th and I still don’t have the product. It’s now useless to us. The date we were supposed to deliver to our customers has passed.

I tried to work with the company to chase the courier but they just keep sending emails fobbing me off telling me it’s not their problem. They are refusing a refund and stating we have wait for them to deal with the courier when this is not true.

I’m honestly incredibly disappointed by their complete unwillingness to take any ownership of this issues which has cost me £3000 in lost income.

I will never use this company again and I recommend others avoid too. They are great when things are easy but could not care less when they go wrong.

They have also now emailed me threatening me with legal action if I do not remove this factual review. I will not be removing it.

14 December 2022
Unprompted review

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