Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more
Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy
The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more
Company details
- #81 of 393 best companies in Home Furniture Shop
- #42 of 225 best companies in Bedroom furniture shop
- #16 of 52 best companies in Furniture Accessories
- #3 of 12 best companies in Furniture accessories supplier
- #17 of 76 best companies in Furniture Manufacturer
- #9 of 62 best companies in Office Furniture Shop
Written by the company
Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/
Contact info
Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom
- www.hartleysdirect.com
4.8
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Packaging was excellent,item came…
Packaging was excellent,item came undamaged with quick delivery.
Pleased with item and seller details 😀
3 May 2026
Excellent customer service
I bought 2 shelving units, unfortunately some parts were damaged, I spoke with Hartleys and they immediately sorted this for me. They arranged collection and replacement of the damaged parts. I had new units within 2 days. Excellent customer service
27 April 2026
My curtain rail hooks took well over…
My curtain rail hooks took well over two weeks to get to me. Im not sure where the problem was but I had to make other arrangements, I will be returning the hook.
24 April 2026
Excellent product
Excellent product, well made crossover legs. Speedy and timely delivery.
Third purchase of these legs and they are fantastic.
Well done.
19 April 2026
The 4th time of ordering from Hartleys
The 4th time of ordering from Hartleys, always quick delivery and always pleased with my order
23 April 2026
Great quality - product and delivery
Used previously. Easy to order. Quick delivery. Excellent product.
12 April 2026
Vinyl storage system.
The vinyl storage system is of good quality and easy to assemble. Delivery was satisfactory.
5 April 2026
Excellent service!
29 March 2026
Good delivery with tracking…
Good delivery with tracking notifications turned up on time promised.
Good value product
31 March 2026
Despite product being very well…
Despite product being very well packaged, it did arrive with some damage (denting) to a couple of the shelves, suggesting the package had been forcably dropped.
13 March 2026
Arrived in excellent condition
Arrived in excellent condition, very well packaged. Now assembled and making use of storage facilities .
Many thanks Roger
23 March 2026
Arrived as expected looks good with the…
Arrived as expected looks good with the previous units I purchased
12 March 2026
Ideal item for my grandsons needs
12 March 2026
Excellent product and service
Excellent product and service. I bought one of Hartleys' rattan screens directly from the company, for a slightly better price than on Amazon. The screen looked exactly as in the photos, is of good quality and was properly packaged and promptly delivered.
10 March 2026
Great delivery & item
The item arrived as described and was easy to assemble, delivery was seamless as well.
27 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.