Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more
Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy
The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more
Company details
- #82 of 396 best companies in Home Furniture Shop
- #44 of 226 best companies in Bedroom furniture shop
- #16 of 52 best companies in Furniture Accessories
- #3 of 12 best companies in Furniture accessories supplier
- #17 of 77 best companies in Furniture Manufacturer
- #9 of 62 best companies in Office Furniture Shop
Written by the company
Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/
Contact info
Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom
- www.hartleysdirect.com
4.8
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to order from the website
Very easy to order from the website, excellent product and super fast delivery.
13 January 2026
Reply from Hartleys Homeware & Furniture
Hello Jacob,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and your experience on our website too.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Fantastic experience with Hartleys…
Fantastic experience with Hartleys Direct! Delivery was very quick, the items were exactly as described, and the assembly instructions were clear and easy to follow. Everything went together perfectly and I’m absolutely delighted with my purchase. Highly recommend!
9 January 2026
Top of the Range
Absolutely fantastic service. Original order was lost in post and your customer service people sorted it out for me by sending out a replacement unit. Special mention to Chelsea.
8 January 2026
Excellent quality much better than I…
Excellent quality much better than I expected. Perfect for the job and brilliant service from the company
6 January 2026
Be mindful of “approx” 200 records.
Unfortunately I can only give them a 3 out of 5 for their large units. The description says it holds “approx” 200 records but that would only be if they are 45’s or maybe LP’s out of their sleeves. Having put mine together it holds, at the absolute best, 150 LP’s and then they are very tightly packed and not easy to take out. Disappointing as I would have returned but can’t now it’s assembled so have had to purchase another unit that was not anticipated.That said they do represent good value for money.
19 January 2026
Unprompted review
Good product and quick delivery and…
Good product and quick delivery and cheaper than Amazon
10 December 2025
Unfortunately I ordered the wrong…
Unfortunately I ordered the wrong size,as 2of the previous drawers I had had for a good few years had broken, they are good quality and I have bought them for my unit before . I will order the right size in the new year
7 December 2025
Great product -great delivery
Great product -great delivery - great communication- would definitely recommend. .
9 December 2025
Reply from Hartleys Homeware & Furniture
Hello Matt,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent orders.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Item was a very good price
Item was a very good price, arrived extremely quickly, was easy to assemble and a good quality item. Very happy.
7 December 2025
Reply from Hartleys Homeware & Furniture
Hello Susan,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and our speedy delivery service.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Quick dispatch and delivery
Quick dispatch and delivery. Item as described and well packaged. Easy to follow instructions, if ordering flat packed items. Overall pleasant experience with the service and Item.
7 December 2025
Reply from Hartleys Homeware & Furniture
Hello Harry,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and with our speedy delivery service.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Great Service
Arrived in 2 days before expected due date .Easy to build. always use Hartley`s Cubes
28 November 2025
Excellent service
Have used this company a couple of times now to buy table legs for our restaurant tables. Excellent communication, service and quality of product.
5 December 2025
The fastest most efficient delivery…
The fastest most efficient delivery ever. Thank you
30 November 2025
Product was exactly what we needed
Product was exactly what we needed. Easy to order and despatched quickly.
Tables are very sturdy, easy to stire andxwere good value for money.
25 November 2025
Reply from Hartleys Homeware & Furniture
Hello Janet,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and our speedy delivery service.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Good Company and product
Good service and good quality product. Easy to assemble.
Have used these before and would use again
28 November 2025
Reply from Hartleys Homeware & Furniture
Hello Mike,
Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order.
We appreciate the time to leave us a 5* review for your recent purchase.
If you have any other questions regarding your order please let us know and we'll be glad to assist you.
Enjoy the rest of your day!
Kind regards,
Rosie
Item arrived broken with dints and scratches
To whom this may concern,
I am writing to inform you that upon opening my recent order, I discovered that the table is broken and has multiple dings and scratches. This is extremely disappointing, especially as I had hoped to have the item ready for Christmas.
Given the condition of the product, I would like to request a full refund. As I am currently pregnant, I am unable to transport the item to a drop-off point, so I kindly ask that you arrange a door collection for the return.
I am very disappointed with this experience, as I was looking forward to using the table during the festive season. I trust you will resolve this matter promptly and ensure the collection and refund are processed without delay.
Thank you in advance for your attention to this issue. I look forward to your swift response.
7 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.