Hartman Outdoor Products UK Reviews 1,688

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the durability and stylish design of the furniture. Many people appreciate the comfortable cushions and the overall aesthetic appeal that enhances their outdoor spaces. The delivery service is frequently mentioned as excellent, with promptness and careful handling of items being common themes. The staff is also commended for their helpfulness and pleasant demeanor, making the purchasing process smooth and enjoyable for consumers. However, some customers were dissatisfied with certain aspects, such as issues with product longevity, with some experiencing peeling paint, bubbling, or material degradation after a relatively short period. A few reviewers also noted problems with assembly, including misaligned parts or plastic caps that wouldn't stay on. There were also occasional reports of missing components upon delivery and difficulties in obtaining replacement parts or covers.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the furniture as... See more

Quality

People report positive experiences with quality, often describing products as top-quality, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting excellent customer support, prompt delivery, and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and friendliness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed tabl... See more

Rated 5 out of 5 stars

Eton casual lounge garden set - fabulous! Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set ra... See more

Rated 5 out of 5 stars

We are purchased our beautiful aluminium outdoor Hartman furniture and could not be happier. It’s just a bit different from the “norm” seen on other websites … beautiful design , quality thick cush... See more

Rated 5 out of 5 stars

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautif... See more


Company details

  1. #32 of 78 best companies in Furniture Manufacturer
  2. #38 of 121 best companies in Garden Furniture Shop

Written by the company

Enjoy the summer with Hartman! Beautiful weather outside invites us to live life to its fullest, to get out in the great outdoors and enjoy a party or two. Everyone can recall special outdoor moments. Our gardens are a place for social gatherings with family, loved ones or friends, with snacks, drinks and a nice chat. That is why at Hartman we believe our furniture brings atmosphere into your garden; creating pleasure and guaranteeing the ultimate garden experience. Established over 50 years ago, Hartman is experienced in producing beautiful garden furniture for exceptional garden spaces. Globally headquartered in Enschede, The Netherlands with sales offices here in the UK as well as Belgium, Germany, Czech Republic, Hartman is committed to produce products that provide comfort, design and quality. Comfort - Enjoying your outdoor space should not come at the expense of comfort. Here at Hartman we ensure comfort is at the forefront of all new product development. Whether it's a dining set for your al fresco moments or casual dining for catching up with friends with a glass of wine, you can be sure to feel comfortable all day long with your Hartman Furniture. Design - Innovation is a crucial element to Hartman furniture, developing original garden furniture with stunning design features. From gas fire pits for the chillier evenings, to multi-function dining sets for your parties. Hartman leads with exciting design features for your outdoor spaces. Quality - With over 50 years' experience, Hartman knows better than anyone how to make beautiful garden furniture that is durable and at the highest quality. Developing unique pieces that are durable and weather resistant, from the framework to the fabric, your Hartman furniture will remain stunning for years to come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round experience.

Bought our Hartman Eden Casual Square Corner Set -Juniper Green from Raglan Garden Center. The service was outstanding right from the start. We are very happy with our purchase, the quality is excellent, very comfortable and it looks fabulous in our summerhouse. Comms with Raglan was 1st class throughout, I would recomend this company and product to anyone.

18 July 2025
Rated 5 out of 5 stars

Lovely pergola with sides

Super pergola and mesh sides. Would be helpful if there was a video tutorial on how to build as the instructions aren’t really clear enough. We had to draft someone in to build it as we were worried about ruining it. Super when up though and very sturdy. No leakage of water through the top and there has been plenty of rain. Very pleased with the quality and price

11 September 2025
Rated 5 out of 5 stars

Excellent quality product

We purchased a 3x3m Monza pergola, and are very pleased with the quality of the product. We had a small issue with the instructions, but the customer service team sorted it out very quickly.

1 September 2025
Rated 5 out of 5 stars

I purchased 2 sets

I purchased 2. Woven chairs first back in 2020 and I loved them they are so hard wearing that they look as good as new today .so that’s why I purchased a new 4 seater set today And the customer service was brilliant a lovely polite lady .and very fast delivery I had an item that was faulty and had brilliant customer service which was very kindly sorted out within a week .

10 September 2025
Rated 5 out of 5 stars

Reliable company

My Berkeley garden furniture arrived on time and was well-packed with good instructions. It is sturdy but light, and easy for me to move.
Very pleased with this purchase.

1 September 2025
Rated 5 out of 5 stars

Bought the Hartman Crucible…

Bought the Hartman Crucible Multi-Purpose Dining and Gaming Set and love it. Had friends and family round and great table to eat at, seats are so comfortable, then hours of fun playing pool.cover are great, waterproof but you do need to cover after each use as can’t risk any rain fall as will go between the 2 part top.

28 August 2025
Rated 5 out of 5 stars

Eton casual lounge garden set

Eton casual lounge garden set - fabulous!
Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set rather than the spanner provided because it was easier to manoeuvre. Took about an hour for settee and table. Not a lot of weather left to enjoy but will make the most of our stylish furniture! 🥰

2 September 2025
Rated 5 out of 5 stars

Excellent quality

We ordered a Hartman Berkeley Bistro set in Maize/Wheatgrass and were so pleased with the quality we ordered two extra chairs. We would have ordered another identical Bistro set if one was available - but this colour quickly sells out. Our first order was actually a pre-order in April, and we had to wait a little while for the shipping to arrive. It was worth the wait. Our latest order was at the end of August. The aluminium chairs and table are substantial but not too heavy, and the welded finishes are all very smooth. The cushions are very smart and well made. The packaging for transit was really excellent. The chairs came in one piece and the table took just a few minutes to assemble. I have just registered the 5 year extended warranty online. We first saw this furniture at a friends house. They bought several sets over the years and they all look as good as new.

1 September 2025
Rated 5 out of 5 stars

Excellent purchase

This bistro garden set looks very high quality. I am so pleased with it.
Also, as a lady in her mid 60's, this is the first time I have ever assembled any furniture at all, but with the help of the online video I found it so easy.

1 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look