Hartman Outdoor Products UK Reviews 1,688

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the durability and stylish design of the furniture. Many people appreciate the comfortable cushions and the overall aesthetic appeal that enhances their outdoor spaces. The delivery service is frequently mentioned as excellent, with promptness and careful handling of items being common themes. The staff is also commended for their helpfulness and pleasant demeanor, making the purchasing process smooth and enjoyable for consumers. However, some customers were dissatisfied with certain aspects, such as issues with product longevity, with some experiencing peeling paint, bubbling, or material degradation after a relatively short period. A few reviewers also noted problems with assembly, including misaligned parts or plastic caps that wouldn't stay on. There were also occasional reports of missing components upon delivery and difficulties in obtaining replacement parts or covers.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the furniture as... See more

Quality

People report positive experiences with quality, often describing products as top-quality, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting excellent customer support, prompt delivery, and... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and friendliness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed tabl... See more

Rated 5 out of 5 stars

Eton casual lounge garden set - fabulous! Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set ra... See more

Rated 5 out of 5 stars

We are purchased our beautiful aluminium outdoor Hartman furniture and could not be happier. It’s just a bit different from the “norm” seen on other websites … beautiful design , quality thick cush... See more

Rated 5 out of 5 stars

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautif... See more


Company details

  1. #32 of 78 best companies in Furniture Manufacturer
  2. #38 of 121 best companies in Garden Furniture Shop

Written by the company

Enjoy the summer with Hartman! Beautiful weather outside invites us to live life to its fullest, to get out in the great outdoors and enjoy a party or two. Everyone can recall special outdoor moments. Our gardens are a place for social gatherings with family, loved ones or friends, with snacks, drinks and a nice chat. That is why at Hartman we believe our furniture brings atmosphere into your garden; creating pleasure and guaranteeing the ultimate garden experience. Established over 50 years ago, Hartman is experienced in producing beautiful garden furniture for exceptional garden spaces. Globally headquartered in Enschede, The Netherlands with sales offices here in the UK as well as Belgium, Germany, Czech Republic, Hartman is committed to produce products that provide comfort, design and quality. Comfort - Enjoying your outdoor space should not come at the expense of comfort. Here at Hartman we ensure comfort is at the forefront of all new product development. Whether it's a dining set for your al fresco moments or casual dining for catching up with friends with a glass of wine, you can be sure to feel comfortable all day long with your Hartman Furniture. Design - Innovation is a crucial element to Hartman furniture, developing original garden furniture with stunning design features. From gas fire pits for the chillier evenings, to multi-function dining sets for your parties. Hartman leads with exciting design features for your outdoor spaces. Quality - With over 50 years' experience, Hartman knows better than anyone how to make beautiful garden furniture that is durable and at the highest quality. Developing unique pieces that are durable and weather resistant, from the framework to the fabric, your Hartman furniture will remain stunning for years to come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 14% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easily put together very well packed…

Easily put together very well packed and good quality. Had Hartman products before and they stand the test of time. The only slight gripe is that the plastic caps for the bolts don't stay on very well ( nothing that a dab of super glue won't sort )

27 August 2025
Rated 5 out of 5 stars

Impressed

Bought from an online retailer so we were impressed with the design and quality in the flesh. Nice product.

27 August 2025
Rated 4 out of 5 stars

Good customer service

Despite a few delays despatching items Hartman’s worked hard to resolve our issue and provided good customer service once we worked directly with them.
Pleased with our furniture that is good quality and looks lovely in the garden.

26 July 2025
Rated 2 out of 5 stars

It proved absolutely impossible to buy…

It proved absolutely impossible to buy covers for our beautiful new furniture. The retailer did their best but commented that dealing with Hartmans on such an issue was historically difficult. We called Hartmans directly. They were pleasant but could not help and referred us back to our supplier. Availability of covers for their own products should be bread and butter for Hartman. Their performance was very disappointing.

20 August 2025
Rated 5 out of 5 stars

The Berkeley Round Table & 4 Chairs Set with Parasol

Received the Berkeley Round Table and 4 Chairs with Parasol. Looks great and was very well packed.

A little difficult to assemble the table, the one hour advised in the instructions is possibly ok for a young person with a lot of energy but it took me a lot longer to put it all together ,but once done it is a sturdy construction and I am very pleased with the whole set

19 August 2025
Rated 1 out of 5 stars

Jamie Oliver garden set this isnt

I had a Hartman Jamie Oliver garden set for many many years and was very impressed by the quality.Based on this experience whilst the NEW Hartman product I was looking at seemed expensive I went ahead and made the purchase.I bought a Hartman bistro set and was surprised upon delivery that it required assembly. My Jamie Oliver set was what I would call cast and each piece is a single piece and not held together by bolts or screws.I went ahead and started to assemble it and was disappointed with the misalignment of some pieces.I was also concerned that the exposed screw/bolt heads may rust so was relieved that at least they came with a pop on plastic cover that pops over the head.This relief was short lived as no matter how I tried the cover pops off under its own steam after only a few minutes.I emailed Hartman about this twice without response. Having assembled the complete set(minus the plastic fixture covers) I must say that the set looks like it is a self assembled set of two seats with foot rests and a small table.For what was the best part of £1000 I really expected a nicer product and better customer service.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Garden furniture arrived as specified, fast delivery. Very good communication with the seller. Chairs in one piece, table had to be assembled but this was easy. Good quality cushions provided too. Really pleased with the product!

18 August 2025

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