Hashtagsforlikes Reviews 13

TrustScore 3.5 out of 5

3.4

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Company details

  1. Media & Publishing

Information provided by various external sources

The Most Popular Top Instagram Tags


Contact info

3.4

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I paid for premium service

I paid for premium service. Asked for support and never got support. I sent on requests and would get a repeated email telling me how hashtags work but it never helped. I spent months contacting them and have proof from the emails. I sent them the proof and they say they can’t read the emails. Why would I want to work with you now? But they will not refund my money.

22 April 2021
Unprompted review
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Hi Melanie,

I can see our customer service team are trying hard to resolve this with you and have been responding to every email sent.

I can see you may be having trouble adding attachments to your email or sending through photos which might be causing delay.

We always strive to ensure our customers are happy. I can see they have already offered you a refund as well regarding this but received no response to that.

Our customer service team will continue to strive for a good resolution for you.

Cheers,

Tim

Customer Support Specialist | Hashtagsforlikes

Rated 1 out of 5 stars

Useless

This is honestly a useless service. I genuinely don’t understand how anyone could find it even remotely helpful. It’s basically a search engine for hashtags, but Instagram itself is a search engine for hashtags! As soon as you start typing in your hashtag under a photo, Instagram shows you which tags are most popular. The only “useful” thing that this website has is that it tells you to use smaller hashtags that aren’t as popular so that you’re part of a smaller poop, which is not only common sense but also a simple google search for “how to use hashtags” will tell you the same info. Save your money, just read articles or watch YouTube videos on how to grow your instagram and use hashtags. I found that to be a lot more helpful than this website.

20 September 2020
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Hi Dorsa,

I believe you must not have been a premium member here as our website offers ALOT more than what you've mentioned here.

We would love to be able to walk you through all the different options you have available if you could reach out to our support team.

Google and Youtube can't provide you with the endless analytics and insight we offer.

Cheers,

Cassandra

Rated 4 out of 5 stars

It's not what I wanted

It's not what I wanted, They mentioned they will help you to find the right hashtags. I already lost lots of engagement I had. I used what I searched in their system and I got only 400 views on a post(I used to get 1.2k to 5k views per post) I do not blame on them completely since the IG algorithm also have issues.
Recommendation :
1)Please give a set of hashtags as recommended hashtags based on a account (That can help a lot)

2)Please refund me as you said I have 14 days trial.

Update: They sent me the refund and the customer service is very good. If they cannot help you, they will certainly refund you back. They are NOT scam but it was not a right choice for me(Personally )

15 September 2020
Unprompted review
Rated 1 out of 5 stars

Be very careful

Continued to take money from my account weekly and have had no responses to emails or refund requests. Company is a scam through and through and will abuse your card details! Have reported to my bank! Do NOT trust them, I repeat DO NOT trust this company with your bank details. I’ve had months of hassle.

Update: After leaving this review I was contacted and eventually a refund was provided for the transactions that were wrongfully taken from my account.

9 September 2020
Unprompted review
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Hi Ms. Campbell,

I am extremely appalled and upset by hearing this. It looks like there has been some serious errors with emails. Which we have now sorted and are more than happy to resolve any issues. We do not want to keep your money and would love to help you out here.

Could you please email support@hashtagsforlikes.co directly and quote my name "Cassandra" so I can assure that I personally deal with the email.

Alternatively, provide me with a contact email to touch base with you directly so I can sort this out.

Cheers,

Cassandra

Rated 5 out of 5 stars

Refund - Updated Review

Updated review ...
I initially had an issue with trying to process a refund/cancel the subscription as the platform did not suit my needs. After submitting a form on their website and contacting the company directly/leaving a review, Cassandra the Manager of customer support was able to process a refund and offer an apology for the delay. Nevertheless, I was kindly dealt with and the matter was executed to a high level of professionalism. I received a refund and was asked if I needed any more assistant. Their customer service excelled beyond expectation when they realised I was having difficulties trying to contact them. Thank you again.

4 September 2020
Unprompted review
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Hi there,

It looks like their has been some sort of mix-up here as we have responded to all refund or cancel requests and have no outstanding emails. We are extremely sorry you feel this way but I can assure you this is not a scam and we would love to get this sorted for you and get your money back to you.

Could you please email directly support@hashtagsforlikes.co and quote my name "Cassandra" so I can assure I get you the best service here. If you've already tried emailing this please provide us with a contact email for yourself and we will reach out asap.

We strive to ensure our clients and customers are happy so are wanting to resolve this asap.

Cheers,

Cassandra

Rated 5 out of 5 stars

They make it RIGHT

I originally wrote a poor review on 8/14/2020 but within 24 hours, I have been taken care of!

I've been in customer service for a long time. And, let me tell you; it's not how you start; it's how you finish. Issues happen but its how it is handled and made RIGHT. Cassandra, at HTFL, has made it right. Cassandra was prompt in response, sincere, thorough, and an absolute professional. Cassandra has turned in the refund for both the initial payment and the one still processing now. This means A LOT to me as a consumer and gives me confidence that if I come back to HTFL, I will be taken care of.

Thank you so much Cassandra at HTFL!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

Good service, and they kept their words.

The service does what it advertises it will do, and customer service did amend the issue I had, everyone can sip up sometimes, what you want is a company that can accept the mistake and rectify it.

27 June 2020
Unprompted review
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Hi Lorenzo,

We are extremely sorry about the experience you've had so far. I've checked through all our support systems and can't see contact from you yet. But we want to sort this out.

I've had a look through and can see that our support team have located your email address and have refunded and cancelled your plan moving forward. It looks as though our support team sent you an email with no response.

We would love to get this sorted.

Cheers,

Tim

Rated 3 out of 5 stars

Ok platform

Ok platform, not for me.
I feel like the way the site markets the service they're offering is kinda vague, I signed up honestly thinking it would be a different service from what it is. It took me all of 1 hour to deactivate my account and request a refund but nobody got back to me regarding that. Just an email stating I could use my membership until the end of the month (eventhough I didn't want it)

Honestly it's not the end of the world, it was maybe like £12 I've lost out on, it's probably partially my own fault for going out on a limb without doing my usual research into a company!

12 May 2020
Unprompted review
Rated 4 out of 5 stars

Not for me, but customer service was great

Had a miscommunication issue with them (on my part) but the customer service was excellent when I reached out. Unfortunately, it was not the service for me as I preferred to go down a different route to gain exposure, however, if hashtags are for you then I doubt that they will disappoint.

9 May 2020
Unprompted review
Rated 4 out of 5 stars

Hashtags for likes - UPDATED

UPDATE - the support contacted me; obviously they didn't get any of my emails and now they are solving the problem (in case any of you experienced a similar problem). They refunded my money and offered me a free membership because of my troubles and a bad experience with their service, so I will deffinitely give them another shot. Regarding the analyzer, it's working now. I'm satisfied with the fast reaction of their support and with their problem solving; I was convienced that no one will reply to my review or emails, but seems that this company cares about their name and satisfaction of their customers after all, and I believe that is the one of the most important features a service can have.

And yes, It is legit, it's not a scam, and, for those who are not familiar with it, it won't compromise your account (and you're not giving away your password).

I give a 4 stars review because I still need to explore this service and it's functionality, possibilities and how it reflects on my profile/engagement etc. in order to give 5.

11 March 2020
Unprompted review
Hashtagsforlikes logo

Reply from Hashtagsforlikes

Thank you for your feedback Rina, I can assure you that we are real people and the robots have not taken over just yet. We have searched for your name in our systems and unfortunantely we can't find any emails matching your name from you. Please send an email to support@hashtagsforlikes.co with your details so we can rectify this straight away. We are also reviewing our support ticket system to make sure all requests get through to our team, we always aim to answer every single one. We do have some fantastic reviews and video testimonials from real customers on our website and case study page and we are always looking for constructive feedback from anyone online, we picked up this review by chance and we are jumping in to action to get this sorted for you. We understand the issues with the reports were frustrating, unfortunately there are some people out there who abused our free services so we had to take action to protect our customers. As soon as we identified the unfair usage we sent out a message and our dedated team of developers got to work on a system upgrade. I hope to hear from you today and I look forward to getting your issue fixed. Warmest regards, Tim, customer support manager @ hashtagsforlikes

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