Hatton Garden Metals are consistently friendly, professional, and fair in every transaction. They regularly go above expectations and have even improved prices in my favour, which reflects real integr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole experience was straightforward, quick, and hassle-free. Before contacting Hatton Garden Metals, I visited several local pawn brokers and jewellers on my high street to see what I coul... See more
Company replied
An easy process to sell my gold made easy by the lovely Zoe. The resulting yield was far far superior to all other quotes that I had received , daily, over the two previous weeks from other dealers.... See more
Company replied
The online process was simple. I received an instant quote and unique number. Slight hiccup in timing since I waited for a postage envelope which I thought I’d ordered but didn’t arrive. I decided to... See more
Company replied
Company details
Written by the company
Hatton Garden Metals based at Plouviez House, 19 - 20 Hatton Place, Hatton Garden, London EC1N 8RU We are a market-leading online gold buyer and seller, specialising in secure postal gold services. Based in London’s historic jewellery district, Hatton Garden, we have built a strong reputation for offering some of the most competitive prices for gold in the UK. Our commitment to honesty, efficiency and transparent pricing has helped us set new standards within the gold industry. Customers trust us for our professional service, clear communication and consistently high payouts. Our advanced tracking system allows you to monitor your parcel at every stage of the process, providing complete visibility and peace of mind from the moment you send your items to us. Once your gold has been received and processed, payments are made the same day, ensuring a fast and straightforward experience. Or visit us in person in Hatton Garden, London - no appointment required. We make selling your gold simple, secure and rewarding.
Sell & Buy Gold Today!
Written by the company
- Get Top Prices for Your Gold Today
- Your go-to destination as the UK's premier Bullion Dealers for gold, silver, and precious metals.
Buy Physical Gold & Silver
Low premiums & Free Next Day Insured Delivery*
Hatton Garden Metal is one of the UK’s Top Rated Gold Bullion Dealers, renown for its credibility and reliability in providing gold bullion for investment purposes for UK gold investors. We offer our gold coins, gold bars, and bullion with the lowest premiums and a complete storage solution is provided for all metal purchases
Contact info
Plouviez House, 19-20 Hatton Place, London EC1N 8RU, EC1N 8RU, London, United Kingdom
- 0207 404 4000
- contactus@hattongardenmetals.com
- www.hattongardenmetals.com
The UK's Top Rated Gold Dealer
4.9
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I used Hatton Garden Metals to sell some gold jewellery and they've made the process so simple. They provided fast service, and a quick and decent payout, will definitely use again.
24 July 2026
Unprompted review
AN HONEST PURCHASE OF MY GOLD AND…
AN HONEST PURCHASE OF MY GOLD AND SILVER... everything was up front... I trusted them and I am astonished at their at how they conduct their business. I would not hesitate to use them again. I did initially visit a travelling buyer company... their offer was dishonest in the extreme. Payment was swift by Hatton Garden Metals.
22 July 2026
Unprompted review
Excellent service
Excellent service
Pack arrived
Posted Tuesday
Arrived Wednesday
Valuation email received
Money in my account within minutes
So pleased definitely use service again.
Thanks
22 July 2026
Unprompted review
First class service
First time using Hatton garden metals and i have to say the whole process was very professional. Very prompt payment and I would highly recommend 👌
21 July 2026
Unprompted review
Thank you excellent advice and service…
Thank you excellent advice and service
Buying or selling cannot thank you enough
Martin
21 July 2026
Unprompted review
Fabulous service
Fabulous service. My item to be scrapped was received by Hatton Garden Metals at 11am and by 6pm the funds for it were already in my bank account.
Thank you
16 July 2026
Unprompted review
Convenient
Convenient, reliable, genuine, great service... Except bit affected by off days..or else 5 star...
20 July 2026
Unprompted review
I found hatton metals system was quick…
I found hatton metals system was quick and easy to do and they paid a good amount for items i had no use for. I will definitely use them again. Thanks
14 July 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Verity for your fantastic 5 star review!
We're so pleased to hear that you found our process quick and easy, and that you were happy with the amount you received for your unwanted items.
Thank you for choosing Hatton Garden Metals. We look forward to helping you again soon!
- From the HGM Team!
Quick and easy - two days from quotation to payment.
The online quotation process was very quick and easy. Hatton Garden Metals offered a much better price than another buyer I had contacted. I sent the parcel yesterday, and the funds were in my bank account today - amazing service!
14 July 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Patricia so much for taking the time to leave us such a wonderful 5-star review.
The whole HGM team are delighted to hear that you found our online quotation process quick and easy, and that we were able to offer you a better price than other buyers you considered. It's fantastic to know your parcel arrived safely and that your payment reached your bank account so quickly.
Thank you again for choosing Hatton Garden Metals. We truly appreciate your recommendation and look forward to helping you again in the future.
-HGM Team!
Reply from Hatton Garden Metals
Thank you for your fantastic 5 star review.
We hope to see you back at Hatton Garden Metals in the future!
From the entire HGM Team!
Very Good Valuation
The whole experience was straightforward, quick, and hassle-free.
Before contacting Hatton Garden Metals, I visited several local pawn brokers and jewellers on my high street to see what I could get for my broken and unwanted jewellery. To my surprise, Hatton Garden Metals offered me around £750 more than any of the other quotes I received.
The telephone staff were friendly & professional. Once I accepted their offer, the payment was made on the same day.
I would highly recommend Hatton Garden Metals to anyone looking for a fair valuation and an efficient, trustworthy service.
6 July 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your wonderful 5-star review!
All of us at Hatton Garden Metals are delighted to hear that you had such a positive experience with our service. Our team works hard to make the process as simple, secure and efficient as possible, so it's fantastic to know we met your expectations.
Thank you for choosing Hatton Garden Metals. We really appreciate your recommendation and look forward to helping you again in the future should you ever need us.
Fabulous service
Posted at 3pm Tuesday and was paid by 11am Wednesday - I was also paid more than I was quoted as I had slightly under weighed - what a fantastic service.
8 July 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Teresa,so much for your fantastic review!
All of us at Hatton Garden Metals are delighted to hear you had such a positive experience. It's great to know your gold reached us quickly and that you received your payment by the following morning. We always ensure every item is accurately assessed, so we're pleased we were able to pay you more than originally quoted after weighing your gold.
Thank you for choosing Hatton Garden Metals. We really appreciate your recommendation and look forward to helping you again in the future.
Price was very close to the market…
Price was very close to the market value, and the service was excellent from start to finish. The prepaid envelope arrived the day after I ordered it, I sent my gold back the same day, and they received it the following day. Payment was made on the very same day they received my package. A very fast, efficient, and hassle-free service. Highly recommended!
2 July 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you were pleased with both the price we offered and the service you received. It's great to know your Gold Pack arrived quickly, your parcel reached us without delay, and that you received your payment on the very same day we received your gold.
Providing a fast, secure, and hassle-free service is what we strive for, so we're thrilled to hear we met your expectations.
Thank you for your recommendation and for choosing Hatton Garden Metals. We look forward to helping you again in the future.
I had a very good experience
I had a very good experience, high professionalism and the best rates for selling gold. 5 stars 🌟
30 June 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Maria for your 5-star review!
We're delighted to hear you had such a positive experience with us. It's great to know you found our team professional and that we were able to offer you some of the best rates for your gold.
We really appreciate your kind words and your recommendation. Thank you for choosing Hatton Garden Metals, and we hope to welcome you again in the future.
Prompt and Reliable service
I am extremely impressed by this service from Hatton Garden Metals from start to finish as everything was done perfectly and promptly with absolutely no faffing about at all.
I will happily use this company again should I need to.
Thankyou all at Hatton Garden Metals for making experience with you a positive one.
To anyone who maybe in doubt, Don't be.
Best Wishes
Ian T
29 June 2026
Unprompted review
Reply from Hatton Garden Metals
Hi Ian,
Thank you so much for taking the time to leave us such a wonderful review.
All of us at HGM are delighted to hear that you found the whole process prompt, straightforward, and hassle-free. Providing a reliable, transparent service is exactly what we aim for, so it's fantastic to know we delivered that for you.
Your recommendation and kind words mean a great deal to the whole team, and we're especially grateful for the reassurance you've given to others who may be considering using our service.
Thank you again for choosing Hatton Garden Metals. We look forward to helping you again in the future should you ever need us.
Prompt payment
Prompt payment, very fair price,effient service as always!
25 June 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your lovely review!
We're delighted to hear you found the process quick, easy and received your payment so promptly.
We really appreciate you choosing Hatton Garden Metals and taking the time to share your experience. We hope to help you again in the future.
- From the HGMteam
I sent many items of gold to Hatton and…
I sent many items of gold to Hatton and i have been very impressed with their quick turnaround and payment.
They have been very honest as i had some 18ct gold items i thought were 9ct gold and they check all the items and paid me for exactly the items they received
18 June 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Rebecca for your wonderful review.
We're really pleased to hear that you were happy with both the speed of our service and the payment process.
We take great pride in assessing every item carefully and accurately, so it's especially nice to hear that our attention to detail made a positive difference to your experience.
Thank you for choosing Hatton Garden Metals, and we hope to be of help again in the future.
From everyone at Hatton Garden Metals!
Excellent service
Excellent service, sent and paid within 24 hours.
Such an easy process would definitely recommend.
18 June 2026
Unprompted review
Reply from Hatton Garden Metals
Hi Amanda,
Thank you for taking the time to leave us a review. We're delighted to hear that you found the process so easy and that everything was completed and paid within 24 hours.
We really appreciate your recommendation and are pleased we could provide the service you were looking for. Thank you for choosing Hatton Garden Metals, and we hope to assist you again in the future.
Best wishes,
The Hatton Garden Metals Team
Fast reliable service
Quick turnaround,good prices and speedy payment. Will definitely use HGM again
18 June 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Michael, for your fantastic 5-star review!
We're delighted to hear that you were pleased with our fast, reliable service, competitive prices, and speedy payment process. Providing a quick turnaround and making things as straightforward as possible for our customers is always our goal.
We really appreciate your feedback and look forward to helping you again in the future. Thanks for choosing Hatton Garden Metals!
From the HGM Team
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