Hatton Garden Metals are consistently friendly, professional, and fair in every transaction. They regularly go above expectations and have even improved prices in my favour, which reflects real integr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole experience was straightforward, quick, and hassle-free. Before contacting Hatton Garden Metals, I visited several local pawn brokers and jewellers on my high street to see what I coul... See more
Company replied
An easy process to sell my gold made easy by the lovely Zoe. The resulting yield was far far superior to all other quotes that I had received , daily, over the two previous weeks from other dealers.... See more
Company replied
The online process was simple. I received an instant quote and unique number. Slight hiccup in timing since I waited for a postage envelope which I thought I’d ordered but didn’t arrive. I decided to... See more
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Company details
Written by the company
Hatton Garden Metals based at Plouviez House, 19 - 20 Hatton Place, Hatton Garden, London EC1N 8RU We are a market-leading online gold buyer and seller, specialising in secure postal gold services. Based in London’s historic jewellery district, Hatton Garden, we have built a strong reputation for offering some of the most competitive prices for gold in the UK. Our commitment to honesty, efficiency and transparent pricing has helped us set new standards within the gold industry. Customers trust us for our professional service, clear communication and consistently high payouts. Our advanced tracking system allows you to monitor your parcel at every stage of the process, providing complete visibility and peace of mind from the moment you send your items to us. Once your gold has been received and processed, payments are made the same day, ensuring a fast and straightforward experience. Or visit us in person in Hatton Garden, London - no appointment required. We make selling your gold simple, secure and rewarding.
Sell & Buy Gold Today!
Written by the company
- Get Top Prices for Your Gold Today
- Your go-to destination as the UK's premier Bullion Dealers for gold, silver, and precious metals.
Buy Physical Gold & Silver
Low premiums & Free Next Day Insured Delivery*
Hatton Garden Metal is one of the UK’s Top Rated Gold Bullion Dealers, renown for its credibility and reliability in providing gold bullion for investment purposes for UK gold investors. We offer our gold coins, gold bars, and bullion with the lowest premiums and a complete storage solution is provided for all metal purchases
Contact info
Plouviez House, 19-20 Hatton Place, London EC1N 8RU, EC1N 8RU, London, United Kingdom
- 0207 404 4000
- contactus@hattongardenmetals.com
- www.hattongardenmetals.com
The UK's Top Rated Gold Dealer
4.9
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 2 weeks
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Silver Bon Bon dish.
Excellent service, just as it says on the tin. So easy.
19 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Doug for your lovely review.
Everyone at HGM are so pleased to hear you found the service straightforward and easy from start to finish.
Thank you for choosing Hatton Garden Metals, all of us at HGM hope to assist you again in the future.
Very, very pleased
I sent a couple of bits and pieces as wasnt 100% sure on how good the service was. I received a really good offer and payment was made same day. Im so pleased that I will definitely be using again and will be referring to friends and family.
19 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you for choosing Hatton Garden Metals😊
We completely understand wanting to test the service first, so we’re really pleased you were happy with the offer and quick payment.
Thanks so much for the recommendation.
All of the HGM Team really appreciate it and look forward to helping again in the future!
The ease of transaction and the helpful…
The ease of transaction and the helpful staff made the whole process simple and good value compared to other quotes I have received Would wholeheartedly recommend
19 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Steve for your kind words!
The whole HGM Team are really glad you found the process easy and our team helpful throughout.
It’s great to hear we could offer good value compared to other quotes too.
The entire team at Hatton Garden Metals really appreciate the recommendation!
We hope to see you back again soon from The HGM Team!
Wow !
It was all so fast ! Had a guaranteed quote then I sent my jewellery with 1gram more and got more than I expected, this is by far the best price I could have got and exceeded my expectations, I sent parcel yesterday and got paid before I thought it would have got there brilliant ⭐️
19 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Jackie so much for your lovely review!
Everyone at Hatton Garden Metals are really pleased everything went through so quickly for you and that we could exceed your expectations.
Thank you again and we hope to see you back again soon.
From The HGM Team
less than guaranteed don't bother!
£30 pounds less than guaranteed don't bother.
19 May 2026
Unprompted review
Hattons metals
This is the best service i have had .it was so quick and suffcient.the best price.and once agreed the price.the amount goes straight to youre account.i would definetly use again
13 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Lorraine so much for your kind review!
We’re delighted to hear that you found our service quick, efficient, and straightforward.
The whole HGM Team really appreciate your recommendation and look forward to helping you again in the future.
Thank you from everyone at Hatton Garden Metals!
Hatton Garden Metals the only HG choice.
Hatton Garden Metals are consistently friendly, professional, and fair in every transaction. They regularly go above expectations and have even improved prices in my favour, which reflects real integrity and strong customer values. Trust matters in this industry, and they have earned mine completely. For me, there is only one choice in Hatton Garden. - C. Morgan (Quest Protection Ltd).
14 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Colin, for your continued support and trust in Hatton Garden Metals.
It really means a lot to hear that you’ve consistently found our team friendly and professional.
Thank you for your kind words and loyalty.
From everyone at Hatton Garden Metals.
Easy process
Easy process. Got more that I expected and was very happy with the service. Would recommend.
14 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Lorraine for your kind review. We’re delighted to hear the process was straightforward and that you received more than expected from your transaction with us.
Thank you again for choosing Hatton Garden Metals.
From the Hatton Garden Metals Team
Excellent service
Excellent service, quick and easy. Definitely will be using them again
13 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Eddie for the great feedback!
All of us at Hatton Garden Metals are so pleased to hear you found the service quick and easy.
The whole HGM team really appreciate your support and look forward to helping you again in the future.
From everyone at Hatton Garden Metals!
Kelly
Kelly, who is the Manager, is absolutely lovely, very very kind lady. Has excellent Customer Service. Would definitely recommend.
12 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Tracey so much for your lovely feedback.
We’re delighted to hear that Kelly made such a positive impression and provided the kind, professional service we always aim to deliver.
Taking the time to make customers feel comfortable and well looked after is incredibly important to us, so your recommendation means a great deal.
We’ll be sure to pass your kind words on to Kelly, she’ll truly appreciate them.
Kind regards,
Hatton Garden Metals
I really cannot complain in any way…
I really cannot complain in any way about this company. I filled in a simple form online stating what I had and they gave me a guaranteed figure.
They sent me an envelope to send back my gold and I received a call next working day with a total and the money was instantly deposited into my account.
I chose this company because of its reputation and online reviews, and I am glad I did. First class service that can be trusted.
I actually recommended them to my best friend as I knew he had a nice amount of gold he too could cash in on.
11 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Scott for taking the time to leave such a detailed review.
The team at Hatton Garden Metals are delighted to hear you found the whole process simple, secure and straightforward from start to finish.
It’s especially great to know our reputation and reviews helped you choose us, and that you felt confident recommending us to your friend as well.
We really appreciate your trust and kind words Thank you again for your support.
From the HGM Team!
Reliable easy to use the website top…
Reliable easy to use the website top marks
11 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Luanna for your kind review!
Everyone at Hatton Garden Metals are really pleased to hear you found the website reliable and easy to use.
We appreciate your support and hope to see you again soon.
From the HGM Team!
This is the second time of using them
This is the second time of using them. I had to call them on Friday to check something Karen was helpful and called me back with the information. The payment was delayed from same day Friday to today but they kept me fully informed and as promised the payment was made first thing this morning.
8 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much Amanda for your continued support and for taking the time to leave us another review.
We’re really pleased Karen was able to help and keep you updated throughout the process.
All of us at Hatton Garden Metals are glad everything was resolved as promised first thing this morning.
We look forward to helping you again in the future.
-The HGM Team!
Five Star Service.
Hatton Garden Metals, I doubt if a better service could be found, I found them top class and would recommend
as one of the best in the business..
4 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you Franko for your wonderful review and kind recommendation.
We’re delighted to hear that you found our service to be top class.
Your feedback truly means a lot to the team at Hatton Garden Metals.
We look forward to assisting you again in the future.
Reply from Hatton Garden Metals
Thank you Karen for your kind feedback!
We're really pleased to hear you had a positive experience with our fast service and payments.
It’s great to know our team’s helpful and polite approach made a difference.
The whole HGM Team appreciate your support and look forward to serving you again!
Used Hatton a couple of times to cash…
Used Hatton a couple of times to cash up
Unused broken jewellery, I used to go to the local place but Hatton pay top top prices and it's easy to use. Would 100% recommend them above anyone else.
1 May 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your kind words and for choosing Hatton Garden Metals!
We’re really pleased to hear you found the process easy and that you were happy with the prices offered.
It means a lot that you’d recommend us.
If there’s ever anything else we can help with, we’d be more than happy to assist from the whole HGM Team!
I wouldn't choose anything else to sell…
I wouldn't choose anything else to sell gold to. I'm very happy with my transaction and the service provided.
24 April 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your kind words!
We’re really glad to hear you were happy with both the service and your transaction. It means a lot that you’d choose Hatton Garden Metals, we truly appreciate your trust.
The whole HGM team look forward to helping you again in the future!
Selling precious metals the easy way
An easy process to sell my gold made easy by the lovely Zoe. The resulting yield was far far superior to all other quotes that I had received , daily, over the two previous weeks from other dealers.
Hatton Garden Metals certainly made the pathway to sell very easy
Payment was waiting on my bank account by the time I had arrived home in Kent
29 April 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Zoe made the process smooth and straightforward for you, and that you were pleased with the value we were able to offer compared to other quotes.
Making the selling process easy, transparent, and rewarding is exactly what we aim for at Hatton Garden Metals.
We truly appreciate your recommendation and look forward to helping you again in the future.
- From everyone at Hatton Garden Metals!
Fantastic service and fast payment
Fantastic service and fast payment. I never use anyone else now.
28 April 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you for your kind feedback!
Everyone at Hatton Garden Metals are really pleased to hear you were happy with our service and fast payment.
We truly appreciate your continued trust and look forward to helping you again.
From The HGM Team!
Great all round service
A very simple process made better by clear communication and helpful, professional and friendly staff. From my initial enquiry to payment reaching my bank account in under a week. I would use them again and recommend them without hesitation.
24 April 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks so much for your lovely feedback!
The entire team at Hatton Garden Metals are really glad to hear you found the process simple and that the team were helpful and clear throughout.
We really appreciate your recommendation and would be more than happy to help you again in the future 😊
-The HGM Team
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