Haus installations Reviews 180

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the professionalism and efficiency of the staff from initial consultation to installation and aftercare. Customers frequently highlight the friendly, polite, and knowledgeable nature of the installation teams, who often go above and beyond to ensure a clean and tidy work area. The quality of the products and the installation work receives high acclaim, with many expressing delight with their new doors and windows, and the overall transformation of their homes. However, some people mentioned issues with prolonged installation times, requiring multiple visits, and concerns about the quality of the work, including incorrect board types and missing membranes, leading to water ingress. These reviewers also noted that workmen seemed more focused on finishing early rather than ensuring a decent job, which made them question the product's quality.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and high... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Product

Customers had positive experiences with the product, expressing delight with their new doors and windows, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tyree & Bobby fitted my new front door. They were very friendly, professional, efficient & did a first class job. They explained what they had done & how the new door locks & unlocks. I was very happ... See more

Rated 5 out of 5 stars

We are really happy with our new windows and also looking forward to the installation of our new front door soon. Molly came out to see us and she was really friendly and extremely knowledgeable abou... See more

Rated 5 out of 5 stars

On Friday, Alan & Ant returned to complete our installation of doors and facia boards. The work was carried out in a superior professional way. Nothing was a problem with any issue's to be rectif... See more

Rated 5 out of 5 stars

Recently had a full set of windows and doors fitted by Dan and Jaydon, fitters from Haus Installations. They were polite, professional and hard working. They showed attention to detail and worked hard... See more


Company details

  1. Window installation service
  2. Conservatory Contractor
  3. Conservatory Specialist
  4. Door supplier
  5. Cladding contractor
  6. Window supplier

Written by the company

Haus Installations is a local, family run company specialising in the supply and installation of: Windows, Doors, Fascia, Soffits, Guttering, Conservatories, Warm Roofs, Modular Build Extensions, Bi-folding doors, Cladding and Mock Tudor Boards. Covering Worcestershire, Herefordshire, Gloucestershire and Birmingham. Haus Installations take on all aspects of uPVC and aluminium installations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish they did a great…

From start to finish they did a great job - excellent service, fab communication, support all the way through the process.

On time to do the work, clean, efficient, respectful. Nothing was too much trouble. Definitely recommend them. The work was finished to a very high standard.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Quality windows. Good communication. Installed by Wayne and Dan. Total perfectionists, brilliant job done. Everything left tidy. Respectful throughout. Cannot fault anything. Highly recommend.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Recently had our door fitted which was…

Recently had our door fitted which was went very smoothly. Good communication throughout the process. The Door looks fantastic and has been nicely fitted. The 10 year warranty was a big decider along with a well priced quote. The fitter was polite, friendly and carried out a great job. I believe his name was Darren. Molly who did the original quote was 10/10, friendly, calm and not pushy in anyway possible. A perfect sales approach

5 January 2024
Unprompted review
Rated 5 out of 5 stars

A new lease of life for our conservatory.…

Haus replaced our large glass conservatory roof with a warm roof. Jason was very amiable and made several useful suggestions when designing the roof, such as replacing several existing windows in the walls with large picture windows and replacing internal doors with Bifolds. The old roof was removed on day one with the new one waterproof on day 2 and installed on day 3; hats off to Wayne and Dan for an exceptional job. A problem we reported to Adam with the plastering was rapidly fixed. Very pleased with the outcome, although communication at times could have been better. Have already commissioned extra work with Haus.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

… Front of house spruce up……

Molly- Haus representative attended our house to assist us in replacing our porch and internal front door along with a side garage door, and some cladding and dry verges
On the day of fitting Jay and Lewis arrived and listened to a couple of requests regarding cables etc then got to work.
Within the hour both the old patio sliding door and the internal door were out!!
They were tidy and efficient and a pleasure to have on site.
By the end of the (their) day both the new patio doors were in the porch as was the internal front door
The next day they returned to fit the side garage door, the cladding and the dry verges and were finished shortly after lunch

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Flawless installation …

Alan and Morgan from Haus Installations carried out an absolutely flawless job on our house, replacing all the rotten fascias. They worked tirelessly and cheerfully through pretty miserable weather conditions to get the work completed on schedule. We can’t recommend Haus highly enough.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional Service

The chaps turned up on time. Good friendly introduction to the team. The materials had already been delivered. We had a useful chat about one particular item and agreed the best solution.
The team looked and behaved very professionally and I was quite happy to leave them to get on with the job. The guttering and fittings were as specified and the fitting was excellent. The finished job looks great and we were very satisfied.
You may have to wait to get the job done but that's probably because they have good reputation. Would very happily use them again.

3 December 2023
Unprompted review
Rated 5 out of 5 stars

I had a new conservatory built a couple…

I had a new conservatory built a couple of years ago by Haus, very professional service and no complaints. However I had a problem with the sliding doors a few weeks ago and contacted Haus who sent out an engineer, fast forward 3 weeks and I am now in receipt of a set of brand new doors fitted with no quibble.
Great company and highly recommended.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

We are delighted with our new doors and…

We are delighted with our new doors and windows. It was a significant project, replacing 19 windows and four doors. The quality of the product installed is outstanding. Jay and Lewis handled the installation, and their professionalism, flexibility and attention to detail was second to none. All our dealings with Haus Installations have been excellent and we would definitely recommend them. We are also about to have cladding, soffits and gutters replaced in the next couple of weeks, again by Haus, and we have no doubt we will have the same excellent service and quality of product.

20 October 2023
Unprompted review
Rated 2 out of 5 stars

I am the law

Service was fine but the director ruined it and that's what I remember, and still remember.

After 7 days he personally wrote and hand delivered a letter quoting sections of the law and personally imposing a fine - no reminders, no contact of any kind. If he had bothered to be courteous, pretty standard for business, and definitely how I run business, he would have found out I was already talking to the sales team actually asking for an invoice to pay. He chose to demand the law instead.

As comedy would have it I also asked for a quote for an extension which I can now afford after the stock market turndown. Guess he won't be getting that 30k job. Well played director - all for a £7.92 fine.

For balance once the sales team had directed me to the invoice, the small print on the rear does state that you will be fined. Basic communication though folk. Gentle reminders. It isn't hard. Life happens to lots of people.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

THOROUGHLY RECOMMEND HAUS - A PROFESSIONAL SERVICE FROM A LOCAL COMPANY.

Haus did an excellent job designing and fitting sofits, gutters, sash windows, front door and 2 large bay windows in our Georgian town house. The 2 front bay windows were especially challenging due to the unusually large size and design needed to be in keeping with the historic appearance of the property.
A good job well done, by a local privately owned company.
Thoroughly recommended.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Thrilled with new composite front door and windows!

Just had a superb new composite front door, upvc back door, a bay window and two other large windows installed/replaced and I’m absolutely thrilled with the quality and of the impeccable standard of fitting!! Top notch guys, a pleasure to have in the house, super clean workers, wouldn’t know they had been they left the place immaculate. I will be using Haus again in the near future to have the rest of the windows replaced and fascias replaced too. I recommend 100% this firm for quality, professionalism and skill.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

From our initial contact with Hous, through to the completion of our installation, the whole process was smooth and trouble free.
We are really pleased with the new back door and replacement window units.
Would definitely use Hous again when we need more work on our home.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

expert installation

the experience from start to finish was seamless with Haus, they were there when they said they would be and were super professional (unlike other window sales people).
the clear fact is we are so impressed with our door we will be going back for windows soon.

10/10 from us!

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship.

Excellent workmanship.
Tidy and polite workmen.
Timekeeping was good.
Competitive price.

24 February 2023
Unprompted review
Haus installations logo

Reply from Haus installations

Thank you for your review. Feedback is very important to us here at Haus Installations.

Rated 5 out of 5 stars

High standard of work

Haus have just completed a rather large job for us where we replaced soffits, facias, guttering, cladding, windows and doors. The workmen worked incredibly hard and have done a fantastic job of it all, paying attention to even small details such as air vents on the outside of the property. Everything has been done to a high standard. Communication from the beginning was excellent and the whole experience has been a good one. None of our requests or questions were too much trouble. We also were impressed that they pay their workers a salary rather than by the hour/ job and do not take a deposit - asking you to pay on completion of the work instead. We would highly recommend their services and will definitely contact them again if we needed further work done in the future.

24 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look