Heirloom Fair Legal  Reviews 

263
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. My details were leaked from a company I used years ago and I didn’t know what to do. The team at Heirloom Fair Legal explained everything in plain English, handled all the paperwork... See more

Company replied

Rated 5 out of 5 stars

After getting a letter about my data being in a breach I was really worried. Rang Heirloom Fair Legal and they were so calm and reassuring straight away. Took the case on no win no fee, kept me update... See more

Company replied

Rated 1 out of 5 stars

Fraudulent access to my details. I have never signed up for this company and even if I did I would represent myself in any PCP car finance claims. Remove my details immediately or I will contact the F... See more

Company replied

Company details

  1. Legal Services

Written by the company

Fairness isn't just in our name -it's the reason we exist. We're here to equip you with the support and tools to pursue fairness and justice across areas of financial law, including motor finance mis-selling, irresponsible lending, and bank fraud.


Contact info

2.9

Average

TrustScore 3 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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2.9

All reviews

(263)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Satisfied Client

I experienced a data breach which made me feel quite upset. Luckily I reached out to Hayes Connor and they reassured me that they would get me the compensation I deserve. Ben Brown was the individual who dealt with my case, it was completely pain free and quick. I really appreciate the work you put in to win my case. I am a very satisfied client.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Quick and very helpful

Quick and very helpful
My case was dealt with in just less than 3/4 months and a settlement was made thank you Ben brown who was my solicitor and guided me throughout my claim.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service provided

Excellent customer service provided. Always made themselves available to deal with any query. Exceptional support from Christine Sabino and the team, always allaying any worries, concerns and fears. We would highly recommend Hays Conner with any data protection queries/issues. They always kept us up-to-date with everything and explained things thoroughly making the process much easier. They took complete control of the situation and updated us accordingly. We can not thank them enough for their support, it had been very much appreciated, Jonathan & Tracey

3 July 2024
Rated 5 out of 5 stars

Great Experience.

My experience with Hayes Connor has been without doubt a rewarding and satisfying journey from front of house to the amazing Benjamin Brown, I cannot praise this firm any higher as to say they’re tremendous in every aspect, please try Hayes Connor before you anywhere else.

1 July 2024
Rated 5 out of 5 stars

A firm of Solicitors who know what they are doing and you can trust.

I was offered assistance by Hayes Connor and was amazed with their efficiency and honesty. They returned e mails and phone calls within hours, not days and weeks as is the norm and were completely honest with me as to my chances and amount of compensation I might get if successful. If I need any further help with anything legal, I won't hesitate to engage them.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Special thanks to Ben Brown

Just wanted to thank Ben Brown at Hayes Connor for settling my claim. He’s been amazing throughout. He was transparent, knowledgeable, informative, courteous and was always at the end of the phone/email when needed. Thanks so much Ben, it’s been a pleasure. I highly, highly recommend.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Ben Brown - Exemplary Professional

12 months ago my world turned upside down, to obtain freedom I had to fight a stalking narcissist. Ben Brown was one of the most caring, hard working professionals I’ve had the privilege working alongside me, to help me fight my battle. Ben assisted in helping me pick the pieces up and rebuild my life and for that, I cannot thank him enough for the support he gave me. It goes without saying, I cannot recommend Ben enough, as he constantly kept me informed and I never once had to chase him for updates, absolutely impeccable service.
Thank you Ben, I’m now back to the person I lost a few years ago and I’ll be forever grateful for what you did for me as you most definitely went above and beyond, an absolute brilliant asset to Hayes Connor.

21 May 2024
Rated 1 out of 5 stars

Contacted hayes about a serious data…

Contacted hayes about a serious data breach, had all the required evidence to show the nature of the breach and was turned down and told there wasnt a claim despite 2 letters being sent to the wrong address disclosing my location and another going to another address.

They didn't even realise that some of the letters made it through until I told them so. That's how thoroughly they looked over my case

The excuse I got was because the other party hadn't acted on the information it would be hard to claim.

Bit of a waste of my time contacting them

22 May 2024
Unprompted review
Rated 5 out of 5 stars

My experience re data breach

Ben was very professional and understanding from start to finish. Regular updates given. Super easy to complete and sign any forms. Always on hand to answer calls. Very happy with the outcome of my case. Highly recommend! Thank you

8 May 2024
Unprompted review

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