Gemma was helpful, making suggestions for where we could go on holiday to fit in with our time scale, somewhere not too far to travel too and also warm. She was also able to tell us about places due t... See more
Company replied
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We have used Hays Aldridge numerous times, holiday bookings and travel money. All the staff are marvellous, attentive, listening to our requests and spend time explaining options. First class, no r... See more
Company replied
We just love popping into Hayes because that’s where our next adventure begins. The team are always attentive to our needs and always steer us in the right destination without busting our budget.
Company replied
The travel advisor Amy was very helpful and patient myself. Initially I wasn't sure whether the price of the river cruise was within budget. I was told that I have a option of paying by direct debit w... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 The Square, WS9 8QS, Aldridge, United Kingdom
- 01922895737
4.9
Excellent
1k reviews
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gemma was
gemma was, as ever, very professional and helpful in all aspects of our booking.
31 July 2026
Reply from Hays Travel - Aldridge
John,
Thank you for your wonderful feedback! We are so pleased to hear that you found our Gemma professional and helpful with your booking. We truly appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
As always profesional ,very frienly and…
As always profesional ,very frienly and nothing we asked was to much to do
25 July 2026
Reply from Hays Travel - Aldridge
Thanks so much for the lovely review
Easy to book
Easy to book. Got a price match which was great.
Made me laugh as I explained I had booked the particular tour as it visits the Ashram in Rishikesh where The Beatles composed the White Album , the young employee said 'oh I know one of the Beatles .....George ...George ...Michael .' Bless her! She is now going to read up !
1 August 2026
Reply from Hays Travel - Aldridge
Thank for the 5 star review, this has made us chuckle :)
Aldridge branch
Gemma at hays aldridge is amazing 👏 🤩 always goes above and beyond and gives her very best opinion everytime
23 July 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Reply from Hays Travel - Aldridge
Thank you for your feedback! We are so pleased to hear that our team was friendly and helpful in guiding you through the process. We appreciate your kind words.
Kind Regards
Gemma
Hays Travel Aldridge
Best service.
I dealt with Laura this time of booking my holiday, she was very friendly, professional, polite & helpful. It is pleasure booking my holidays with Hays Travel Aldridge, I will continue booking with them. Thank you.
16 July 2026
Reply from Hays Travel - Aldridge
Thank you for your wonderful feedback for Laura!
Hays Travel
Very good service
Polite and informative staff
Very helpful and made it easy to book explaining everything
26 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the kind feedback
We came to book Wimbledon last year but…
We came to book Wimbledon last year but couldn’t get the right days for us
We could have booked direct through Newmarket this year but returned back to your Aldridge branch because of our experience last year
To our delight Ruby dealt with us again
She is a credit to your company
She solved all our problems and we booked !!!
Not only that we will stay away from our normal internet abroad holidays and will definitely give your company a go with our next one
26 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Ruby :)
Good customer service
Gemma was very pleasant and helpful. She took time and went above and beyond finding the best holiday for us.
24 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Gemma :)
Knowledgeable staff
Knowledgeable staff, great info and advice. Polite and patient, found us the cruise that fit our budget and expectations
25 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the kind feedback :)
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Jamie from Aldridge
Jamie at your Aldridge branch took note of our preferences and found us the perfect getaway 😍
Jamie was friendly and polite whilst remaining professional.
Being informed of the discount on the holiday money was a bonus which we took full advantage of 😀
16 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely review for Jamie :)
Excellent service and above in everything…
Gemma was over and above in everything she done for us will defiantly be booking our next holiday with her, couldn’t do any better
19 July 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Gemma :)
Friendly Helpful Staff
Very friendly and helpful staff who know how to find the holiday package your after.
8 July 2026
Reply from Hays Travel - Aldridge
Thank you for your fantastic 5-star review!
Hays Travel
Perfect
Perfect. Agent was friendly, knowledgeable and booked my holiday efficiently. Thank you
22 July 2026
Reply from Hays Travel - Aldridge
Mrs Peel,
Thank you for your wonderful feedback! We are so pleased to hear that we was able to assist you efficiently and make your holiday booking a positive experience. We truly appreciate you taking the time to share your kind words.
Kind Regards
Gemma
All the team were involved in booking…
All the team were involved in booking my husbands 70th birthday holiday. Thank you !
15 July 2026
Reply from Hays Travel - Aldridge
Susan,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that our team was involved in booking your husband's special 70th birthday holiday. We hope you both have a truly memorable celebration!
Kind Regards
Hays Travel Hastings
Well done Aldridge
As always, excellent service from the staff at the Aldridge Branch, who are very knowledgeable, efficient and friendly. As I have said before, I wouldn't use any other travel agent. Thank you Laura for completing my latest booking. Well done to all the staff at Aldridge. 5*
16 July 2026
Reply from Hays Travel - Aldridge
Thank you for your fantastic feedback!
Hays Travel
Laura was able to clarify the queries…
Laura was able to clarify the queries we had about our holiday and found us the choice of two lovely holidays that suited our needs. Excellent service all round.
20 July 2026
Reply from Hays Travel - Aldridge
Thank you for your wonderful review!
Hays Travel
Jamie was great
Jamie was great. She looked at lots of holiday options for us, a very bright professional person and sorted what looks like a great place to holiday.
20 July 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
All of the staff are so helpful…
All of the staff are so helpful .friendly and professional
19 July 2026
Reply from Hays Travel - Aldridge
Thankyou so much for the kind feedback :)
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