Hays Travel - Ashton Under Lyne Reviews 

887
TrustScore 5 out of 5

4.9

32B/32C Staveleigh Mall, OL6 7JJ Ashton Under Lyne, GB


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Rated 5 out of 5 stars

Love Hays travel, they have found us some great holidays, the staff are friendly, helpful and very efficient, Nicky, who we saw, is lovely and really knowledgeable. We can’t wait to go away, then back... See more

Company replied

Rated 5 out of 5 stars

We are not used to booking holidays abroad so we went to Hays in Ashton under Lyne. We cannot recommend the staff enough, they found us exactly what we needed for a short break to Barcelona. Helpin... See more

Company replied

Rated 5 out of 5 stars

I have found staff to be curtious and nothing too much trouble. My first contact was to explore possible booking . Subsequently contact with staff has been helpful and today I collected paper copies... See more

Company replied

Rated 5 out of 5 stars

I have been booking with Hays for many years 42 years if my memory serves me, so I think that tells you I think they're excellent. There always happy ,polite and really look after you, and the... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom

  • 0161 6608623

4.9

Excellent

TrustScore 5 out of 5

887 reviews

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4.9

All reviews

(887)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, nothing to much trouble

3 August 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments an for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very good

The staff were very friendly and helpful as always at the Ashton under lyne shop.

10 August 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with us once again, kind regards, Mandy

Rated 5 out of 5 stars

Nicky was superb and very patient…

Nicky was superb and very patient finally finding a holiday

9 August 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience and found our team so helpful in finding your holiday.

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

Excellent service found us the holiday…

Excellent service found us the holiday we were looking for, good affordable accommodation and price.

31 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your wonderful feedback! We are so pleased to hear that we found you the perfect holiday.

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such a positive experience. We truly appreciate your kind words.

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

The agent was excellent and…

The agent was excellent and knowledgeable.

26 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your fantastic review! We are so pleased to hear that you found our agent to be excellent and knowledgeable. Your kind words are greatly appreciated.

Kind Regards
Hays Travel Ashton

Rated 4 out of 5 stars

The lady who helped me

The lady who helped me as much as possible but because I go on holiday alone there wasn't any single rooms available

31 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

We appreciate your feedback and are glad our team member was helpful. We understand it's disappointing when single rooms aren't available for solo travelers. Thank you for booking with Hays!

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

the young lady was very polite and…

the young lady was very polite and helpful

30 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team member to be polite and helpful.

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

Great customer service

Great customer service. Nothing was too much trouble. Ease of booking and good price.

25 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your fantastic feedback! We are so pleased to hear that you found our customer service excellent and the booking process easy and well-priced.

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

Great thanks 👍

21 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Its our pleasure, thank you so much for booking with Hays Travel Ashton

Kind Regards
Hays Travel Ashton

Rated 5 out of 5 stars

Love Hays travel

Love Hays travel, they have found us some great holidays, the staff are friendly, helpful and very efficient, Nicky, who we saw, is lovely and really knowledgeable. We can’t wait to go away, then back at Hays to book our next get away .

26 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very helpful holiday advisor she found…

Very helpful holiday advisor she found us exactly what we were looking for

24 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Listened to our requirements

Listened to our requirements, nothing was too much trouble first class service at Ashton under Lyne branch

18 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very helpful we didn’t know what we…

Very helpful we didn’t know what we wanted and staff spent time exploring different options

25 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Good quick efficient service with a…

Good quick efficient service with a smile

10 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. I will make sure that Nicky receives your feedback, kind regards, Jess

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish when booking our holiday

9 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. I will make sure that Keira receives your feedback, kind regards, Jess

Rated 5 out of 5 stars

This is the second time we've booked…

This is the second time we've booked with Hayes travel this year.
Same agent, same outcome. Excellent. We got what we wanted, same resort same hotel. Can't wait.

14 July 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for booking with us once again. I am so pleased that Nicky has found you what you wanted. Kind Regards, Mandy

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