I phoned with an enquiry about a trip. Karen phoned me back with a fab deal on a holiday which was just what i was looking for. Karen was so helpful and engaging with excellent, friendly communicati... See more
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We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
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My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
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I made my initial inquiry and Leah responded to me very timely. Leah went over and above to ensure my perfect holiday was booked. Leah was professional, attentive, polite and made me feel at ease. I... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
518 reviews
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Prompt and friendly service
Prompt and friendly service. Karen organised everything making the booking process easy and stress free.
20 November 2025
Reply from Hays Travel - Banbridge
Thank you for your review
Karen W was very helpful and went out…
Karen W was very helpful and went out of her way to look after our needs
18 November 2025
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
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We have used Karen to book 2 holidays…
We have used Karen to book 2 holidays within the space of a week. She has been amazing, very knowledgable, very friendly and an all round great service. We have since recommended Karen to friends, who have also booked this week. Can’t thank her enough!
1 November 2025
Reply from Hays Travel - Banbridge
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Simply the best
Good friendly staff, go way and beyond to make sure all your requirements are met. Wouldn't go anywhere else
7 November 2025
Reply from Hays Travel - Banbridge
Thanks you for your review
Karen walsh was amazing took the time…
Karen walsh was amazing took the time to search for our amazing cruise for next yr and offered us the different options nothin was a bother to her .. she is such a beautiful person and so good at her job .. will definitely be bookin with her from now on x
6 November 2025
Reply from Hays Travel - Banbridge
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Well educated friendly staff
Well educated friendly staff that make you feel welcome.
25 October 2025
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Reply from Hays Travel - Banbridge
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The staff member was very helpful and…
The staff member was very helpful and found a holiday that suited us
26 October 2025
Reply from Hays Travel - Banbridge
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Very Helpful
Staff gave lots of holiday options and great advice also answered lots of queries and concerns.
14 October 2025
Reply from Hays Travel - Banbridge
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The knowledge and support of your agent…
The knowledge and support of your agent was just excellent from start to finish, nothing was any trouble for her. She secured us an excellent holiday deal.
19 October 2025
Reply from Hays Travel - Banbridge
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Reply from Hays Travel - Banbridge
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Leah is an absolute gem
Leah is an absolute gem, very friendly and went above and beyond to get me sorted.
14 October 2025
Reply from Hays Travel - Banbridge
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Great service
Great service
When staff said they would email me information, or return a call promptly, they did .
7 October 2025
Reply from Hays Travel - Banbridge
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Professional and comprehensive service.
Very professional and comprehensive company. We booked a 6 week holiday to Australia with them this year and on the basis of that positive experience are booking a cruise at the moment. Leanne has been excellent. Being able to purchase and sell back foreign currency is a useful service.
1 October 2025
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Recommend this travel agent
We use hay Tavel every time we go on a holiday
Ladies are very helpful and there alway smiling
4 October 2025
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Great customer service
Leanne and Karen Lavery were great.
Also the girl who sorted out our spending money was great too.
5 October 2025
Reply from Hays Travel - Banbridge
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Always friendly and helpful service.
27 September 2025
Reply from Hays Travel - Banbridge
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Lovely friendly staff and very helpful
Lovely friendly staff and very helpful. I knew where I wanted to travel, so this made the process quicker and easier for all. I booked with Hayes last year as well because I had a positive experience.
20 September 2025
Reply from Hays Travel - Banbridge
Thank you for your review
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