I've been using Katrina for many years, and I wouldn't book with anyone else. Nothing is ever too much trouble for her, and she always takes the time to answer all of my questions, no matter how b... See more
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Visited your Bexleyheath store yesterday. Saw your assistant Helena. She was excellent ! Every thing I required was dealt with, with no problems! I would recommend this branch of Hays Travel to anyone... See more
Company replied
Fantastic service as always, Sophia went out of her way to help get the best deal on our cruise. Thank you for your help and patience. Wouldn’t go anywhere else to book a holiday 😀
Company replied
The young lady called Amy was very professional, patient and helpful. She found me exactly what I was looking for within my budget. I would definitely use them again - Thanks Amy! you're a star.... See more
Company replied
Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
4.9
Excellent
1k reviews
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Fantastic and helpful
Fantastic service as always, Sophia went out of her way to help get the best deal on our cruise. Thank you for your help and patience. Wouldn’t go anywhere else to book a holiday 😀
26 July 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for taking the time to write such a lovely review , it's very much appreciated and always a pleasure assisting with your holiday plans , Sophia : )
Every holiday I’ve booked with hays…
Every holiday I’ve booked with hays travel has been a great holidays
26 July 2026
Reply from Hays Travel - Bexleyheath
That's wonderful to hear! We're so pleased that every holiday you've booked with us has been a great experience. Thank you for sharing your positive feedback! :)
Great friendly staff!!!
19 July 2026
Reply from Hays Travel - Bexleyheath
Thanks so much for the great review :)
The experience of the staff made our…
The experience of the staff made our visit to Bexleyheath Store extremely easy
25 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for your wonderful feedback! We are delighted to hear that our staff made your visit to our Bexleyheath Store so easy and pleasant.
Denis was very helpful and efficient in…
Denis was very helpful and efficient in his work
25 July 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your wonderful 5-star review! We are so pleased to hear you had a great experience with us :)
It was great book with hays we use hays…
It was great book with hays we use hays every year, and every time it is great, they have lots of time to help you find the best holiday with the best deal, nothing is to problematic and try and find exactly what you want for all people travelling.
10 July 2026
I've been using Katrina for many years
I've been using Katrina for many years, and I wouldn't book with anyone else. Nothing is ever too much trouble for her, and she always takes the time to answer all of my questions, no matter how big or small.
Katrina is friendly, knowledgeable, and goes above and beyond to make the whole booking process easy and stress-free. Her customer service is outstanding, and I always feel confident knowing everything is taken care of.
A well-deserved 5 stars for Katrina! I highly recommend her to anyone looking for exceptional service.
25 July 2026
Reply from Hays Travel - Bexleyheath
Aww Thanks Lyndsey, Lovely review! :) Thank you for booking with me again. x
The young lady called Amy was very…
The young lady called Amy was very professional, patient and helpful. She found me exactly what I was looking for within my budget.
I would definitely use them again - Thanks Amy! you're a star.
Michelle
24 July 2026
Reply from Hays Travel - Bexleyheath
Aww Thanks for the Lovely review, on Amy she is our Super Star apprentice. :)
Pleasant reception and very informative info and guidance rom Sophia
Pleasant reception and very informative
17 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us. Hope you have an amazing Holiday:)
We always go to book our holidays with…
We always go to book our holidays with Samantha as she knows what we are looking for she is very friendly and helpful can’t fault her
22 July 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for booking with us again. :) Really appreciate the comments and the Loyalty.
We went into the Bexleyheath branch…
We went into the Bexleyheath branch just to get some ideas, we spoke to a lovely girl called Amy, and after talking things through with her we booked a cruise,
17 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Amy was friendly
Amy was friendly, polite and very helpful. We had more than one enquiry and she was very patient and answered our questions.
18 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Excellent service as usual well done…
Excellent service as usual well done and thank you Sophie
17 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Very helpful
Very helpful, nothing we asked was too much trouble. Definitely use them again.
14 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Many thanks to Amy for booking the trip…
Many thanks to Amy for booking the trip to Guernsey for me in September great service as always at bexleyheathl
11 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Hayes Bexleyheath
I don’t go anywhere else
Life made too easy when booking
Staff/service experience all in one branch
11 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
It was a lovely experience
It was a lovely experience, a good Travel adviser, sold us everything we needed to know about the hoilday
We booked. Excellent service
10 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us!, i hope you enjoy your holiday and well deserved break! - Helena
Good Service.
Visited your Bexleyheath store yesterday. Saw your assistant Helena. She was excellent ! Every thing I required was dealt with, with no problems! I would recommend this branch of Hays Travel to anyone looking to travel abroad.
8 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us! I hope you enjoy your holiday!! Helena
Hays travel
The rep Frankie was lovely: proficient knowledgable timely patient full of information so I could make informed choices
All with a smile
All the staff very hepful
Booking process quick an simple
1 July 2026
Reply from Hays Travel - Bexleyheath
Thank you for booking with us, i hope you enjoy your time on holiday - Franqui
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