Hays Travel - Blaby Reviews 

970
TrustScore 5 out of 5

5.0

14/15 Johns Court, LE8 4DJ Blaby, GB


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Rated 5 out of 5 stars

The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more

Company replied

Rated 5 out of 5 stars

Hays Travel at Blaby have helped us for our last six package holidays, they take the online guesswork out of the booking whilst saving us money, what could be better. All the staff are so helpful Th... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more

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Rated 5 out of 5 stars

I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more

Company replied


Company details

  1. #20 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #3 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom

  • 01164125871

5.0

Excellent

TrustScore 5 out of 5

970 reviews

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5.0

All reviews

(970)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

As usual when we go into hayes travel…

As usual when we go into hayes travel always a warm welcome and a pleasant smile.Nothing to much trouble, whether booking holiday or need printing or just information. This applies to all the staff we have deals with over the years.As a regular customer we see how they respect any customer who enters the premises. Cannot praise them highly enough. Very satisfied customer.ps.This applies to all staff in blaby .Thank you HAYES TRAVEL.

3 June 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review Peter, it is much appreciated. Lynda :)

Rated 5 out of 5 stars

Kean was lovely he had already sorted…

Kean was lovely he had already sorted the price and I just thought as it’s my 65 birthday go premium and he’s going to email the hotel to let ty know we celebrating
Very quick in and out sorted

25 May 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review Louise, it is much appreciated. Keane :)

Rated 5 out of 5 stars

Lynda helped us to book a Cunard…

Lynda helped us to book a Cunard cruise. She was very helpful and we will certainly be returning soon to book another adventure.

22 May 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave a review its much appreciated. No doubt we will see you again soon for your next Thelma and Louise adventure! Lyn

Rated 5 out of 5 stars

Help booking my cruise

Mollie was very helpful with my cruise booking making sure that I was sure about the cruise I wanted and recommending Viking Cruises. After a lot of time calling Viking she secured a good price and promotion with the help of the Viking representative.

20 May 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review and thank you for coming back to book with me. I'm glad you were very happy with everything and we look forward to welcoming you back into store very soon.

Mollie :)

Rated 5 out of 5 stars

A nice smile when entering the shop

A nice smile when entering the shop. Friendly staff who listen to what sort of holiday you are interested in . Very helpful in finding the right holiday for us . Lynda has put our minds at rest and we are looking forward to our cruise. Knowing all is taken care of . All we have to do is turn up for the coach. It’s all been so easy and completely hassle free our worry of being disabled and a good age . Has not been a problem for us . Thankyou Hay’s Travel and Lynda . It’s so nice to have so much confidence in a company .

20 May 2026
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Reply from Hays Travel - Blaby

thank you so much for such a lovely review. We hope to see you again soon for your next adventure
Lynda

Rated 5 out of 5 stars

The staff are so nice and explained all…

The staff are so nice and explained all the details so easy and clearly will Use them again as we have for some time if all your shops run as good as this one you are on a winner thak you .

9 May 2026
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Reply from Hays Travel - Blaby

Thank you for the lovely feedback Carol, its a pleasure as always to see you and Rita in store :)
Sam

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the excellent service provided by your travel agency.

The booking process was very smooth and easy to complete, and I was very impressed with the professionalism and helpfulness of your staff. Everything was clearly explained, and I felt well supported throughout the entire process.

Thank you for your outstanding service. I would definitely recommend your agency to others and will use your services again in the future.

8 May 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review. We are pleased to hear you were satisfied with your experience with us.

We hope you have a great time and we look forward to seeing you in store again very soon.

Rated 5 out of 5 stars

Yes very helpful staff

Yes very helpful staff, managed to get me booked into same hotel and flights along side my family who booked 3 weeks earlier

7 May 2026
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Reply from Hays Travel - Blaby

Thank you so much for your kind review and we look forward to seeing you in store again soon

Rated 5 out of 5 stars

Great Experience at Hays Travel

We were welcomed by Keane who listened to our requests and found us the perfect holiday. We were very impressed with his knowledge.

5 May 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave a lovely review Barbara it is much appreciated - Keane :)

Rated 5 out of 5 stars

Janine was brilliant

Janine was brilliant, will definitely be using hays again

26 April 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave a lovely review Ashley it is much appreciated - Janine :)

Rated 5 out of 5 stars

Great customer service

Great customer service. Very friendly and nothing was to much trouble. Very thorough and very professional.

1 May 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review Sean, pleasure as always - Lynda :)

Rated 5 out of 5 stars

Great service and booked holiday

Great service and booked holiday

30 April 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review. Always a pleasure. We hope you have a great time and look forward to seeing you soon :)

Evie

Rated 5 out of 5 stars

Keane in the Blaby branch is so very…

Keane in the Blaby branch is so very helpful. You should promote him!

1 May 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review, and thank you for coming back to book. We really hope you have a great time and look forward to seeing you soon.

Keane :)

Rated 5 out of 5 stars

We love booking with Sam

We love booking with Sam, she knows what we need for a holiday and is really helpful with all our questions. We love having a real point of contact rather a virtual service.

30 April 2026
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Reply from Hays Travel - Blaby

Thanks for your kind review and I look forward to seeing you in store again soon - Sam

Rated 5 out of 5 stars

Very helpful

Very helpful , taking time to make sure I have the right holiday for me

10 April 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review. We hope you have a wonderful time and look forward to welcoming you back into store very soon.

Keane :)

Rated 5 out of 5 stars

The lady listened to our requirements…

The lady listened to our requirements and soon had everything available for us to book. She advised us of a better room for tge same price.

20 April 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for booking with us and for leaving your lovely review.

We hope you have a great time and look forward to welcoming you back into store again soon.

Sam :)

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