Hays Travel - Blaby Reviews 

969
TrustScore 5 out of 5

5.0

14/15 Johns Court, LE8 4DJ Blaby, GB


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Rated 5 out of 5 stars

The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more

Company replied

Rated 5 out of 5 stars

Hays Travel at Blaby have helped us for our last six package holidays, they take the online guesswork out of the booking whilst saving us money, what could be better. All the staff are so helpful Th... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more

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Rated 5 out of 5 stars

I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom

  • 01164125871

5.0

Excellent

TrustScore 5 out of 5

969 reviews

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5.0

All reviews

(969)

125,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Isobelle

Isobelle, helped us find the holiday we were looking for, even though when we walked in we didn’t know where we wanted to go.
Five stars all the way! The service, Isobelle’s knowledge , and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know.”

2 February 2026
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Reply from Hays Travel - Blaby

Thank you so much for taking the time to leave such a lovely review. I hope you have the most amazing time on your holiday and look forward to seeing you again soon ! Don't forget I want to see lots of pictures! :) Isobelle

Rated 5 out of 5 stars

All ways helpful and kind staff

Sam was very helpful with giving us time to choose our dates for holiday, and getting us the best deals

3 March 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review, we look forward to welcoming you into the store again :)

Rated 5 out of 5 stars

Holiday booking

Sam was great. She was thorough with explaining and giving advice. Stress free!

1 March 2026
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Reply from Hays Travel - Blaby

Thank you so much for coming to book with us, it was a pleasure to have you in store.

We hope you have a great time and look forward to welcoming you in store again soon.

Sam :)

Rated 5 out of 5 stars

Very efficient and courteous adviser

Very efficient and courteous adviser, leaving nothing to chance.

28 February 2026
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Reply from Hays Travel - Blaby

Thank you for leaving your review, we hope you have a great time and look forward to welcoming you in store again soon.

Keane :)

Rated 5 out of 5 stars

Only the best

I think think this team in Blaby has got to be the best within the group of Hays Travel...FANTASTIC group.Just carry on doing what you do best.P&C,H

28 February 2026
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Reply from Hays Travel - Blaby

Pleasure as always :) look forward to seeing you again soon

Rated 5 out of 5 stars

Janine was very friendly and…

Janine was very friendly and knowledgeably and really helped us to select a holiday that suited our requirements.

25 February 2026
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Reply from Hays Travel - Blaby

Thank you for your review and for booking with us.

We hope you have a great time and look forward to welcoming you in store again soon.

Janine :)

Rated 5 out of 5 stars

Lynda sorted us once again…

Lynda sorted us once again even though we didn’t know what we wanted. Thanks for your patience

25 February 2026
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Reply from Hays Travel - Blaby

Thank you for leaving a lovely review & for booking with us again.

We hope you have a lovely time!!

Lyn :)

Rated 5 out of 5 stars

Wouldnt go anywhere else .

We have booked our holidays now with Hays Travel for the past 5 years and wouldnt go anywhere else . Mollie and her team do an excellent job and go out of there way to make sure the holiday meets all our needs . our last holiday we booked we didnt even have to leave home from booking to payment . Excellent service .

22 February 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave us a lovely review Mr Splevings it was a pleasure as always. Mollie :)

Rated 5 out of 5 stars

Great service

We had great service from hayes travel yesterday in store, our representative Isobell went out her way to book our holiday for us she was very professional and very helpful throughout the process-I would 100% recommend using Hayes Travel
Thank you once again for all the help received yesterday!

20 February 2026
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Reply from Hays Travel - Blaby

Thank you so much Hasmita for a lovely review. I hope you have an amazing time away and we will see you soon hopefully :) Isobelle

Rated 5 out of 5 stars

Very helpful and friendly

They where really good, very patient and friendly answered all our questions , normally book with hays as allways very helpful

20 February 2026
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Reply from Hays Travel - Blaby

Thank you for the lovely review. I'm so pleased we managed get your holiday booked. Have the best time and bring me back lots of pictures :) Isobelle

Rated 5 out of 5 stars

Excellent service!

This is the second holiday, this month, that I have booked with Hays Travel in Blaby. Janine dealt with my booking and once again was extremely friendly and efficient. All my queries were answered promptly. I can highly recommend both Hays Travel, and Janine in particular.

19 February 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review and I look forward to seeing you in store again soon - Janine

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Came here to book our first family holiday and isobelle was amazing she took all the stress away and got us exactly what we wanted in our budget. Will be back to book our next holiday here, thank you.

14 February 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review and I look forward to seeing you in store again soon - Isobelle.

Rated 5 out of 5 stars

Excellent

We called into the Blaby branch and was looked after by Lynda who was outstanding, absolutely amazing, she took her time choosing the right holiday for us. Brilliant holiday booked.

15 February 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review and I look forward to seeing you in store again soon - Lynda

Rated 5 out of 5 stars

Brilliant service once again from Sam,

Brilliant service once again from Sam,
made to feel welcome by all staff, they are a credit to Hays Travel.

14 February 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review and I look forward to seeing you in store again soon - Sam

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