From entering Hays we were guided through options for a holiday thoroughly by Ruby. She looked at many resorts with us and we were very happy with the one we finally chose. Thank you Ruby and Hays Tra... See more
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Laura provided everything we asked for in our holiday. I had specific requirements and was happy with the whole process from enquiry to booking and payments. Felt very personal and seamless
Company replied
The young lady who served us was excellent (think she was called Jodi?) She was very polite, always smiling, very knowledgeable and had a great deal of patience for a very indecisive family! 🤣.
Company replied
I recently used Hays Travel again for my holiday booking, and once more, the service provided by Owen was excellent from start to finish. He is friendly, professional, and really took the time to und... See more
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Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 King William Street, BB1 7DP, Blackburn, United Kingdom
- 01254366237
4.9
Excellent
607 reviews
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From entering Hays we were guided…
From entering Hays we were guided through options for a holiday thoroughly by Ruby. She looked at many resorts with us and we were very happy with the one we finally chose. Thank you Ruby and Hays Travel
26 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such thorough guidance and helped you find the perfect holiday. We appreciate your kind words.
It was a complete happy experience.
It was a complete happy experience.
We were given plenty of time to make our decision.
26 July 2026
Reply from Hays Travel - Blackburn
We are so pleased to hear that you had a completely happy experience with us. We always aim to provide ample time for our customers to make their decisions.
Paul& Chris cruising
Just top quality service especially Steph she is great to deal with great personality Plus also Blackburn branch looking great after refurbishment
23 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that our team provided top-quality service. We're also glad you like the refurbishment!
Kind Regards
Hays Travel Blackburn
Very helpful in getting me and
Very helpful in getting me and. my family the best deal on a an all inclusive holiday.
21 July 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful review! We are so pleased we could help you and your family find the perfect all-inclusive holiday.
Steph always goes above and beyond
Steph always goes above and beyond, she is always cheerful and always finds a holiday suitable for us.
19 July 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful feedback! We are so happy to hear that you consistently have great experiences with us. It's always a pleasure to help you find the perfect holiday.
Laura provided everything we asked for…
Laura provided everything we asked for in our holiday. I had specific requirements and was happy with the whole process from enquiry to booking and payments. Felt very personal and seamless
19 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are delighted to hear that we were able to provide everything you asked for and that you were happy with the whole process. We appreciate your kind words about the personal and seamless experience.
Reply from Hays Travel - Blackburn
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were helpful and made your booking experience easy
Jill from the Blackburn office is…
Jill from the Blackburn office is amazing, very easy to deal with and extremely helpful
11 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are so pleased to hear that our team member was easy to deal with and extremely helpful.
Got a fantastic price for a Japan…
Got a fantastic price for a Japan holiday for next year. Staff worked really hard putting a package together for us.
5 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are so pleased we could put together such a fantastic Japan holiday package for you at a great price. We hope you have an amazing trip!
The young lady who served us was…
The young lady who served us was excellent (think she was called Jodi?) She was very polite, always smiling, very knowledgeable and had a great deal of patience for a very indecisive family! 🤣.
12 July 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team member Ruby provided such excellent service.
the staff are always nice
the staff are always nice, friendly and polite. they go out of their way to be helpful.
11 July 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful feedback! We are delighted to hear that our team is always nice, friendly, and polite, and goes out of their way to be helpful.
Reply from Hays Travel - Blackburn
We are so pleased to hear that we exceeded your expectations with your request. Thank you for sharing your positive experience with us!
Jade was polite
Jade was polite, friendly and easy to talk to. She dealt with my booking quickly
I had already found where I wanted to go on easyjets website. I find it easier for hays staff to do the booking as I can't always read the wording on my phone. The staff are always helpful
8 July 2026
Reply from Hays Travel - Blackburn
Thank you for your lovely review! I'm so glad our Jade could assist you with your booking quickly and make the process easier for you. We appreciate your kind words.
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such a positive experience.
The one member of staff we always go to…
The one member of staff we always go to she goes out of her way to help us find the holiday to suit us!
28 June 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful feedback! We are so pleased to hear that Jill consistently goes out of her way to help you find the perfect holiday that suits your needs.
Thank you for making our booking experience easy
Laura and Owen assisted us making the whole experience easy and enabled us to book a family holiday for October 2026
Thank you
6 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful review! We are so pleased that we could make booking your family holiday for October 2026 an easy experience. We appreciate your kind words!
Kind Regards
Hays Travel Blackburn
We were treated with courtesy and…
We were treated with courtesy and patience advised to change hotel we had picked to much better one a very pleased experience
3 July 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful feedback! We are so pleased to hear that you were treated with courtesy and patience, and that we could help you find a much better hotel.
The staff in hays travel blackburn are…
The staff in hays travel blackburn are amazing so helpful and nothing ever to much always a happy enviroment wouldnt go anywere else to book my holiday
26 June 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently have such positive experiences with our team and appreciate your loyalty.
Kind Regards
Hays Travel Blackburn
Johnny boy
Fantastic service Ruby was excellent helpful nothing was any trouble to her brilliant from start to finish would recommend to anyone 😀 👍
2 July 2026
Reply from Hays Travel - Blackburn
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience and that our service was brilliant from start to finish. We truly appreciate your recommendation!
Kind Regards
Hays Travel Blackburn
Hays Blackburn Branch
Hays Blackburn Branch
We can highly recommend Hays Travel. We recently visited and the staff were very helpful and cheerful and made sure we found the holiday we wanted.
30 June 2026
Reply from Hays Travel - Blackburn
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and cheerful in finding the perfect holiday for you.
Kind Regards
Hays Travel Blackburn
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