Always use Hays travel (my local Branch being in Blandford Forum Dorset ) as all I need to do is give them the info and they do the rest, searching for best deals right through to the end result. Alw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Erin made booking our city break so easy. Her knowledge helped us pick a great hotel in an amazing location. Fantastic service
Company replied
Beth is always very, helpful, efficient and cheerful! We would always book with her at Hays as we have complete confidence in her expertise~!
Company replied
Beth - Blandford Office. What an asset Beth is! We booked two cruises via Beth following an expo at Huish Park in Yeovil in February 2025. She went above and beyond to make sure everything was p... See more
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Salisbury Street, DT11 7AU, Blandford, United Kingdom
- 01258 451358
4.9
Excellent
431 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HAPPY TRAVELER
ELLE WAS EXTREMELY HELPFUL AND WAS ABLE TO SHOW ME ALL ASPECTS TO OUR BOOKING I COULDNT BELIEVE THAT ELLE WAS A TRAINEE WITH THE WAY SHE FLEW THROUGH THE BOOKING EXCELLENT WORK ELLE
13 June 2025
Reply from Hays Travel - Blandford
Good morning Mr & Mrs Noble,
Thank you very much for taking the time to leave this amazing 5* review!
I am so pleased we managed to get everything all booked for you - the only thing you need now is your currency!
I look forward to speaking with you in the future :)
Kind regards,
Ellie
Super friendly and professional.
11 June 2025
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for taking the time to leave us a 5* review. We look forward to seeing you soon, Danielle
Jade was extremely helpful and…
Jade was extremely helpful and knowledgeable with the booking of our mini cruise. Lovely, friendly service would highly recommend.
29 May 2025
Reply from Hays Travel - Blandford
Hello Tracey,
Thank you so much for leaving a lovely review!
It was my pleasure to book you your first cruise.
I look forward to speaking to you soon :)
Jade
Amazing team
Amazing team, really knowledgeable and personable. Booked the holiday of a lifetime and felt in safe hands!
16 May 2025
Reply from Hays Travel - Blandford
Good afternoon James,
Thank you for taking the time to leave this 5* review!
I am so pleased we managed to get your holiday all booked - I'm sure you'll have a magical time!
I look forward to speaking with you soon!
Kind regards,
Ellie
Hays travel Blandford are really…helpful
Hays travel Blandford are really helpful and friendly they can't do enough for you they do everything for you I would highly recommend them
14 May 2025
Reply from Hays Travel - Blandford
Good afternoon, thank you so much for taking the time to leave a 5* review. As you know, we do pride ourselves on excellent customer service so I am happy you gave us 5* and it is always a pleasure to help you with your cruises. Take care, see you soon, Danielle
Ellie was extremely helpful and…
Ellie was extremely helpful and patient. Ultimately she was able to provide exactly what we asked for. Thank you
20 May 2025
Reply from Hays Travel - Blandford
Good afternoon Kevin,
Thank you for taking the time to leave this lovely 5* review!
I am so pleased we managed to get your cruise all booked - I'm sure you'll have a fantastic time!
I look forward to speaking with you in the future :)
Kind regards,
Ellie
World cruise
Well what can I say apart from how fantastic Hays Travel Blandford is there knowledge of cruising is outstanding and the staff are so friendly and exceptionally knowledgeable to make your cruise in amazing experience definitely in safe hands with hay travel in blandford office and a big thank you to our agent Ellie for setting up our trips and to the other members of staff to
9 May 2025
Reply from Hays Travel - Blandford
Good morning Diane,
Thank you so much for taking the time to leave this lovely 5* review!
I am so pleased we managed to get both of your trips sorted for you - not long to wait now!
I look forward to speaking with you soon!
Kind regards,
Ellie :)
Simply the best
Staff were very friendly and professional and helped with all my questions and queries.
9 May 2025
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for taking the time to leave me a review. I am glad you had a good experience with us in store and thank you for your custom. We look forward to seeing you soon. Danielle
Customer care
Danielle was very, very helpful and extremely efficient. Would certainly recommend Hays Travel to anyone.
4 May 2025
Reply from Hays Travel - Blandford
Good afternoon Mary, thank you for your review. It was lovely to meet you and your friend on Saturday and I hope you are both looking forward to your much deserved break. See you soon, Danielle
From the moment we spoke to our…
From the moment we spoke to our advisor, she was extremely friendly and helpful. She listened to our requirements and persevered in her searches until she found a solution to our needs.
29 April 2025
Reply from Hays Travel - Blandford
Morning Julie!
Thank you for your lovely review.
It was my pleasure to book your holiday for you!
I look forward to seeing you soon.
Kind Regards,
Jade
Holiday
Danielle booked our family holiday for 2026, plus we booked a cruise for this June 2025 very excited!
Danielle
listens to exactly what we request and we find the whole process is dealt with so efficiently and the choices including payment scheme so helpful. Highly recommend Hays and of course Danielle.
Regards
Clare
26 April 2025
Reply from Hays Travel - Blandford
Hi Clare, thank you for taking the time to leave me a review. It was a pleasure as always to help you plan your birthday holiday for you and your family. We hope you are looking forward to it. Speak soon, Danielle
Thank you Hays Travel
The staff are knowledgeable and friendly, Beth is willing to work hard to acheive a good outcome, to which I am grateful.
25 April 2025
Reply from Hays Travel - Blandford
Dear Mr Carter,
Thank you for your kind 5* review, I am glad you are happy with the holiday booked and what an exciting one to look forward to!
Kind regards,
Beth
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for your kind 5* review, I'm glad you were happy with our service.
Kind regards,
Beth
Very helpful & informative staff
30 March 2025
Reply from Hays Travel - Blandford
Thank you so much for your lovely review!
It was our pleasure to book your holiday for you.
We look forward to seeing you soon :)
Jade
Caribbean cruise with P&O Jan 2026
Beth was very helpful and booking went without a hitch
30 March 2025
Reply from Hays Travel - Blandford
Good morning Alison,
Thank you for your kind 5* review, I'm glad you were happy with my service.
Kind regards,
Beth
I originally got quotes from a phone…
I originally got quotes from a phone call which were exactly what I asked for as well as a few options that were slightly different from the requirements I set. This was amazing though and I'm very grateful they did. They were very helpful in the branch and made sure I knew exactly what I was getting. They were all very knowledgeable, friendly and helpful. Thank you all for the help
20 March 2025
Reply from Hays Travel - Blandford
Good afternoon,
Thank you for taking the time to leave us such a lovely review. We pride ourselves on excellent customer service so I am really pleased you had a 5* experience. We hope you are looking forward to your holiday to Tenerife.
If we can be of any assistance please do let us know. We will be in touch with you closer to the time when your tickets are ready.
See you soon,
Danielle
I Always get great service in Hays
I Always get great service in Hays. Nothing is too much trouble, staff always listen and do their best to fulfill my needs. There’s always great deals with currency as well. A very satisfied happy customer!
27 March 2025
Reply from Hays Travel - Blandford
Good afternoon Mrs Harding,
Thank you for reviewing the service you received in store. We value your regular custom and it is always a pleasure to help you with you holidays. I hope you are looking forward to your holiday to Malta.
See you soon,
Danielle
Reply from Hays Travel - Blandford
Hi Sandie,
Thank you so much for your kind review, I am glad I was able to help book this holiday for you. What an amazing one it will be!
Kind regards,
Beth
Reply from Hays Travel - Blandford
Hello Stuart,
Thank you for your review.
We look forward to seeing you soon.
Kind Regards,
Jade
Reply from Hays Travel - Blandford
Good morning, thank you for taking the time to leave me a review. I am so pleased we managed to get this cruise booked for you. I hope you are both looking forward to it. See you soon, Danielle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.