Went to get a quote for the same holiday we had just been on with TUI. surprisingly the response was unbelievably rubbish. Left and went to Hays and had a completely different experience. We were so... See more
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See what reviewers are saying
I wanted to book a holiday around next year's eclipse and virtually all hotels or flights are fully booked already. Lucie spent 2 hours with me sorting out how we could do it with total patience, gre... See more
Company replied
Lucie in the Bognor Regis Hays office was outstanding!!! My partner and I went in there just to see uf you could compete with the Internet prices, not only did you compete with them but surpassed the... See more
Company replied
The staff are always very friendly in the Bognor branch and Shan went out of her way to make sure she found us a cabin on the cruise we wanted that suited us, especially as there were very few left. S... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 London Road, PO21 1PY, Bognor Regis, United Kingdom
- 01243 887164
4.9
Excellent
978 reviews
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We had a brilliant response booking our…
We had a brilliant response booking our holiday we had decided on one holiday but unfortunately it wasn’t right for us the lady in the shop spent nearly an hour looking for the right holiday which ended up just what we wanted excellent service would alway use Hays Travel.
14 November 2025
Reply from Hays Travel - Bognor Regis
Thank you :) it is always lovely helping you find your holiday
Polite and friendly staff
Polite and friendly staff. Great service and advice. Relaxed atmosphere, no pressure.
2 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Lucie in Bognor was so helpful and…
Lucie in Bognor was so helpful and knowledgeable which made us book straight away
It was great that she had first hand experience of the ship we booked and wouldn't hesitate in recommending Lucie and the bognor store
27 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review - I'm sure you'll have a fantastic holiday :)
Amazing as always this is now the sixth…
Amazing as always this is now the sixth cruise that I have booked with them within the last six months and all have been faultless. Looking forward to our adventures ahead would highly recommend. hays travel Bognor.
1 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review - lot's of exciting cruises to go on :)
Happy
Sian was very helpful and knowledgeable about cruising. We have booked a cruise which is just where we want to visit
7 November 2025
Reply from Hays Travel - Bognor Regis
Thank you so much it was lovely helping you book your cruise :)
I use Hays all the time and they are…
I use Hays all the time and they are extremely helpful and ever so friendly, they make me feel so welcome every time. And that’s why I keep coming back :)
7 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Booking at a sad time
Kelsey was an efficient and proactive agent, kniwing i had just heard that my much younger brother had died abroad.
She dealt with my uncertain manner very professionally.
I had forgotten that I like to order lighter food on a long flight and Kelsey asked for my preference; much appreciated.
1 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your feedback :)
Great service - again
Great service. We’ve used Hay’s before and find the team very helpful and friendly, offering a great range of options.
5 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
The customer service was fantastic…
The customer service was fantastic nothing was a problem
29 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review
Yearly travel insurance
David was very helpful supplying me with all information required for helping me arrange our yearly travel insurance
2 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
Always a warm welcome from the tram at…
Always a warm welcome from the tram at the Bognor Regis branch. Wouldn’t book anywhere else. Their friendliness and professionalism is truly lovely to experience. They give excellent advice which is open and honest so you don’t feel they are trying to upsell. They want the best for you. Big shout out to Lucy and Sian
2 November 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
The team are just brilliant
The team are just brilliant. Very friendly,professional and courteous. Sian was brilliant in arranging our trip and would highly recommend Hays, Bognor Regis.
28 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
Great service
Sorted the holiday we wanted quickly and even price matched to our online find within £20
24 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
So helpful and found us what we hope…
So helpful and found us what we hope will be a relaxing holiday
25 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
Reply from Hays Travel - Bognor Regis
Thank you for your review :)
Thay we're very helpful very friendly i…
Thay we're very helpful very friendly i would use then again.
22 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Best travel agents in Bognor
Very helpful and patient and always a smile . Nothing is to much
21 October 2025
Reply from Hays Travel - Bognor Regis
Thank you so much for your feedback! - David
barbados
very professional and spent a long time with us to make sure we ended up with an excellent package for our holiday
18 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Excellent customer service from jackie
Excellent customer service from Jackie. Very professional, knowledgeable and friendly & she took the time to help find the best hotel and deal for me.... Very happy!
8 October 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
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