Although I haven't used all the assistants in the shop, they are always so nice and friendly when I've been in . Trisha in Buckie is always so friendly and also very helpful and knowledgeable, I have... See more
Company replied
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See what reviewers are saying
We have booked 2 holidays with hays travel Buckie and Vykky has been amazing each time! Worked with us when we hand no clue where in the world we wanted to visit next. And there price match with compe... See more
Company replied
Very happy with Hays travel Vykky made things so easy for us Special thanks to Vykky Buckie Hays travel from 9 happy ladies so looking forward to our break in Berlin 2027
Company replied
Very professional, understood what we were looking for , exceptional service nothing was to much bother even booked our seats . So easy no need to be on the Internet for hours sorting our holiday ou... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 East Church street, AB56 1EX, Buckie, United Kingdom
- 01542898286
4.9
Excellent
584 reviews
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Helpful
Very good customer service the woman took her time explained everything clear to us thankyou
30 October 2025
Reply from Hays Travel - Buckie
Thank you for the positive review it was a pleasure booking your holiday :)
Very good customer service nothing is…
Very good customer service nothing is too much trouble for the staff
23 October 2025
Reply from Hays Travel - Buckie
Thank you for the positive review it was a pleasure booking your holiday :)
It was very good
It was very good, and they were very lovely to speak to.
Got all my questioned answered and didnt feel hurried
21 October 2025
Reply from Hays Travel - Buckie
Thank you for the positive review it was a pleasure booking your holiday :)
As always Trisha at the Buckie branch…
As always Trisha at the Buckie branch was great
19 October 2025
Reply from Hays Travel - Buckie
Thank you for the positive review it was a pleasure booking your holiday :) - Trisha
Professional, helpful, patience of saints and friendly
As always the quines are super helpful and really patient with all my stupid questions. Friendly professional service.
15 October 2025
Reply from Hays Travel - Buckie
Thank you for the lovely review it was a pleasure booking your holiday, we can't wait to hear all about it :)
Reply from Hays Travel - Buckie
Thank you for the positive review its a pleasure booking your holidays :)
Canadian Rockiesrom initial contact and our basic…
From initial contact and our basic enquiry, Vikky could not have been more helpful or resourceful in finding exactly the Canadian trip we wanted but didn't know where to begin.
So professional in arranging the holiday with local flights and guiding us through different insurance options.
Our first trip abroad in a long time and so very happy we choose Hays and Vikky, a credit to the business.
13 October 2025
Unprompted review
Reply from Hays Travel - Buckie
Thank you for the lovely review it was a pleasure booking your holiday :) - Vykky.
Booking a holiday
Vykky made booking my holiday easy and stress free. Explained everything to me and made sure i had insurance sorted aswell. Would defo book again.
9 October 2025
Reply from Hays Travel - Buckie
Thank you for the lovely review it was a pleasure booking your holiday :) - Vykky.
Customer service excellent from all…
Customer service excellent from all staff.. Third time booking, would not book on line, great to have face to face to discuss and advise.. New look store great.
8 October 2025
Reply from Hays Travel - Buckie
Thank you for the lovely review it was a pleasure booking your holiday :) - Vykky.
Really nice quines at the buckie office…
Really nice quines at the buckie office and trisha always gets us good deals for holidays and nice hotels .
28 September 2025
Reply from Hays Travel - Buckie
Thank you it was a pleasure booking your holiday :)
Great communication and customer services.
Great communication with travel agent Trisha. We told her exactly what we want and she found the perfect holiday. Very understanding of are needs for the holiday and never felt rushed at any point of the booking process. Customer service was excellent.
28 September 2025
Reply from Hays Travel - Buckie
Thank you for the positive feedback, it was a pleasure to book your holiday :) - Trisha.
Trisha knows her stuff and I give her…
Trisha knows her stuff and I give her ten out of ten. Thankyou
20 September 2025
Reply from Hays Travel - Buckie
Thank you for the positive feedback, it was a pleasure to book your holiday :) - Trisha.
As usual great help from the girls…
As usual great help from the girls especially Trisha to get the cruise we wanted.
Many thanks
Mary Ewen
19 September 2025
Reply from Hays Travel - Buckie
Thank you for the positive feedback, it was a pleasure to book your holiday :) - Trisha.
Had a fantastic experience at Hay’s…
Had a fantastic experience at Hay’s travel in Buckie, could not thank Trisha enough. Her service was un matched, have already been recommending all friend and family to go and see her. Eternally grateful.
16 September 2025
Reply from Hays Travel - Buckie
Thank you for the positive feedback, it was a pleasure to book your holiday :) - Trisha.
Easy to book cruise we wanted
Easy to book cruise we wanted. Very helpful travel representative
14 September 2025
Reply from Hays Travel - Buckie
Thank you for the positive feedback, it was a pleasure to book your holiday :)
Fantastic!
Fantastic service, I was given exactly what I asked for and Julia was so very helpful. The whole process of finding, booking and paying was easy I'm glad I used Hays Buckie.
12 September 2025
Reply from Hays Travel - Buckie
Thankyou for your kind feedback,I am sure you will all have a great time when you go :)
Holiday booking for new year
Went in for some information on a holiday to Morocco for new year and walked out very pleased with the service I received. Very helpful on local activities and hotels to choose from. Would highly recommend.
12 September 2025
Reply from Hays Travel - Buckie
Thankyou for your kind feedback :)
Very helpful and gave us all the…
Very helpful and gave us all the information we needed . We will be back
2 September 2025
Reply from Hays Travel - Buckie
Thankyou for your kind feedback :)
Excellent Service & Friendly Efficient Staff
Very quick, relaxed environment and efficient and friendly staff. Also got travel money at same time and again, very efficient and friendly service.
6 September 2025
Reply from Hays Travel - Buckie
Thankyou for your kind feedback,I am sure you will have a great time when you go :)
The girls at Buckie are always…
The girls at Buckie are always extremely helpful and meet all our expectations and we will continue to use them for future holidays.
28 August 2025
Reply from Hays Travel - Buckie
Thankyou for your kind feedback it was a pleasure as always getting your holiday booked :)
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