Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more
Company replied
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Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
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Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
We are not tech savvy but that has not - to date- prevented any of the staff helping us to achieve our goals where holiday bookings etc are concerned We walk into a calm and friendly environment w... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
- 01298807506
5.0
Excellent
752 reviews
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Reply from Hays Travel - Buxton
Thank you for your lovely comments - It is always a pleasure to assist you with your holidays - Claire
Good staff pleasant and friendly could…
Good staff pleasant and friendly could not fault it
3 April 2026
Reply from Hays Travel - Buxton
Christopher,
We appreciate you sharing your positive experience with our team; we are so glad that you found them helpful and pleasant. Thanks Olivia
Good overall but not for package holidays.
Generally very good. But find it more difficult to deal with than dealing direct with package holiday companies. Hence four stars. Woonsocket use again for package holidays.
2 April 2026
Unprompted review
Reply from Hays Travel - Buxton
Thank you for your feedback
Georgia was very pleasant and helpful…
Georgia was very pleasant and helpful and booked our holiday very quickly and efficiently
18 March 2026
Reply from Hays Travel - Buxton
Thank you for your lovely comments - It was a pleasure to assist you with your holiday - Georgia
No question too silly or too big to solve...
Tina and the team have always been very helpful in providing a wide range of options for us to go away and consider, any questions were quickly answered and it helped us to book for the second time with Hays.
28 March 2026
Reply from Hays Travel - Buxton
We appreciate you taking the time to leave us such a complimentary review. We're so glad that we could provide you with great options and answer your questions, leading to your second booking with us! It was my pleasure to help you. If you need any more help , please let me know. Thanks Tina
Tina was lovely and help us find a…
Tina was lovely and help us find a holiday what suited us
29 March 2026
Reply from Hays Travel - Buxton
We're so happy we could assist you in finding a holiday that suited your needs. Thank you for your kind review; we appreciate it. If you need any more help, please let me know. Many Thanks Tina
Another great service from Alex at the…
Another great service from Alex at the Buxton branch. Always friendly, polite and professional. Third time using Alex and each time she has been very patient dealing with our requests . An asset to the company. Thank you.
29 March 2026
Reply from Hays Travel - Buxton
Thank you for your lovely comments - It is always a pleasure to assist you with your holidays - Claire
Got back quickly with a price
Got back quickly with a price, everything done quickly and efficiently.
25 March 2026
Reply from Hays Travel - Buxton
LD,
We appreciate you taking the time to leave us this wonderful review. We're so glad everything was done quickly and efficiently for you.
Kind regards
Erin
Hays Travel
Reply from Hays Travel - Buxton
We appreciate your positive feedback and are so happy we met your expectations; thank you for taking the time to leave us a review. If you need any more help , please let me know. Thanks Tina
Great Service and superb support
Great Service and superb support to find the best deal . Only book with Hays in Buxton lovely friendly and helpful staff. Thank you Alex
19 March 2026
Reply from Hays Travel - Buxton
Thank you so much for taking the time to post this review. It was a pleasure to assist you with another lovely holiday - Alex
Always good service friendly ladies…
Always good service friendly ladies always finds a brilliant holiday xx
19 March 2026
Reply from Hays Travel - Buxton
We appreciate you taking the time to leave us a review. We're so happy to hear that you consistently receive brilliant holidays and friendly service. Many Thanks Tina
Hays Travel the representatives in the…
Hays Travel the representatives in the Buxton Office are fantastic.
They helped us out with all the situations that developed especially the ones that caused our delay in Singapore due to the middle east crisis. Many thanks. Kay &Richard
18 March 2026
Unprompted review
Reply from Hays Travel - Buxton
Thank you for your kind comments. We are delighted that you are safely home after your unexpectedly extended holiday ! Alex
We always book our coach trips via Hayes Travel..…
We always book our coach trips via Hayes Travel. When we lived in Bridlington, & will continue to do so now we are in Glossop.
We went to Hayes in Buxton, where we were greeted by Tina. So many things to sort out: twin room for brother and sister. Both Vegetarian. Coach seats, lifts to all floors, & the date & destination we would like..Tina was great! Easy to talk to, friendly, so very helpful, & ticked all the boxes with our requirements, we were so pleased with the service & professional calibre of Tina, she deserves a personal mention.
Looking forward to our holiday!! Thank you Hayes!
17 March 2026
Reply from Hays Travel - Buxton
Victoria,
We're happy to hear that you consistently book your trips with us. It's great to know that our Tina in Buxton was so helpful in arranging your holiday, meeting all your specific needs. We appreciate your kind words and hope you enjoy your holiday! Many Thanks Tina
Reply from Hays Travel - Buxton
Michael,
We appreciate your positive feedback regarding our knowledgeable staff and pleasant atmosphere. Thank you!
buxton, Hays Travel
Reply from Hays Travel - Buxton
Thanks for taking the time to leave a review. If you need any more help, please let us know. Thanks
Reply from Hays Travel - Buxton
Thank you so much for your kind comments - It was a pleasure to assist with another lovely holiday
Erin was excellent she dealt with us politely and efficiently
Erin was excellent she dealt with our holiday very efficiently and was most curiou
7 March 2026
Reply from Hays Travel - Buxton
Mr Walker,
We appreciate you taking the time to leave us this lovely feedback. I am so pleased that the booking process was efficient for you.
Erin , Hays Travel
Georgia excellent as always
Georgia excellent as always. Professional, knowledgeable and when we came across an issue was straight in touch to sort a work around. Would recommend. Thank you!
5 March 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback. So glad we could get you sorted. Thanks again for booking with us :)
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