Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more
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Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
Company replied
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
- 01298807506
4.9
Excellent
747 reviews
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As always Brilliant..
13 January 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - It was a pleasure to assist you with your holiday plans! -Claire
Very pleasant & helpful people at…
Very pleasant & helpful people at Buxton Hays Travel
4 January 2026
Buxton Branch
Georgia and Erin in the Buxton branch were excellent. They were both very helpful and got all the information that I’d asked for and emailed it to me within an hour. When I went to book my holiday Erin gave me a lot more info about where we are going.
4 January 2026
Reply from Hays Travel - Buxton
Miss Rebecca Birchenough,
We're happy to hear that you had such a positive experience! It's great to know that our team was helpful and efficient in providing you with the information you needed for your holiday booking. Thank you for your feedback.
Hays Travel
Great service ,staff were very helpful
Great service ,staff were very helpful ,as always .Highly recommend
9 January 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - It was a pleasure to assist you with your holiday plans! -Claire
It was the first time we had use Hays…
It was the first time we had use Hays and found them professionale and very friendly. We will definitely use them again
8 January 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - It was a pleasure to assist you with your holiday plans! -Claire
5 Stars....Great service as usual.
6 January 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - We are glad that we could help you with your travel arrangements - Claire
Above and beyond!
After explaining what we were looking for, Georgia then forwarded to us a list of holidays that she felt would fit the bill. This allowed us to spend time finalising our choice before going into our local Hays Travel to complete the booking. She also provided good advice about a number of issues that came to light during this consultation. All of this was very much appreciated.
5 January 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback, we hope you have a fantastic holiday
ALWAYS HAPPY TO BOOK A HOLIDAY FOR YOU…
ALWAYS HAPPY TO BOOK A HOLIDAY FOR YOU WILL SHOW YOU ALTERNATIVE HOTELS IN THE AREA WHERE YOU WANT TO GO ON YOUR VACCATION PLUS CAN MAKE EASIER PAYMENTS BY DIRECT DEBIT THANKS
12 December 2025
Reply from Hays Travel - Buxton
We're happy to hear that you appreciate the alternative hotel options and easier payment methods we provide when booking your holiday. Thank you for your review! - Erin
Helpful friendly staff and a good price…
Helpful friendly staff and a good price for the holiday.
4 December 2025
Reply from Hays Travel - Buxton
Thank-you so much for taking the time to leave a review it was my pleasure to help you with your special anniversary holiday. If you need any more help, please don't hesitate to contact me. Have a lovely Christmas and see you in store soon. Thanks Tina
Really helpful 👌
Erin was very helpful and knowledgeable and if there was anything we ask that she was unsure of there was always another member of staff willing to help out
3 December 2025
Reply from Hays Travel - Buxton
Thankyou so much for the kind feedback! Here at Hays Travel Buxton we take pride in working as a team and sharing our knowledge :) . Have a lovely holiday - Erin
Tina was extremely helpful and very…
Tina was extremely helpful and very efficient. Booking was so easy and hassle free. Will book here again with cheerful Tina!
29 November 2025
Reply from Hays Travel - Buxton
It was my pleasure to help you book your lovely holiday thank you for your booking and feedback and if you need any more help please let us know. Thanks Tina
Lovelly statt always helpful and will…
Lovelly statt always helpful and will listen to what you want when booking a holiday
19 November 2025
Reply from Hays Travel - Buxton
Thank you so much for your kind comments , it was a pleasure to assist you with your travel arrangements
Reply from Hays Travel - Buxton
Thank you so much for your kind comments , it was a pleasure to assist you with your travel arrangements -Erin
Claire makes everything so easy and…
Claire makes everything so easy and listens to your needs 5 star
14 November 2025
Reply from Hays Travel - Buxton
Thank you so much for your kind comments , it was a pleasure to assist you with your travel arrangements - Claire
Reply from Hays Travel - Buxton
Thanks for taking the time to leave us a review we are really grateful. It was our pleasure to help with your holiday plans. If you need any more help please let us know. We look forward to seeing you again soon. Thanks
Exceptional
Everyone on arrival acknowledged us initially. The shop atmosphere was friendly and after talking to the staff very knowledgeable also.
Alex who we booked with was super professional and the other staff members also interacted and helped in our booking process. Time and patience used and not rushed or pushed at all.
It added to our holiday experience.
As someone who has always used a different provider, this shop and its staff have a convert.
8 November 2025
We had great help from all staff…
We had great help from all staff working in Hayes Travel shop in Buxton. Fully recommend to visit and book great holidays!
9 November 2025
Reply from Hays Travel - Buxton
Thank you for taking the time to leave a review. It was a pleasure to help you with your booking. If you need any more help please let us know. Many Thanks Claire
Very conscientious workers who sorted…
Very conscientious workers who sorted out a rather tricky problem, very cheerfully.
8 November 2025
Reply from Hays Travel - Buxton
Thank you for taking the time to write a lovely review. It was a pleasure to assist you with your car parking- Olivia and Liz
Good experience.
I spoke to Tina on the phone and the next day went in and booked my flight. She explained anything I didn't understand. I left the shop with all my paperwork. She was very professional and patient. I will use Hays travel again.
6 November 2025
Reply from Hays Travel - Buxton
Thank you for taking the time to leave a review. It was my pleasure to help you with your booking. If you need any more help please let me know. See you again soon. Many Thanks Tina
Claire Hill gives maximum service with a warm welcome
Claire Hill knowledgeable, friendly and efficient once again.
Booking with Hays Travel in Buxton is a pleasure. I have absolute confidence in all the staff to provide the maximum service.
Thank you
6 November 2025
Reply from Hays Travel - Buxton
Thank you so much for your review - It was a pleasure to assist you with another wonderful holiday - Claire
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