Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more
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great service from Fern the person who sorted out our booking at your Chard branch of Hays Travel. Very patient with 2 elderly people, took time to listen to our requirements. Would recommend this br... See more
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All the staff are very friendly and welcoming. Tabi took our booking and couldn't have been more helpful. Tabi was delightful and put up with our endless chat. She was patient and looked up options fo... See more
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Staff at this shop chard Somerset are Very Professional carefully help us find what will be a trip off life time. Good holidays lots of choice so much better to have face-to-face chat with someb... See more
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Company details
- #21 of 202 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #9 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
416 reviews
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Go Hayes....Hayes travel are more like…
Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another
Cruise on board the Arvia but asked for it to be processed through Hayes Travel in Chard because I know any worries we have as elderly travellers will be dealt with sympathetic.
21 June 2026
Reply from Hays Travel - Chard
Thankyou for your lovely review. It is so nice to know that we are able to help you with everything to make your booking as smooth as possible. You are both friends to us and very welcome.. Best regards Michele
We have contacted Sally a number of…
We have contacted Sally a number of times now for a number of holidays
Always helpful and goes the extra mile
7 July 2026
It was welcoming and they found the…
It was welcoming and they found the holiday I wanted without any issues. Also wanted to amend after I booked and they did that without any fuss, they take the hassle out of booking yourself
27 June 2026
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you with your holiday booking. I hope that you have a very enjoyable time. Kind regards, Sally
Always a friendly and helpful…
Always a friendly and helpful experience. Easy to book, everything explained.
24 June 2026
Reply from Hays Travel - Chard
Thank you for your kind review. It was a pleasure to assist with booking your trip. Regards, Ryan.
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. Apologies for the wait, as it was very busy that day.
I hope you have a very enjoyable holiday. Regards, Sally
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. It was a pleasure to assist you with your booking and I hope that you have a very enjoyable time. Kind regards, Sally
Friendly efficient service.
All the staff are very friendly and welcoming. Tabi took our booking and couldn't have been more helpful. Tabi was delightful and put up with our endless chat. She was patient and looked up options for us to help us get the best deal. We were really impressed that she also did the parking booking as well as sorting out the travel insurance. We always use Hays Travel now after many years of booking online which was soooo time consuming and stressful. I would highly recommend Hays Travel who make the booking, easy, quick and in such a friendly atmosphere. Absolute top customer service! Thank you!
21 June 2026
Reply from Hays Travel - Chard
Hi there. Thank you so much for your kind review. It was a great pleasure to assist with booking your amazing holiday. Many thanks, Tabi
Amazing knowledgeable staff friendly…
Amazing knowledgeable staff friendly straight forward booking great value for money
17 June 2026
Reply from Hays Travel - Chard
A lovely review, thankyou. Such an amazing holiday for your family to look forward to, Best Regards Michele
Nothing was too much trouble.
Nothing was too much trouble.
Fern was professional throughout - thanks.
10 June 2026
Reply from Hays Travel - Chard
Thank you - I wish you both a relaxing and enjoyable time away
Great service
great service from Fern the person who sorted out our booking at your Chard branch of Hays Travel. Very patient with 2 elderly people, took time to listen to our requirements. Would recommend this branch to anyone wishing to buy a holiday.
16 June 2026
Reply from Hays Travel - Chard
Thank you so much for your review - its my please to help organising yur travel with you
friendly and very helpful staff.
12 June 2026
Reply from Hays Travel - Chard
Thankyou for your lovely review. I am glad you were pleased with our service for your lovely holiday, Best regards Michele
Agent needs a bit more training
Agent needs a bit more training. But she was very thorough.
11 June 2026
Reply from Hays Travel - Chard
Thank you Joy i look forward to assisting you with your booking in the future
Very polite staff nothing was to much…
Very polite staff nothing was to much trouble
The holiday was all booked with in 30 minutes
3 June 2026
Reply from Hays Travel - Chard
Such an amazing review. I am so glad I managed to help you secure the holiday you were looking for. Best regards Michele
Very good service always use them…
Very good service always use them lovely receptionist very helpful and professional.
31 May 2026
Reply from Hays Travel - Chard
Thank you very much for your kind review. It was a pleasure to assist with your booking. Thanks, Tabi
Sally was really helpful
Sally was really helpful in giving us information and advice whilst booking our cruise.
6 June 2026
Reply from Hays Travel - Chard
Thankyou for your lovely review. I am glad I was able to assist you in booking your amazing cruise. Best regards Sally
On my second visit your agent spent a…
On my second visit your agent spent a great deal of time finding the flights I needed a reasonable price!
28 May 2026
Reply from Hays Travel - Chard
I hope you have a lovely time - pleasure to help you.
WHoliday e have alwd great service from…
We have always had great service from the Chard branch of Hays Travel. The Staff are friendly and very helpful and have helped us find the holidays which we have great memories of.This recent booking process was very good.
3 June 2026
Reply from Hays Travel - Chard
Thankyou for your amazing review. It is a pleasure to help you make many holiday memories Best Regards Michele
Excellent service from sally.
3 June 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our customer service.
I hope you have an amazing holiday. Regards, Sally
very helpful staff
20 May 2026
Reply from Hays Travel - Chard
Thankyou for your review. i am glad I was able to help you with your amazing holiday. Best regards Michele
Sally James was very helpful went…
Sally James was very helpful went talking to her totally amazing
19 May 2026
Reply from Hays Travel - Chard
Many thanks for your kind words and five star review. It was a pleasure to assist you with your booking and I hope you will have a great time on your holiday. If you need anything at all please don't hesitate to contact me. Regards, Sally
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