We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
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Once again Sally has make this all happen here at the Chard office,always so helpful and friendly, it's why we always use yourselves
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Sally listened carefully to my requirements and did not attempt to presure me into a more expensive cruise. I really appreciated that.
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The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
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Company details
- #20 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #3 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
446 reviews
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Top notch travel agents !
Overall the whole process of booking a holiday with hays travel is seamless . Staff extremely helpful and informative. They accommodate all your requirements and answer any concerns over your chosen holiday.
Great to have a personal service on the high street.
2 April 2026
So good to know we are being looked…
So good to know we are being looked after and not ripped off, no on line work or apps to mess with a real person with real answers. Will not go anywhere else. Michelle in the Chard branch was very helpful and reassuring.
28 March 2026
May use AI-assist with repliesRead more
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Staff were so helpful and polite we’re…
Staff were so helpful and polite we’re happy to listen and act on our preferences
24 March 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our customer service. It was a pleasure to assist you with your booking. I hope you have a wonderful holiday. Kind regards, Sally
Reply from Hays Travel - Chard
Thank you very much for your kind review. I hope you had a wonderful trip. Many thanks, Tabi :)
Sally knew her stuff
Sally knew her stuff, as we knew we wanted Crete, she told us what you had on offer, so booked it, not a lot ore to say, she did tell us that Malia is club land in height of summer but we are going end of April so should be fine.
18 March 2026
Reply from Hays Travel - Chard
Many thanks for your five star review. I hope that you have a very enjoyable holiday. Kind regards, Sally
Sally at Chard Hays was great
Sally at Chard Hays was great, there was a group of us all wanting to book a cruise holiday for the first time and she was very patient and friendly
She made the whole booking process feel easy and stress free so now all we have to do is look forward to our trip.
14 March 2026
Reply from Hays Travel - Chard
Thank you so much for taking the time to review my service. It was a pleasure to assist you with your first cruise . Please do not hesitate to ask if you have any questions at all. I hope you all have an amazing time. Regards, Sally
Staff are lovely
7 March 2026
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you with your lovely booking. Please do not hesitate to ask if you have any questions before your trip. Regards, Sally
We have booked with hays several times…
We have booked with hays several times now and so far so good . Always polite and helpful. The only thing is as we do book regularly with them and not cheap holidays i did say about getting a discount but that was ignored when we booked our cruise with them in October.
24 February 2026
Reply from Hays Travel - Chard
Thankyou for coming into our store to book your amazing cruise. We are price parity , so , to assist you was a pleasure,
Best regards Michele
very patient and didnt put preasure to…
very patient and didnt put preasure to book. had more understanding of cabin grades than if i had booked myself directly.
3 March 2026
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you with your booking and I hope that you have a very enjoyable holiday. Please don't hesitate to ask if you have any questions before you travel. Kind regards, Sally
Reply from Hays Travel - Chard
Thank you for taking the time to review our service. It was a pleasure to assist you with your booking and I hope you have a great time. Regards, Sally
Menorca here we come
As usual Michelle, at the Chard branch, was very helpful and managed to find us just what we were looking for.
21 February 2026
Reply from Hays Travel - Chard
Thankyou for your amazing review. It was a pleasure to assist you both, look forward to helping you book many more holidays , best regards Michele
Didn't have to wait
Didn't have to wait. Flights all booked, easily. Lady that helped me, very helpful.
20 February 2026
Reply from Hays Travel - Chard
Many thanks for taking time to review our service. It was a pleasure to assist with your flight booking and I hope that you have an enjoyable trip. Kind regards, Sally
Top drawer as usual after the sign in three months
Top drawer as usual, very helpful very friendly talked me through it all booking made easy lovely jubbly job.
17 February 2026
Reply from Hays Travel - Chard
Thank you very much for your lovely review.
It was a pleasure to assist you with your booking .I hope you have a very enjoyable holiday.
Kind regards,
Sally
Very helpful. Helped us choose our holiday
We called in to see what was available and was initially looking at Croatia and maybe a cruise. After speaking with Michelle, who gave us the experiences she had herself with her own holiday choices, it helped us choose our next holiday. Highly recommended.
15 February 2026
Reply from Hays Travel - Chard
Thankyou for coming in to our branch today. A pleasure to assist you with your plans, look forward to helping you with many more in the future. Best regards Michele
Reply from Hays Travel - Chard
Many thanks for your kind review. It was a pleasure to assist you with your booking. I hope you have a very enjoyable holiday. Kind regards, Sally
Sally was most helpful
Sally was most helpful finding us the flights and hotel that we settled on. Nothing was too much trouble.
10 February 2026
Reply from Hays Travel - Chard
Many thanks for your kind review. We strive to provide the best possible customer service.
It was a pleasure to assist you with your holiday booking and I hope that you have an amazing time. Regards, Sally
Made a telephone enquiry
Made a telephone enquiry, got back to me very quickly with the information, always find very helpful. Highly recommend
6 February 2026
Reply from Hays Travel - Chard
Many thanks for your kind review. Thank you very much for your continued support. Kind regards, Sally
We would like to say a very special…
We would like to say a very special thank you to Tabi, her efforts in finding us a suitable river cruise were above and beyond.
5 February 2026
Reply from Hays Travel - Chard
Thank you very much for your kind review. It was a pleasure to assist with booking your very exciting trip. Kind regards, Tabi.
Usual first rate service from Sally
Usual first rate service from Sally, who found exactly the holiday I wanted.
27 January 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. I am pleased that I was able to find the perfect trip for you. Please do not hesitate to ask if you have any questions before you travel. Kind regards, Sally
Very good staff are amazing always…
Very good staff are amazing always willing to go that extra mile to get you the hoilday you want. Sally Michelle and tabi are fabulous. Thank you.
4 February 2026
Reply from Hays Travel - Chard
Thank you very much for your kind review. It was a pleasure to assist with booking your exciting trip! Kind regards, Tabi :)
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