So lovely and helpful and happy to take our time and make the right choice, thank you for that will definitely recommend this company and ive forgotten the lady's name but she was fantastic. Im travel... See more
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See what reviewers are saying
Very happy with the assistance from Janine when our river cruise was cancelled and she found us another holiday for the days we had planned to be away. Enjoying it very much now. 😊
Company replied
The agent listened to what we wanted and put together a wonderful itinerary and made the booking process easy .She was a very kind person.
Company replied
Went in not knowing what to do and came out with a trip to Vietnam and Cambodia looking forward to it next year....
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Bradford Road, BD19 5AG, Cleckheaton, United Kingdom
- 01274965964
4.8
Excellent
464 reviews
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Great helpful staff and new look shop…
Great helpful staff and new look shop is super ! Enjoyable experience booking our holidays with Hermione
30 January 2025
Reply from Hays Travel - Cleckheaton
Thank you for the nice review, Can't wait too see you again!!!
Fantastic ace I’m going on holiday…
Fantastic ace I’m going on holiday thank you love you all.👍🥂
12 January 2025
Reply from Hays Travel - Cleckheaton
thankyou so much for your lovely feedback .
hope to see you soon.
hays travel cleckheaton.
A good service
A trainee booked our holiday & was still learning with the help of a colleague but she was very pleasant & polite
8 January 2025
Reply from Hays Travel - Cleckheaton
Thank you, cant wait to see you next time
Sorted my app out but still got the…
Sorted my app out but still got the wrong name on the lead passenger.
4 January 2025
Reply from Hays Travel - Cleckheaton
Glad that everything was sorted out for you, hope to see you again soon.
My experience was one I won't forget I…
My experience was one I won't forget I felt welcomed excellent service and nothing was two much trouble thank you
5 January 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you instore again soon. :)
Easy booking process
Trainee member of staff was plessant and polite, quite open from the start about her training status. Started off process on her own then had to wait a short time for another member of staff to be available to complete our booking. Pleasant general chat during this time
4 January 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review! Hermione will be over the moon with this! Thank you for your booking and we look forward to seeing you again soon :)
5 stars.Great customer service
5 stars.Great customer service. Tried her best to sort us a holiday on a budget, and she did.
3 January 2025
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you instore again soon. :)
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We look forward to seeing you again in store soon. :)
This is the 2nd time I have booked…
This is the 2nd time I have booked through hays and both times the staff have been excellent and extremely helpful
31 October 2024
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. we hope to see you instore again soon. :)
AMSTERDAM 2025
I spoke with a lovely lady (i believe she was called Ellen) about a trip to amsterdam with my boyfriend for next february, she had brilliant recommendations, we went through a few different hotels and flight times, we settled on a hotel and she showed me many things to do in the area and told me about many travel options for amsterdam as i was nervous getting from the airport to the city centre where the hotel is. She was amazing, honest, obviously very professional and patient with me as i wanted to look at many different things… would 100% recommend Hays Travel, i booked the trip the same day! i couldn’t be any more excited. She also showed me the ‘hays travel card’ which i’m planning on getting.. as well as inviting me back for a quote for travel insurance :) ⭐️⭐️⭐️⭐️⭐️ very pleased
31 October 2024
Reply from Hays Travel - Cleckheaton
Thank you for your extremely kind words. We hope to see you instore again soon. :)
Staff extremely helpful
Staff extremely helpful, friendly and efficient. Delt with request straight away.
30 October 2024
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you instore again soon. :)
Spoke to lady called Sylvia ever so…
Spoke to lady called Sylvia ever so nice she helped me really well about my holiday and also reassured me we would have a fantastic time
1 October 2024
Reply from Hays Travel - Cleckheaton
Thankyou for your lovely feedback hope to see you soon.
sylvia Hays Travel.
The fact that you can talk face to face…
The fact that you can talk face to face with someone is what suits me best and whilst it took around an hour in the shop it went quickly.Also going forward, it fit’s better for me I.e. not having to print things out or download stuff, I am not into technology.
6 October 2024
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you again instore soon. :)
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you instore again soon. :)
Reply from Hays Travel - Cleckheaton
Thankyou for your kind feed back hope to see you again soon.
Hays Travel Cleckheaton.
We are regular visitors and all the…
We are regular visitors and all the staff are very helpful knowledgeable and patient with us!
2 October 2024
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you instore again soon. :)
Reply from Hays Travel - Cleckheaton
Thank you for your kind review. We hope to see you are instore soon. :)
Its a first time booking a holiday for…
Its a first time booking a holiday for me and my girlfriend and we are so looking forward to it and Faye was so helpful when I came in before we booked it the other girl was also very helpful too I'm sorry I forgot her name but both are very helpful and we both can't wait to go on this holiday thank you all the staff are friendly.
29 September 2024
Reply from Hays Travel - Cleckheaton
thankyou for your kind feedback and hope to see you soon .
Hays Cleckheaton.
Great friendly service helped me find 3…
Great friendly service helped me find 3 holidays in 2 days 😀
18 September 2024
Reply from Hays Travel - Cleckheaton
Thankyou for yor lovely feedback hope to see you soon.
Hays Travel Cleckheaton.
Lovely friendly staff
Lovely friendly staff, everyone talked to us, always happy to help, second time using them and will defo be using them again
15 September 2024
Reply from Hays Travel - Cleckheaton
Thankyou so much for your kind feedback hope to see you again soon.
Hays Travel Cleckheaton.
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